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Victoria Pynchon

I mediate and arbitrate complex commercial disputes, the former with ADR Services, Inc. in Century City and the latter with...

She Mediates

ADR Services, Inc.

She Negotiates

She Negotiates

The 33 cent wage and income gap is unacceptable and unnecessary. So is the cliché glass ceiling. Bottom line, our...

Pop Music in Legal Opinions

From a comment to the Wall Street Journal Law Blog Post on the Boss 

Top 10 most frequently cited popular music artists in legal writing.

Bob Dylan……..186
The Beatles………74
Bruce Springsteen…69
Paul Simon……….59
Woody Guthrie…….43
Rolling Stones……39
Grateful Dead…….32
Simon & Garfunkel…30
Joni Mitchell…….28
R.E.M……………27

Source: Alex B. Long

to see more of diego manuel's work, click on the image to the right

Blawg Review's Best Blawgs 2006

Do check them out! 

And visit Blawg Review early and often.

Link to Robert Ambrogi's Year End Plea for Civility

Attorney and award winning blogger Robert Ambrogi concludes his own "must read" lawyers-appreciate essay on Civility among litigators as follows: 

Lawyers should take this [civil] approach in cases of every kind. It's not about gamesmanship. It's about helping your clients achieve a fair result that they will be able to live with and work with for the longer term. Among lawyers, the first step towards achieving fair results for your clients is to treat your peers in the same way -- with fairness and civility.

Robert's essay bears reading in its entirety folks.  Then it should be read again with an eye toward  forwarding it to the adversary you've been (uncivilly) battling with during the year. 

Perhaps you can append your own personal note with the link saying something like this -- "let's begin the new year on a more friendly footing."

You might even (gasp!) offer an actual apology for any incivilities on your side of the street during 2006.  

I can hear counsel now, saying, "but they'll use it against me!"  If things have deteriorated to the point where your opponent would use a heartfelt call to greater colleagiality against you, things are seriously out of hand.    

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Update on Palestinian-Israeli Prisoner Exchange

From today's International Herald Tribune Article Egypt Delivers Arms to Moderate Palestinians with Israeli Approval.

One of the Palestinian militant groups holding a captured Israeli soldier said progress has been made toward a prisoner exchange.

Abu Mujahed, a spokesman for the Popular Resistance Committees, said Egyptian mediators are trying to finalize a deal. "We received positive signals from our Egyptian brothers, who are acting on this matter," he said. "Everything depends on the Israelis."

He declined to say when a prisoner swap might take place. The soldier was captured by Hamas-linked militants in June. Israel has agreed in principle to free Palestinian prisoners, but there are disagreements over numbers and timing.

I Wish I'd Said That

From Screenwerk blog  --  Google CEO Eric Schmidt said that at least some of the litigation Google had confronted was “a business negotiation being conducted in the courts."

Small Talk and Separate Caucuses

Most attorneys do not like to begin their mediated negotiations with a joint session and neither do many mediators.  The reason most often given is everyone's desire to avoid a polarizing set of zealously adversarial presentations.  

Work done by our neighborhood neuroscientists, however, suggests that avoiding joint sessions may deprive us of the  "small talk" necessary to put the parties into a collaborative, even generous mood.  

First the Neuroscience  (from my favorite source for such insights, the Neuromarketing Blog

Recent research confirms that the miserly not only spend more time thinking about money than their more generous peers, they are also more socially withdrawn.  Although Dickens nailed the personality type on the head  when he created the friendless and miserly Scrooge, it seems that all of us are anti-social and penny-pinching when focusing primarily upon money. 

The confirming research?  Recruiting the usual cadre of beleaguered undergraduates, scientists at the University of Minnesota found that when students have their minds on money, they tend to be both selfish and withdrawn.  Those who were "primed" by money imagery before being asked to engage in (or imagine) solitary, group or "helping" activities  

waited nearly 70% longer to seek help than those who[se attention was not directed to money]; spent only half as much time . . . assisting []other[s] . . . [and] preferred working alone even if sharing the task with a co-worker resulted in substantially less work. 

The young people whose attention was focused on money also  

chose solitary leisure activities . . . preferring a private cooking lesson, for instance, over a dinner for four [and] when asked to set up two chairs for a get-to-know-you chat with another volunteer, . . . placed the chairs further apart than subjects [whose attention had been directed to non-monetary themes].

These findings, concluded the researchers, suggest that thinking of money puts people in a frame of mind in which they don’t want to depend on others and don’t want others to depend on them.  (see Thinking About Money from Neuromarketing here).  

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Judicate West's Judge John Leo Wagner (Ret.)

There isn't a mediator working today who can teach you more about obtaining the winning edge in your next mediation or negotiation than Judicate West's Judge John Leo Wagner (Ret.)  

Judge Wagner and I each have a negotiation seminar presentation that we have  separately presented to businesses and law firms.  

Judge Wagner is often willing to come along to one of my in-house gigs so if you'd like to hear him, give me a call at 323.217.5162. 

I've presented my seminar at the following locales to rave reviews -- O'Melveny & Myers; Squire, Sanders & Dempsey; Sony Pictures Entertainment; Musick, Peller & Garrett; Katten, Muchin; Selman, Breitman; Wilson, Elser; and, the Anderson School of Management, Summer Entrepreneurship Institute, among others.

I don't have Judge Wagner's list but if my presentations have been "raves," his have been even ravier (a word he would frown on but compliments he cannot deny). 

For more on Judge Wagner, see the extended entry.

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Israeli Soldier May Be Released in Three Weeks

The AP reported yesterday that Egyptian negotiator, Omar Suleiman told Israeli officials he believes the Israeli soldier captured in June by Hamas-linked militants could be released within three weeks. 

 

Lawyers Appreciate Integrity

Julie Fleming Brown of Life at the Bar and Stephanie West Allen of Idealawg are ending the year with a flurry of appreciation in the legal blogosphere. They each sent an e-mail to three bloggers asking them to write a post to their blogs beginning with the words: "Lawyers Appreciate . . .then pass the  baton on to three more bloggers. The countdown will last until the last day of the year." 

My contribution follows, after "tapping" the following bloggers to join in -- Between Lawyers, Workplaces that Work, and Florida Arbitration Law

Thanks Julie and Stephanie for the great idea. 

That said. 

Lawyers appreciate integrity.  

Wikipedia, which lawyers appreciate for its admirable effort to be inclusive, comprehensive, multi-vocal and "true," defines integrity in its popular sense as:

holding true to one's values [or] being one's word; doing what you said you would do (by when)/(how) you said you would do it. Integrity is knowing what is important to you and living your actions accordingly. .  .  Integrity is how you allow others to see you. 

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Cartoon Mediator

Ultimatum

Copyright Charles Fincher at Scribble-in-Law, www.LawComix.com

You can buy this (signed!) and many other hilarious legal comics at the site that I've linked to above. 

What is it about Texas Lawyers and Art?  See Billing Time. 

Whatever it is, we're grateful for the laugh of recognition.  We all take ourselves too seriously and need to have our balloons popped like this at least once a week.

Why have I never seen any of these before?

I'm going to be late for a mediation because I stayed too long on the Scribble-in-Law site.

Thanks Charles!!

Videos on Your Website? An Idea Whose Time May Come?

I stumble across these things. 

Here's a law firm in Philadelphia, the Beasley Law Firm that showcases its lawyers and touts its services in short video clips on nearly every web page.

In light of the new generation's prediliction to obtain its news, products and entertainment on the web, the Beasley firm might just be ahead of the curve.

           If you're not awash in a web of legal referrals like most of us are, it might be nice to hear and see an attorney before you pick up the phone and call or get into your car to drive on over.

What do you think?  You might want to take at our earlier post on the Women's Law Network Blog concerning the young Pittsburgh bankruptcy lawyer -- legally blonde -- who's building her business on MySpace.

It's a new world folks!

More on the Middle East Prisoner Exchange

 

As promised, an update on the possibility of a mediated prisoner exchange here.

Pictured:  Tony Blair and Mahmoud Abbas, the Palestinian president, walk past a guard of honour at the presidential compound in Ramallah

Time's Person of the Year is

 Me . . . uh . . . we . . . , no? 

It's YOU  . . . .  (see Tammy Lenski's post on the new "you generation."  We're collaborative and reciprocal.  Ground-breaking. Generous. Spirited. Passionate.)

Time's Person of the Year is Us; um, I mean, YOU!

But wasn't it always so?

 

Walt Whitman's Song of Myself (excerpts below)

I CELEBRATE myself, and sing myself,
And what I assume you shall assume,
For every atom belonging to me as good belongs to you.

I loafe and invite my soul,
I lean and loafe at my ease observing a spear of summer grass.

My tongue, every atom of my blood, form'd from this soil, this air,
Born here of parents born here from parents the same, and their
parents the same,
I, now thirty-seven years old in perfect health begin,
Hoping to cease not till death.

Creeds and schools in abeyance,
Retiring back a while sufficed at what they are, but never forgotten,
I harbor for good or bad, I permit to speak at every hazard,
Nature without check with original energy.

It is time to explain myself — let us stand up.

What is known I strip away,
I launch all men and women forward with me into the Unknown.

Listener up there! what have you to confide to me?
Look in my face while I snuff the sidle of evening,
(Talk honestly, no one else hears you, and I stay only a minute longer.)

Do I contradict myself?
Very well then I contradict myself,
(I am large, I contain multitudes.) 

I bequeath myself to the dirt to grow from the grass I love,
If you want me again look for me under your boot-soles.

You will hardly know who I am or what I mean,
But I shall be good health to you nevertheless,
And filter and fibre your blood.

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Ethical Negotiation is NOT an Oxymoron

 

Check out this tele-seminar on Legal Ethics in Negotiation -- a fascinating topic and one that deserves greater attention. 

The seminar will take place at 1:00 pm ET on Thursday, December 21, 2006. The telephone-based program will last 60 minutes and is approved for one hour of ethics CLE credit in Kentucky. 

Click on the link above and here for Ben Cowgill's stellar Legal Ethics Newsletter. 

Save a Child from Drowning or Buy a $300 Bottle of Vodka?

If your holiday shopping prevents you from reading Peter Singer's article "On Giving" in this Sunday's New York Times magazine, I'm here (suffering from a flu mild enough to catch up on my recreational reading) to give you the executive summary.

Saving Children from Drowning 

Peter Singer is a philosopher, one of those guys who we pay to keep asking the questions we generally stop asking at midnight after we move out of our college dorm rooms.  More particularly, he is the Ira W. DeCamp professor of bioethics at the Center for Human Values at Princeton University.

In an article Singer wrote more than thirty years ago, he used a hypothetical child drowning in shallow water to explore how we value our own material well-being when compared to the desperate circumstances of others.  

How desperate? 

A billion people who inhabit the planet with us live on less than the equivalent of one U.S. Dollar a day.  Their children, ten million of them to be precise, die every year of poverty-related causes. 

30,000 every day.  

Here's Singer's thought-experiment.  As you walk by a shallow pond,

you see a small child who has fallen in and appears to be in danger of drowning.  Even though we did nothing to cause the child to fall into the pond, almost eveyone agrees that if we can save the child at minimal inconvenience or trouble to ourselves, we ought to do so.  Anything else would be callous, indecent, in a word, wrong. 

The fact that in rescuing the child we may, for example, ruin a new pair of shoes is not a good reason for allowing the child to drown.  Similarly if for the cost of a pair of shoes we can contribute to a health program in a developing country that stands a good chance of saving the life of the child, we ought to to do.   

Simple enough, you say, but remember the statistics that preceded Singer's hypothetical.

Every single year there are one million children drowning. 

30,000 per day.  

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Cal Supremes: Expressly Provide that Mediated Settlement "Term Sheet" is Enforceable

 The California Supreme Court held in Fair v. Bahktiari last week that parties to a mediated settlement agreement must include an express provision that they intend to be bound by any written term sheet memorializing their settlement.

If you do not, the trial court will not enforce your settlement agreement even when, as here, you've prepared a relatively detailed deal memo including an arbitration clause.

As we've recommended before, you should prepare your term sheets in advance (or better yet, bring a laptop with your form settlement agreement on it --  many of my clients do, along with a portable printer or a jump drive to plug into a local PC). 

Being prepared to draw up the settlement agreement at the mediation is not only "a stitch in time" but shows admirable optimism.  Optimism that does, believe it or not, have a real and substantial effect on the settlement proceedings.   

For tips on ways to insure that your mediated settlement agreements are enforceable (or to resist the enforcement of an "agreement" that you don't concede was actually reached) see Deborah Rothman's and my Daily Journal article on the topic here.

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Changing the Other Guy's Mind, Part Two

 

Change is Pain -- Recap

As Rock and Schwartz demonstrate in the Neuroscience of Leadership, change is pain. Just take a look at the expression of dismay on our cartoon mathematician's face when his colleague explains that he made a mistake in step two or three of his lenghy equation. Like the rest of us, he  experiences error in the "reptile" flight or fight part of his brain -- the amygdala.  

Because the amygdala's response is a hair-trigger reaction to danger -- timed to override any wasted cognitive activity at, for instance, our first detection of a black striped yellow creature softly padding toward us -- our mathemetician's discomfort is far more likely to be expressed in anger or petulant withdrawal than in any further rational argumentation.   

We're threfore extremely unlikely to change our minds when someone is vigorously asserting that we are wrong wrong wrong wrong WRONG!

[Slight Digression -- In the Absence of Information, We Make Stuff Up] 

Our brains are pattern-making organs.  They are always trying to fit the pieces of a puzzle together.  So strong is our desire to "make sense" of unrelated and disparate data that we tell ourselves absoutely sincere and compelling stories which are often completely and demonstratively untrue.  

Researchers have demonstrated our talent for creative narrative by studying people whose left and right brains have been severed by surgery or accident.  These people are perfect experimental subjects because their right (impressionistic, visual, creative) hemispheres have no way of communicating with their left (verbal, linear and logical) hemispheres.  What one hemisphere knows, the other cannot learn.    

In one of the most famous "split brain" studies, researchers presented each hemisphere with two images.  One of the two images presented to each hemisphere matched the picture presented to both hemispheres.  When asked to identify the related images, the subjects were easily able to point to related images with the hand controlled by the hemisphere capable of identifying the "match."    

Because only the left brain can 'talk," however, when asked why the right hemisphere had chosen the correct image, the subject could not accurately explain because his "talking brain" simply didn't know.  "Quick as a flash," said the researchers, the subject simply made up a wholly plausible and reasonable explanation, based upon the information at hand.  

Anyone who has ever watched a mock jury deliberate has seen this creative narrative principle at work.  Trials are not so much won or lost by what is demonstrated, but by some missing detail that the jury deems critical to the creation of a coherent narrative.  In the absence of information, juries, like everyone else, simply make stuff up.

(I learned these "split brain" theoretical and practical lessons by watching several episodes of a now-forgotten PBS series (probable sequels to which can be found here). An excellent article discussing the split brain experiments can be found here for those who wish to pursue it).  

If We Resist Change and Make Stuff Up to Avoid It, How Do We Ever Alter Our Thinking

Had Mother Nature left us without resource other than flight or fight, we likely would never have survived as a species.   Insight ("eureka," the "AHA moment") is our gift the from the gods.  

And it is insight, coupled with the brain's remarkable plasticity that allows us to change our minds and our behavior as well as to encourage others to join us. 

The third and final part of this three-part piece on Changing the Other Guy's Mind will appear tomorrow.

Promise.

I've gotta go finish decorating my Christmas tree now!

Money Money Money Money Money Money Money

(money money money money money it makes the world go round)

As the comments to recent reports of associate year-end bonuses attest (see the Wall Street Journal Law Blog) it's the comparison of economic rewards rather than amount of income itself that makes workers unhappy with their lot.      .    

The research cited below doesn't explain this behavioral tic but it does normalize it.

                                                                              Liza, Cabaret, singing Money

This is the Capuchin monkey, many of whom have been trained to work for "money" by researchers. (where's PETA when you need them?)  

As Forbes Online reported earlier this year in Primate Economics, these monkeys refuse to work if they see another "earning" an  unequal share of the rewards. 

What does the capuchin consider "unequal?" 

Apparently the capuchin will more or less happily "work" for another "CEO" monkey until the CEO begins to "earn" five times as much food as the "worker" does for the employee's labor.    

When that critical inequity is reached, the laborer rebels and refuses to work, leaving both monkeys without "income."

It's not just quantity that triggers the primate response to the provision of unequal rewards.  The capuchin also digs his heels in and refuses to go to the office if a co-worker is seen to be receiving better quality compensation.

After training the monkeys to trade pebbles for slices of cucumber, the capuchin happily played the game.  Once one was given a more desireable grape while the other continued to receive only cucumbers, the cucumber recipient became agitated, threw his pebbles out of his cage and eventually refused to perform any further tasks for the researchers whatsoever.  

The obvious take away?

People are less concerned about absolute levels of wages or standards of living, compared with how they are doing relative to others. Rewards in a market economy [must be shared, but] the essential flaw in systems like communism [is that] people are expected to share resources without regard to how much work they do. If you cooperate, you have to watch what the other person is getting,"  say the scientists.  You need to have some level of reciprocity.

Rationalizing Numbers II

When I tell friends I'm a "commercial mediator" and they say "huh?" I say, "I rationalize numbers for a living."  

What I'm doing now, however, is procrastinating.  Since I promised you "Changing Minds, Part II," I've blogged about creativity, love, blogging/marketing, the Israeli Prisoner Exchange negotiations, and, Outsourcing Associate Jobs.  Then I posted The Miniature Earth Video.

It's a lot of work procrastinating, particularly since I'm writing Changing Minds, Part II to procrastinate finishing a Daily Journal article about drafting arbitration clauses.  Now there's work worthy of some  high-level procrastination.

Still, I think all that brain science from Changing Minds Part I got to me.  It made me want to post photos of small children playing on brightly colored floors (below) next to quotations by my favorite authors, like Don DeLillo

DeLillo wrote this blazing piece of prose about our addiction to statistics when he was in his thirties.  I can rationalize numbers but I still can't write a symphony about them so I think I'll just shut up now.  

America is a sanitarium for every kind of statistic. We take care of them. We try to understand them. We do what we can to make them well. Numbers are important because whatever fears we might have concerning the shattering of our minds are largely dispelled by the satisfaction of knowing precisely how we are being driven mad, at what decibel rating, what mach-ratio, what force of aerodynamic drag. So there is a transferred madness, a doubling, between the numbers themselves and those who make them and care for them. We need them badly ; there is no arguing that point. With numbers we are able to conceal doubt. Numbers render the present day endurable, herald the impressive excesses of the future and stocked with a fine deceptive configuration our memories, such as they are, of the past. We are all natural scientists. War or peace, we thrive on the body-count. If I were on my death-bed today, and did not know the date, my cells would probably refuse to surrender. Without a calendar, a stopwatch, a measuring cup on the night table, I couldn’t possibly know how to die.

Don Delillo, Americana

Prisoner Exchange Negotiations

(pictured, anonymous Israeli soldier)

What follows is an excerpt from the December 11, 2006 Report of the United Nations Secretary General on the Middle-East from Relief Web.  In paragraph 24 of that report (to help you locate this excerpt in it) Kofi Annan expresses his desire to see both the captive Israeli soldier and some of the 9,000 Palestinians now being held captive in Israel released.

At the time of writing, efforts to form a Palestinian national unity government appear to have stalled. However, a precarious and imperfect ceasefire is in place in Gaza, and tentative feelers have been put out regarding the possibility of resumed Israeli-Palestinian dialogue, as well as broader regional dialogue. The ceasefire follows a period of political deadlock and spiralling violence that has had serious consequences for civilians on both sides, with Palestinian militants firing rockets from Gaza into Israel, and massive Israeli military operations and targeted killings that have led to several hundred Palestinian deaths this year, at a rate that has increased significantly since June 2006. Negotiations under Egyptian auspices are continuing for the release of the Israeli soldier captured at that time. Prime Minister Olmert recently announced that he would consider a prisoner exchange of 1,400 Palestinian prisoners, including lawmakers and officials seized by Israel after Corporal Gilad Shalit's capture. There are an estimated 9,000 Palestinians currently in detention in Israel, a matter of burning concern for the Palestinian population. The release of some of them and also the Israeli soldier would be a very positive development.

The Miniature Earth

Blog-Marketing Advice Doesn't Get Any Better Than This

Tammy Lenski and Diane Levin are the MASTERS of ADR blogging as a marketing tool. 

And what you can do with an ADR blog, you can sqaure with a legal blog in your specialty.

Yes, you will get CLE credit by subscribing to this audio seminar, but that's hardly the point.

Junior associate to senior partner, manager to entrepreneur, beginning to senior ADR professional, you can and will expand your business if you listen and attend to the lessons learned by Diane and Tammy during their blogging tenures.

For more information, click on the ad to the left or here.

We won't say it's fun because (shhhh) because we're keeping to ourselves the big secret that marketing is actually more fun than practice.

And as Hugh McLeod says over at Gaping Void today

The best blogging campaigns are acts of love. You cannot impose your own selfish values upon the blogosphere and still expect results. What you can do, however, is give a damn. It's a surprisingly effective strategy.

 

Thanks again, Hugh!  Clearly, I've come to the right place!

Outsourcing BigFirm Associate Jobs

 

( see also Outsourcing law firm jobs

The angry associate response to Milbank Tweed's $30 to $65K year-end bonus announcement (see also Cravath complaints) has been followed by another BigLaw announcement that has the legal world reeling.

After the first of the year, the 650 member international law firm of Marley, Scrooge and Jones will begin outsourcing the work done by its first through third year associates.  See How Important is the Quality of Labor and How is it Achieved in the December 1 issue of Harvard Business School Working Knowledge.

"I don't know what took us so long," said managing partner Bertram Jones of MS&J.  "We've been in denial for years about the new reality -- associates simply don't stay with us for more than two or three years.  After you factor in recruiting trips, the cost of summer associate programs, signing bonuses for federal clerkships, full pay for "Bar Exam Summer" and the rising cost of bar exam courses for our first years, we don't really begin to recoup our investment until our associates are third years, at which point fifty percent of them have moved on."

But what about those high billing rates for BigLaw's young associates, don't they make up for the original investment?

"Not really," says Robert Marley, III.  "A first year associate's time is generally cut in half before it can go on a client's bill.  We also spend an enormous amount of our senior associates' and junior shareholders' (non-billable) time training these young people how to practice law.  You can't in good conscience charge the client $400 an hour for an attorney's OJT.  Even if we could, the clients just won't pay it anymore."

But outsourcing?

Ebenezer Scrooge, IV, partner in charge of associate training says, "listen, the menial tasks most of these young people perform -- document reviews, fly-specking thousands of pages of transactional documents, doing the occasional research memo can be done just as well in Bombay.  I mean, Mumbai."

So how will BigLaw re-populate its ranks?

Scrooge, a baby-boomer, says.  "Believe it or not, given our own life styles and the prep school and Ivy League educations we provided for our children, we won't be able to afford to retire until our late seventies.  That's another good fifteen to twenty-five years for many of us.  The term 're-populate' is not in our vocabulary."

When asked how the new outsourcing program will affect mid-level and senior associates, Jones smiled for the first time during our interview.

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Love -- Another Interlude Before Changing Minds II

gapingvoid.com

"We don't have enough ways to care for each other:  that's the moment we're living in.  We need love to solve the problem of education, and I don't know how we're going to solve the health care problem without love." 

Anna Deavere Smith, NYU Law & Tisch School of the Arts about the PBS Documentary,The Mystery of Love from The Countless Varieties of a Single Emotion:  Love in today's New York Times.

One of the stories to be told in this documentary (to air on PBS in mid-December)  is the friendship between Azim Khamisa, a Muslim father whose 20-year-old son Tariq was murdered by 14-year-old gang member Tony Hicks. You can find that story (summarized below) on the PBS website here.

As a Sufi Muslim, he believed that doing good deeds and being compassionate create “spiritual currency” and this can be transferred to departed souls. So he decided that for the sake of his son, he needed to find a way to overcome his sorrow.

Azim came to realize that there were “victims at both ends of the gun.” So, in his heart, he forgave his son’s murderer and connected with the murder’s grandfather, Ples Felix. In the atmosphere of understanding and forgiveness, they decided to work together to educate young people about the terrible effects of violence. In this process, they have become as close as brothers.

Out of tragedy has developed a loving friendship. These men embody the Hindu proverb, “I met 100 men on the road to Dehli, and they were all my brothers

Creativity -- Interlude Before Changing Minds Part II

The creative act is not an act of creation in the sense of the Old

Testament. It does not create something out of nothing: it uncovers,

selects, re-shuffles, combines, synthesizes already existing facts, ideas,

faculties, skills. The more familiar the parts, the more striking the new

whole.” 

Arthur Koestler

Changing the Other Guy's Mind Part I -- Neural Networks & Mental Maps

How many times have we mediators been asked to  "just make the other guy see how wrong he is." And how many times have we tried?

While ADR scholars debate the pros and cons of evaluative and facilitative mediation, our friends the neuroscientists are proving what we already suspect to be true. 

We can't change anyone's mind but our own.

The good news is that we can assist others in changing the way they think by understanding the mental wiring by which we all think.  

First the Neuroscience

In their recent article, The Neuroscience of LeadershipDavid Rock and Jeffrey Schwartz explain why inspiring people to alter their own way of thinking is not just the best, but the only way to change someone else's mind.    

Habit and Working Memory

When we encounter novel situations (or information that is antithetical to our way of thinking) it is our "working" memory that compares the new information with our old belief systems.  Our brains reward us with a rush of neurotransmitters like adrenaline when we create novel mental connections as a result. 

The emphasis in the phrase "working memory," however, is on work.  

When we engage our working memory, we activate our prefrontal cortex, an energy-intensive part of the brain.  The prefrontal cortex is the brain's gymnasium, its life-cycles and treadmills.  

The rote mental tasks we perform every day are governed by the basal ganglia where neural circuits of long-standing habit are formed and held.  In the gymnasium of the brain, the basal ganglia are the jacuzzi and steamroom.    

To change our way of thinking about things is as much work as changing our diet and exercise habits.  The rewards are great but sloth often overtakes us.  

So one of the major sources of resistance to change is simple intellectual laziness.   

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Israeli-Palestinian Prisoner Exchange Deal

Fulfiling our promise to keep you up to date on these negotiations, we reprint here from IMEMC & Agencies, the article, Minister of detainees reveals information on prisoner swap with Israel by Saed Bannoura - Tuesday, 05 December 2006, 00:32

Palestinian Minister of Detainee, Wasfi Qabha, revealed on Monday during a meeting with parents of Palestinian detainees, in Bethlehem, information regarding a prisoners swap deal between Israel and Palestinian resistance factions holding an Israeli soldier captive.

Qabha said that the deal does not include the abducted ministers and legislators since they should be immediately freed without any preconditions.

Qabha stated that, according to the deal, Israel will release 400 detainees as the fighters hand the captured Israeli soldier, Gilad Shalit, to Egypt, after that Israel will release additional 400 detainees. The third stage of the deal will see the release of detainees sentenced to high terms.

He also said that the deal includes releasing children, women, elderly and sick detainees, and will also see the release of Palestinian leaders, including Marwan Barghouthi and Ahmad Sa'adat.

Also, the deal states that Israel should improve the living conditions of the Palestinian detainees.

Israeli Environment Minister, Gideon Ezra, told the Israel Radio on Monday that Israel should consider freeing jailed Palestinian leader Marwan Barghouthi in a prisoner exchange for captured soldier.

Ezra added that if the Palestinian Authority prevents arms smuggling into the Gaza Strip, then he will be in favor of releasing Barghouthi.

Juggling in a Cone: Creativity and Constraint

I've been reading a lot about creativity lately because it is central to my practice as a mediator and central to the business opportunities of my commercial clients.  As Colin Powell says when speaking to business people, "to negotiate a deal, you need to be inside the other guy's decision cycle." 

Understanding the creative process in business is one of the ways I try to stay in my clients' "decision cycles." 

So why Juggling in a Cone? 

Two reasons.

HOPE AND CREATIVE SELF-EXPRESSION

First, it gives me hope for humankind.  That we follow the creative call and then spend hundreds (THOUSANDS?) of hours perfecting our heart's desire without realistic chance of material gain  makes me believe we WILL find solutions to global warming, tribal and border warfare, poverty and disease.  I can't help myself.  Juggling in a Cone makes me marvel, makes me laugh, lights up my world.

Second, Juggling in a Cone is all about exploring creativity with severe constraints.  There's not a lot of room in that cylinder.  Given its limitations, what might a juggler do?  Hit the play button and see if you're as enchanted as I am. 

TURNING LIMITATIONS INTO SOLUTIONS

In Turning Limitations into Solutions (the February online issue of Business Week) Marissa Ann Mayer, vice-president for search products and user experience at Google, says

Creativity is often misunderstood. People often think of it in terms of artistic work -- unbridled, unguided effort that leads to beautiful effect. If you look deeper, however, you'll find that some of the most inspiring art forms -- haikus, sonatas, religious paintings -- are fraught with constraints. They're beautiful because creativity triumphed over the rules. Constraints shape and focus problems, and provide clear challenges to overcome as well as inspiration. Creativity, in fact, thrives best when constrained.

Yet constraints must be balanced with a healthy disregard for the impossible. Disregarding the bounds of what we know or what we accept gives rise to ideas that are nonobvious, unconventional, or simply unexplored. The creativity realized in this balance between constraint and disregard for the impossible are fueled by passion and result in revolutionary change.

Having recently been turned on to cartoonist and copyrighter Hugh McLeod's Gaping Void comics (care of Geoff Sharp's eagle eye) I find that artists have been hip to the creativity-constraint principle for some time.  In McLeod's case, the constraint is the size of a business card.

In mediation practice -- the practice building part -- the constraint is generally expressed as a series of reasons one can't make a living at it -- the pro bono panel distorts the market, I'm not a judge, I'm too young, I did transacitonal work, I came to the market too late, there are too many mediators in Los Angeles, the commercial panels have the market all tied up, etc., etc., etc.

If we use these constraints rather than complain about them, we might find ourselves, well, juggling in a cone.

For excellent advice from an artist about pursuing your heart's desire, go to the extended entry, Advice on Being Creative .  I took the time to read this in full yesterday -  a highly worthwhile time commitment.  I recommend it to anyone searching for a solution to the intractable problem of "what are we to do with our one and only lives?" 

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Negotiation, Time and the Ivory Tower

Over at the Legal Theory Blog we hear about the publication of Negotiation from a Near and Distant Time Perspective.

Translating from the academic into standard English , Psych Profs Marlone D. Henderson , Yaacov Trope and Peter Carnevale have apparently made the following research findings:

1.  parties are less likely to pursue piecemeal single issue resolutions and more likely to explore integrative, multi-issue solutions to a problem as the amount of time elapsing after a negotiation increases; 

2.  parties show an increased interest in conceding the lowest priority issues, but evidence less interest in conceding the highest priority issues as the amount of time elapsing after the event being negotiated increases; and,

3. parties make more multi-issue offers and are more likely to trade conessions on low priority issues for high priority issues as the amount of time elapsing after the event being negotiated increases.  

I'm happy to read that the article also discusses "implications for conflict resolution and construal level theory" since I don't much understand the three points mentioned above, let alone what "construal level theory" might be.  This is the point at which I mention the fact that I've earned not only my J.D., but also my LL.M.

Note to academics.  It's actually easier to write the way you speak.  And who knows, you might get some cross-disciplinary interest from outside the academy (the real world) if you try to make your work accessible to the rest of us poorly educated citizens. 

Remember that one of the smartest men in the world, physicist Stephen Hawking had this to say about time -- "it's what keeps everything from happening at once."

Apologies in the News

E! Online reports in Michael Richards' Mea Culpa Mediation that the former Seinfeld star and local comedian will meet with the African-American comedy club patrons "whose heckling triggered the racist rant heard round the world."

The men's attorney, Gloria Allred, said a local judge will facilitate a meeting to help the parties resolve the dispute, apparently to open with a "personal apology for [Mr. Richard's] behavior."   

The value of apology in resolving litigation or preventing suit in the first instance remains a matter of controversy among ADR professionals and scholars alike.  

The most thorough and thoughtful article I have read on the issue is Apology Subverted:  The Commodification of Apology.  The article's author, Lee Taft, argues that apology loses its moral force if used as a bargaining chip, particularly where the transgressor is protected from liability for his admission of wrongdoing.

See also Marlynn Wei's 2006 article, Doctors, Apologies and the Law, an Analysis and Critique of Apology Laws from the Yale Law School Student Scholarship Series and Erin O'Hara's Apologies and Thick Trust -- What Spouse Abusers and Negligent Doctors Might Have in Common , which I've blogged about earlier here and here.   

Mediator Predictions

Thanks to Geoff Sharp at mediator blah blah . . . for turning us on to this Ohio State Journal of Dispute Resolution article entitled Will this Case Settle?  An Exploration of Mediators' Predictions.

Written by Harvard Law School Assistant Professor, Michael L. Moffitt, this is the best exploration of the perils of evaluative or "predictive" mediation practice I have ever seen. 

The most provocative issue addressed by Moffitt is the mediator's choice to send false signals. 

Moffitt gives four possible reasons a mediator would misrepresent his own evaluation of the likelihood of settlement:  (1)  a simple aversion to delivering unwelcome news; (2) desire for personal gain, i.e., by predicting settlement too early, the mediator could seek to extend the mediation when billing by the hour rather than the day; (3) desire to "do one's job" of being optimstic, i.e., the mediator who believes that his role is to be a "cheerleader" for resolution would predict settlement even if he thought the case were unlikely to settle; and, (4) belief that predicting success will influence the parties.

I have a lot to say about this but no time to say it today.  I invite comments from my readers on both "sides" of the medition table -- mediation advocates (litigators) and mediators.  Better yet, how about hearing from that too often silent or muffled party, the client.

Supreme Court Watch

Say Good Night, Gracie

 

When we tire of our own enthusiasms, we traipse over to the gaping void (right) where we gain a little perspective.

For more frivolity, go to the extended entry for a classic Burns & Allen Christmas.

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Fixed Pies and Third Place

In this week's New Yorker, James Surowiecki reminds us that "business is not a sporting event [and] victory for one company doesn't mean defeat for everyone else."

Surowiecki's article, In Praise of Third Place, concerns the fight for market dominance in the video-game industry.  

The players?  Microsoft's Xbox, Sony's Play-Station 3 and Nintendo's Wii.  

The takeaway? Good news for those of us who continually hector our fellows about collaborative problem-solving and the real social, political and environmental dangers of fixed pie thinking.

By not competiting for the number one video-game slot, Nintendo is "beating" its Goliath competitors.

[Nintendo] has five billion dollars in the bank from years of solid profits, and this past year . . . saw its stock price rise by sixty-five percent.  Sony's game division, by contrast, barely eked out a profit and Microsoft's reportedly lost money.

How could this happen to the Big Boys?  Surowiecki explains:

Markets today are so big -- the global video-game market is now close to thirty billion dollars -- that companies can profit even when they're not on top, as long as they aren't desperately trying to get there.

Want to perform like Nintendo?

The key is to play to your strengths while recognizing your limitations.  Nintendo knew that it could not compete with Microssoft and Sony in the quest to build the ultimate home-entertainment device.  So it decided, with the Wii, to play a different game entirely.  Some pundits are now speculating, ironically, that the simplicity of the Wii may make it a huge hit.

Here's a question for the evolutionary biologists -- of Life's Top Ten Greatest Inventions -- multicellularity, the eye, the brain, language, sex, photosynthesis, death, parisitism, superorganisms and symbiosis, how many arose from competition and how many from collaboration (or is the question itself too simplistic?)

Against Common Wisdom: Who are the Muslim Radicals?

 What Makes a Muslim Radical from Common Ground News.

I'm providing you with the conclusion (and a link) to this fascinating study about the attitudes, religiosity, income, and, education of Muslim radicals.  A must-read for achieving a genuine understanding of the war we continue to fight, increasingly against the will of the American people.

What, then, separates a Muslim moderate from a Muslim radical? Although almost all Muslims believe the West should show more respect for Islam, radicals are more likely to feel that the West threatens and attempts to control their way of life. Moderates, on the other hand, are more eager to build ties with the West through economic development. This divergence of responses offers policymakers a key opportunity to develop strategies to prevent the moderate mainstream from sliding away, and to check the persuasive power of those who would do us harm.

Photo by Chris Hondros (Pakistan)

 

The Mediation Privilege and World AIDS Day

(left:  Bansky! as shot by Goatgirl:  it says:   . . . for silence is a fragile thing . . . )

Silence (confidentiality) in mediation is what makes mediation possible; what permits the parties to take time out from the battlefield where everything we say and every move we make can and will be used against us.   

Private, confidential mediation time is a time when the parties can come together as people rather than as combatants.  And this is true no matter how many zeros follow the first number by which they identify the "value" of their dispute (it could be land or women or rubies; furs or hunting grounds; fishing rights or that most evanescent of properties  -- the product of the creative human spirit -- music, poetry, film, video, web cam.) 

Mediation time is a time when the law allows people to recognize that they share a mutual problem, one that yokes them together.  It is a time when they can give up carrying the conflict's burden alone and recognize that by drilling a hole in the other guy's side of the boat, they will sink their own.

On the other hand, silence and secrets are death to the spirit.  The terrible tragedy of the evangelical minister who was finally unable to keep his sexual preference silent is a good example for World AIDS Day.  The magnitude of the tragedy following his public "outing" makes the word "preference" seem weak and far too, well, preferential, as if one were ordering a meal in a restaurant or choosing a new suit of clothes.  We are, I hear, only as sick as our secrets.

But the digression seems to have become the entire post.  I nevertheless stick with my original plan to pass along, from the ADR Forum, the holding of the below-referenced appellate opinion on the mediation privilege in the context of an arbitration For the World AIDS Day page, click here.  For the (red) campaign and a video message from Bono, click here

from the National Arbitration Forum 

Confidentiality Protections Apply to Hybrid Procedure Consisting of Arbitration and Mediation
Society of Lloyd's v. Moore, No. 1:06-CV-286, 2006 WL 3167735 (S.D. Ohio Nov. 1, 2006)
11/1/2006

A federal district court in Ohio ruled that the confidentiality protections of the Uniform Mediation Act applied to an email sent during the mediation phase of a hybrid dispute resolution procedure that first started with arbitration.

In Society of Lloyd's v. Moore, No. 1:06-CV-286, 2006 WL 3167735 (S.D. Ohio Nov. 1, 2006), Lloyd's sued Moore for alleged fraud. After the Court granted partial summary judgment, the parties agreed to submit the remaining matters to arbitration and mediation...Full Story  

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The Benefits of Barter

Because I've been building a new business for the past two years and do not have a money tree in my back yard, I've learned to appreciate the value of barter.   

In her ground-breaking legal memoir Alchemy of Race and Rights (Harvard Univ. Press 1992) Columbia Law School Professor Patricia Williams talks about lessons learned in a local "barter circle."

Once upon a time some neighbors of mine included me in their circle of barter. They were in the habit of exchanging eggs and driving lessons, hand-knit sweaters and computer programming, plumbing and calligraphy. I accepted the generosity of their inclusion with gratitude. At first, I felt that, as a lawyer, I had nothing to contribute. What I came to realize with time, however, was that my value to the group was not calculated by the physical items I brought to it. These people included me because they wanted me to be part of their circle, they valued my participation apart from the material things I could offer. So I gave of msyelf to them, and they gave me fruit cakes and dandelion wine and smoked salmon, and in their giving, their goods became provisions. Cradled in this community whose currency was a relational ethic, my stock in myself soared. My value depended on the glorious intangibility, the eloquent invisibility of my just being part of the collective; and in direct response I grew spacious and happy and gentle.

The Benefits of Bartering in Contemporary Commercial Transactions

Professor Williams' paen to barter doesn't sound merely cosy and homey, you say, it positively reeks of flower-child collectivism. What could Professor Williams' little barter circle possibly have to do with settling my $200 million unfair competition lawsuit?

A lot, actually. If you look past the smoked salmon and the dandelion wine, you'll find the phrase "currency [of] relational ethic." Williams is talking about the intangible value of relations as a means of exchange rather than (or in addition to) the numeric value of money.

Understanding Money

We've become so used to valuing most everything in monetary terms, we tend to forget that money is a representation of value rather than value itself. When negotiating a commercial dispute, we all benefit from reminding ourselves that money is simply one medium of exchange -- a good one, but not the only one.

Money is so good at serving as an objective measure of value; a standard of deferred payment, a store of wealth, a criterion for measuring worth and a “universal means to whatever ends are available in the market” (Ingham, Geoffrey MONEY IS A SOCIAL RELATION (2002) 54 Review of Social Economy 507) we often fail to look elsewhere for resources.

Integrative or interest-based negotiations flourish whenever the parties are able to identify tangible goods or services as well as the intangible benefits (apologies, recognition, respect, etc.) that might be available to sweeten a monetary exchange.  

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