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Victoria Pynchon

I mediate and arbitrate complex commercial disputes, the former with ADR Services, Inc. in Century City and the latter with...

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The 33 cent wage and income gap is unacceptable and unnecessary. So is the cliché glass ceiling. Bottom line, our...

Diane Levin Hits Mediator Credentialing Out of the Ballpark

Many ADR bloggers (including me) have written extensively about the imposition of standards or the implementation of "best practices" in mediation. 

This week, Diane Levin at the Mediation Channel, hits the issue out of the ballpark, summaizing the arguments on both sides; providing solid resources for study and analysis; and, raising the important issues the mediation community will ignore to its detriment.

As Levin writes in To certify or not to certify:

One of the burning questions the U.S. mediation profession faces is a difficult one: is it time to professionalize the field and establish more formal mechanisms for credentialing?

As of today, the private practice of mediation in the United States is unlicensed and unregulated by the state. No public licensing boards  oversee or regulate the private practice of mediation. Barriers to entry into the profession are virtually non-existent; no degree, no experience, no training  is required before you order the business cards that proclaim you to be a mediator.

This has understandably caused consternation among the many members of the profession concerned with quality assurance. It certainly troubles me, a trainer of mediators. And it has prompted some, like my colleague Victoria Pynchon, to wonder out loud whether it’s time to license mediators to protect the public from the unscrupulous.

As the use of ADR has spread, numerous institutions, providers of mediation services, and membership associations for ADR professionals have endeavored to set standards of quality for mediators. In Massachusetts, for example, the Supreme Judicial Court promulgated qualification standards for mediators serving in court-connected programs (PDF) (which set the bar very low indeed, requiring only 30 hours of training for mediators together with only minimal mentoring and evaluation). The Florida Court System has also established standards for mediators (PDF) providing services in programs under its purview. Meanwhile, private companies such as Mediate.com have taken steps to establish their own credentialing system, or, like the Association for Conflict Resolution, are weighing credentialing or certification for their members. Arguments in favor of credentialing run the gamut, from the paternalistic (quality assurance protects the consumer) to the pragmatic (professionalization improves the ability of mediators to compete in the marketplace; credentialing will increase mediators’ professional credibility).

As more people enter the profession, and as more consumers use ADR services, market forces and the pressures within and outside our profession push us, reluctantly perhaps, but inexorably, toward professionalization.

Do continue reading Diane's post here; it's important, maybe even critical reading.

Here's my two sense (in bullet points so as not to bore you with prose).

  • some of the most important mediations -- small claims matters and civil harassment disputes -- are being conducted at the bottom of the profession by law students and the barely trained
    • why are these "small" or "emotional" matters so important? 
      • in civil harassment disputes, people's lives are often at stake;
      • small claims matters may be the only contact "ordinary" citizens have with the "justice system," a system that depends upon an educated and sympathetic citizenry to support and fund;
      • considerable harm could flow both to individuals and to the institution of justice itself as the Courts divert greater numbers of people away from formal and public court proceedings into private, informal, unsupervised proceedings with people who are spottily trained not only in conflict resolution, but also in the alternative to ADR -- one's day in Court.
  • the justice system which not only sanctions but promotes court-annexed mediation is lending its imprimatur to an alternative that can and too often is abusive, coercive, biased, secretive and unpatrolled
  • the lack of "best practices" diminishes the respect people have for the mediation process, both the lawyers who are "referred" to it by judges ("ordered" by any other name) and those lawyers' clients who do not understand why they are being shuttled away from their day in court into a conference room with mediators who may or may not be qualified to render passing-grade services, let alone excellent ones.
  • educational, training, and supervision requirements have not stifled innovation in that other secretive and unsupervised professional activity -- psychotherapy.  The potential for abuse in that relationship is even higher than the potential for harm caused by barely schooled and never supervised mediators.  Nevertheless, the potential for abuse to litigants, particularly unrepersented litigants in small claims and civil harassment actions is high.
  • one day, someone will be murdered by an enraged spouse, family member or next door neighbor who mediated their civil harassment case to an agreement rather than a restraining order.  I hate to say this but think it inevitable.  It will not be mediation's fault.  But mediation will pay if it has not established standards for court-annexed mediators, standards that include mentoring and supervision in the early days of one's mediation practice in court programs. 

Those are my thoughts.  Diane's post contains many more, together with some great links to the thoughts of others on both sides of the debate.  Don't miss it.

Is Starting an ADR Practice to Weather the Recession Like Choosing a Niche in Bobbleheads?

This month's ABA Magazine suggests that an ADR practice might provide attorneys with a recession-proof (or downturn-friendly) practice:

On ABAJournal.com, readers were asked to name some of the lesser-mentioned practices where an attorney might find refuge from this recessionary storm. Here are some of your suggestions.

ALTERNATIVE DISPUTE RESOLUTION

Cash-strapped corporations of all sizes, private individuals and others are seeking to avoid litiga­tion costs and procure the services of neutral parties to resolve business-to-business, consumer and family conflicts. That’s been a boon to third-party nego­tiators in the areas of arbitration, mediation, nego­tiation, collaborative law and other practices that fall under the broad umbrella of alternative dispute resolution.

Read on here and while you're at it, check out the sidebar by scrolling to the bottom of the page to see how a tweet started a legal network-- Lawyer Connection!

Cartoon by the brilliant Charles Fincher whose blog you can read here.

Now anyone who knows me just the littlest tiny bit knows that I'll recommend mediation as a career to anyone, anytime who is on fire to mediate.  As a fall-back, however, let me give a word to the wise:  it's 70% marketing and 30% paying work during a good year.  If you don't have a book of business already or very strong ties in your own legal community, don't go imagining that you'll be welcomed by open-armed attorneys looking to hire you to help them settle their cases right out of the box.  And even if you are well- and highly-place in the community, your former colleagues look for places to hide after you hang out your ADR-shingle. 

"Oh no!  That's Bob!  Now that he's a mediator, he's always bugging me to hire him and I've got 20 other old friends who are in just the same boat."

First of all, you have to disappear for a little while, learn your trade, re-create yourself as someone other than a fellow lawyer to begin getting steady work as a mediator.  And you prove yourself case by case, day by day, lawyer by lawyer, client by client for a year or two before any really decent word of mouth begins to spread about your talent, your persistence, your dedication, your ability to inspire trust and your patient unraveling of the strings of discord in which all parties are entangled when they arrive at your door expecting you to get three to ten years of litigation straightened out on a single sunny summer afternoon.

And though arbitration is a great field for dedicated and hard-working lawyers going gray, it too has a long start-up period while you learn the field and garner sufficient trust in the community that you're now an even-handed neutral rather than a fire-breathing advocate for your clients.  In fact, being an aggressive litigator in a specialty all but disqualifies you in the minds of many to serve as an arbitrator because, the thinking goes, you must be biased in favor of the industries that used to pay you your living.  I know.  I am about as neutral as a former "bet the company" insurance coverage attorney can be -- seeing as how I'm married to the loyal opposition.  Still, many coverage lawyers worry that I'll naturally be inclined toward the insurance industry whose interests I represented in (primarily) environmental insurance coverage cases.

Were I entering the ADR field today (which is crowded in Southern California but there is always room for another star) I would both arbitrate and mediate for a couple of years while I continued practicing law and then make the jump (because you must cut the cord on practice to be truly successful) when I felt I had a good enough stream of ADR income to support myself without going into debt.

That's my two cents worth.  Anyone else in the ADR blog posse want to chime in?

 

Mediating Civil Harassment Petitions with a Few More Thoughts on Gatesgate

Some people are so dangerous and some situations so volatile that restraining orders are of little use.  Consider this tragic tale of the courthouse shooting of a woman who had "secured restraining orders that prohibited [her former husband] from possessing or carrying any firearms, that ordered him to turn over his firearms to his lawyer, and that prohibited [him] from being 'within 100 yeards of any firearm' while in the presence of [his ex-wife] Eileen and [the couple's] children."  Zelig v. County of Los Angeles (2002) 27 Cal.4th 1112.  Here's the appellate court's summary of the facts:

Eileen and Harry separated in October 1993. Harry failed to comply with orders of the family court relating to spousal and child support, and Eileen sought redress in the family court on various occasions. Harry became verbally abusive toward Eileen. On at least three occasions prior to September 1, 1995, Eileen informed the bailiff in one department of the family court that she feared Harry and believed he might attack or kill her in the courthouse.

On at least one prior occasion, the bailiff searched Harry for weapons before permitting him to enter the courtroom. Eileen also previously had provided the bailiff and a judge in the family court with copies of letters and telephone messages in which Harry threatened to kill her. Eileen had secured restraining orders that prohibited Harry from possessing or carrying any firearms, that ordered him to turn over his firearms to his lawyer, and that prohibited Harry from being “within 100 yards of any firearm” while in the presence of Eileen and the children.

On September 1, 1995, Eileen appeared in department 27, one of the courtrooms hearing family law matters at the Central Civil Courthouse. Eileen and Harry were directed to proceed downstairs to department 1A. As she reached the second floor of the building, Harry retrieved a loaded .38-caliber revolver that had been concealed in his clothing and shot Eileen in the chest at point-blank range. Their daughter Lisa witnessed the shooting. Eileen died soon thereafter.

Power Cannot Protect Us

In my last post I posed the question whether a Civil Harassment Restraining Order is "better" for people who are living in fear of another than a mediated agreement between those people.  From the story of Henry Zelig and his family above, you can guess my own answer.  A restraining Order cannot protect us.  If we are not dealing with a crazed maniac (in which case we need to disengage and perhaps even hide rather than summoning our stalker to court) the parties' voluntary resolution of their dispute offers much greater protection for the future.

As lawyer, mediator, and author Ken Cloke writes in Conflict Revolution,

Power contests . . . produce winners and losers, destroy important relationships, and generate a great deal of 'collateral damage.'  Power also encourages corruption in those who use it, and blind obedience, resistance, and revolt in those it is used against.  Resort to power-based solutions, therefore stimulates future disputes and makes it nearly impossible to change without experiencing major conflicts.

Cloke thinks as little of rights-based solutions to conflicts as he does power-based solutions.  He writes,

[R]ights-based processes rest on bureaucracy, operate by control, and resolut in compliance . . . Rights-based approaches encourage alienation, resulting in personal cynicism, apathy and uncaring.  Neither prevents or transcends chronic conflicts, or seeks to dismantle them at their systemic source.

(you'll notice in the Gates-Crowley dust-up that "personal cynicism, apathy and uncaring" are the best the population is doing following President Obama's appeal to a rights-based analysis of the situation, i.e., that the matter reflects racism /* more than it does temperamental outbursts)

The better way?  Cloke suggests that both power- and rights-based means of dispute resolution have given way to a better way of resolving conflicts

based on interestsusing informal problem-solving, facilitation, open dialogue, collaborative negotiation, and mediation.  Interests reflect not merely what people want, but the reasons why they want it.  Interest-based processes therefore do not require winners and losers, are able to prevent, reoslve, transform, and transcend conflicts at their chronic source, support collaborative, democratic relationships, and encourage systemic change.

You may be saying not only that that is quite an order, but it is a solution only for dewy-eyed optimists who do not understand the "real world."  I can only tell you what I told my civil harassment parties as they made the decision whether to participate in mediation or not. 

"Everyone," I said, "tells me that the other side will never see reason, that the matter cannot be settled, that the parties need a ruling from a Judge and an Order they can enforce against another.  And yet every time I mediate a dispute like this -- and I mean everytime -- the parties are able to settle their differences amongst themselves by way of agreement and the result is a far more satisfactory and durable solution for everyone."

But you don't need to take my word for it.  Download the Middle and High-School Peer Mediation materials and use the process yourself.  You'll be surprised at the results and happy you did.

 

__________________

*/  I do not mean to diminish the role race played in this dispute, simply that a rights-based race-conscious response by the President did nothing to resolve it.  As Cloke wisely notes in his Introduction:

[E]very conflict takes place not only between individuals, but in a context, culture, and environment, surrounded by social, economic, and political forces; inside a group or organization; contained by a system and structure; among a diverse community of people; at a particular moment in time on history; on a stage; against a backdrop; in a setting or milieu.

Because our history of slavery and racism is so shameful a part of our history, we too often either suppress its role in conflict entirely or raise it up as the primary focus of our attention.  Neither is "correct."  Hence the circles we continue to run in whenever race is part of the context in which conflict erupts.

 

 

 

 

The Cop The President The Professor and Civil Harassment Mediation

It's merely coincidental that I volunteered to mediate civil harassment petitions for the first time during the same week as Gatesgate. (for the legal eagles, here's the law on disorderly conduct in one's own home vs. on one's own porch form today's L.A. Times). Much ink will be spilled on Gatesgate, most of it unproductive posturing by people with an interest in having their version of "the truth" declared "right." For anyone other than President Obama who is making the effort to turn high dudgeon into a "teaching moment" of accountability, understanding, amends, forgiveness and reconciliation, I provide my own story of relationships gone awry, the mediation of a dispute arising from a breakdown in civility, and the way in which we teach Middle and High Schoolers to resolve problems that we adults still can't seem to get right.

When I was a young lawyer in the '80s, I helped people obtain civil harassment restraining orders for the Los Angeles County Bar Association Barristers who ran a pro bono project in the downtown courthouse.  More recently, I've role played the mediator of civil harassment petitions in USC Adjunct Professor Lisa Klerman's popular Mediation Clinic.  But last week - the week in which otherwise responsible people were behaving badly on a front porch in Boston and on the national stage -- /* I mediated civil harassment petitions for the first time.

In both cases, the parties told me that the other side was -- essentially -- the spawn of Satan or, more charitably, simply insane, certainly irrational, maybe delusional, and definitely hateful  It was kind of me to volunteer my services, they told me, but there was no chance the "other side" would respond truthfully or rationally.  There was, they said, "no hope."  I, of course, am in the hope business.  It says it right there on pamphlet provided to Middle School Peer Mediators

Step One:  create an atmosphere of hope and safety. /**

I acknowledged the parties' understandable feelings of hopelessness but reassured them that they didn't need to believe in the process for it to work.  I held enough hope to get the thing going and would make sure -- to the best of my ability -- that no one was unsafe.  If they ever felt unsafe in the mediation room, they could just raise their hand or say "I need a break" and I'd immediately get up and take them out of the room.

The first case (names changed and story altered in inessential details to protect confidentiality) is not strictly a "family" court matter.  But it was a family matter nonetheless.  A typical Los Angeles family - multi-cultural, multi-racial and unsolemnized.  There's a great aunt ("Pearl"), an ex-boyfriend ("Dan") who is two-year old "Robbie's" father and a mother ("Erica").  Erica's sister, "Jean" is present but Robbie is at daycare.

Step Two:  Define the Problem

Ask what happened.
Ask how he or she feels about what happened.
Summarize each statement.
Give each party approximately equal time to talk.

We dig in.  Robbie was injured on the playground and the school called Dan, whose week it was to be with Robbie.  Dan called his Aunt Pearl who called Erica.  Erica arrived at the ER as the doctor was putting Robbie's final stitches in.  Erica demanded that Robbie come home with her.  She and Dan fought.  Dan picked Robbie up into his arms and left the ER with him.  Erica, hysterical, called Pearl.  Pearl called Dan who asked her to come over. 

So it came to pass that on a sunny Southern California morning in West Los Angeles that Erica pulled up to the curb, jumped out of her car and headed toward Dan's front door.  Pearl came out of the house as soon as she saw Erica arrive and was standing on the front porch by the time Erica opened her car door and headed toward Dan's house. Angry words were exchanged.  According to Erica, Pearl struck her in the face, knocking off her sunglasses.  According to Pearl, she simply pushed Erica's finger away.  The police were called and Erica's civil harassment petition followed.

Step Three:  Identify the Issues

Use active listening skills (repeating, summarizing, clarifying).
Focus on issues important to both parties.
Stay neutral.
Ask if any issues have been missed.
Identify areas of miscommunication or wrong assumptions

I'd elicited "the story" and asked whether there might not have been miscommunications.  No one was ready to acknowledge that his or her version of "the facts" might be their own subjective experience rather than objective reality. The parties are in a courthouse so it's not surprising that they want someone to decide who is telling the truth.  But the "truth" I'm hearing doesn't have anything to do with who did what to whom and in what order.  The truth I'm hearing has more to do with family.  

"This is what I'm hearing," I say.  "I'm hearing that Pearl and Erica are not only related by blood, but by mutual affection.  This is the first time Pearl and Erica have had a serious fight of any kind, let alone a physical one."

Silence.

"Am I right?"

Pearl and Erica nod their heads in agreement.

"And Erica," I say, "you want an order from the Court that will prevent Pearl from coming near your home or calling you on the phone or contacting you in any way for three full years?"

Erica is crying and nodding "yes."  She tells me she is afraid of Pearl now.  Pearl never wants to see Erica again, she says, but Erica still wants that Court Order.

Erica and Pearl are adamant and unyielding.  I feel stuck.  Then I take a deep breath and plunge in.

"There's someone missing here," I say, as I draw an empty chair up to the conference room table.  "Who's missing?"

Silence.

"Who's the person most likely to be hurt by this incident," I ask, "and the person mostly likely to be hurt by this Order?"

"Robbie," mumbles Erica as Pearl mists up nodding in agreement.

Step Four:  Find Solutions

Address issues one at a time.
Brainstorm solutions.
Ask what each party would like the other to do differently in the future.
Ask what each party can do to resolve the dispute.
Ask what can be done differently if the problem occurs again.

It would be nice if life were a script.  Boring, but predictable.  We don't have much of a choice, however, and at this moment the court clerk comes in on a mission from the Judge.  He has a crowded afternoon calendar.  If the parties haven't settled the matter yet, he needs them to come back to his courtroom right now.  I quickly summarize where we're at -- Pearl is willing to enter into a written agreement that she will not contact Erica so long as Erica agrees not to contact her.   We haven't agreed on a time period even though I'd suggested six months with a follow-up pro bono session with me to see how life had been thus sundered.  No deal.  I ask Pearl to head down to the courtroom, telling her that Erica and I will follow.

Just as Pearl leaves, Erica turns to me and asks what her chances of "winning" are.  I tell her I'm no expert and that every judge is different.  I tell her what the statute says she must prove.  I tell her that some judges issue mutual restraining orders even when the other party hasn't asked for one.  I tell her that anyone who violates the order can be arrested.  I tell her how powerful it is; how profoundly it could affect someone's life.  I tell her that it could lock the entire family into a separation painful to Robbie based upon one incident on one day in the life of her family.

She says, "ok, I'll do the agreement; I won't ask for the order" and we head back to the courtroom to hammer out the details.

Step Five:  Agreement and Closing

Write specific agreements for each issue outlining who will do what,
where, how and by what date.
Balance the agreement so both parties take responsibility for the solution
Be sure the agreement is realistic for each party.
Be sure the agreement really addresses the issues.
Ask if any issues have been missed.
Ask parties to prevent rumors by telling people the dispute is resolved.
Thank the parties and congratulate them for their hard work.

It nearly noon and I have other parties waiting for me to mediate their civil harassment petition.  Because I am conducting this mediation as part of a mentoring project, I have an assistant mediator who takes over on the agreement and closing for me, which he does, after which the Court convenes and congratulates the parties for working out a solution themselves.

This is a very small accomplishment in the long and terrible history of dispute resolution -- beginning with blood feuds and still threatening to end with nuclear wars.  Have we really accomplished anything with this family?  Why not simply allow the Court to grant or deny the Petition and send the parties on their way? 

I have a far more dramatic story to illustrate why I believe that this process -- resolving disputes by agreement rather than by decision and order -- is preferable.  That story, next.

___________________

*/  How should the parties have behaved?  Here's Capt. Bill Scott, a 2-year veteran who commands the northeast San Fernando Valley's Mission Division on police-citizen relations as relayed to L.A. Times columnist Sandy Banks in A Power Play, Not Prejudice.

It's always a better outcome when you can resolve a situation by using as little of your authority as possible. And a lot of that is how you perceive the other side. . . . And whether you're willing to explain what you're doing. Instead of just issuing an order.

The best advice I've read from anyone since the dust-up began.

**/  I also volunteer my services as a peer mediation coach for the Western Justice Center in Pasadena and can tell you that the process is no different for Middle and High School students than it is for adults.  In fact, these young people often put the rest of us to shame.  Use their form the next time you need to help someone resolve a dispute and see what happens! (form here)

Three Guys Walk into the White House for a Beer

I'm happy to see that Obama has asked Gates and Crowley up to the White House for a beer.

Breaking a longstanding tradition of ignoring racial conflict, Obama has officially invited Cambridge police officer James Crowley and Harvard professor Henry Louis "Skip" Gates, Jr., to the White House for a beer and a bit of conversation about the incident. Obama's hope is that the debacle can morph into a "teachable moment" for everyone, and be brought to a conclusion that will allow the nation to focus once again on providing health care to all its citizens. Latest news has it that Skip has accepted the offer. We're excited to see the transcript of that chat, if it's released.

This is just what Harvard law professor Robert Mnookin, the chair of Harvard’s Program on Negotiation, recommended.

The Wall Street Journal Law Blog in Gatesgate:  Might Mediation be the Answer, noted the Boston Globe's commentary that :

Pride seems like an insurmountable obstacle sometimes. On one hand, you have a black man who has withstood taunts from other blacks for working with The Man and achieving success in mainstream society. On the other hand, you’ve got an officer who is sworn to uphold civil society, dealing with, in his mind, someone who is being decidedly uncivil. How do you get both sides to admit they maybe went too far?

Responds Mnookin:

I would ask each is if they would find it valuable to have an opportunity to really explain to the other person their perspective, to really make it clear what their perspective is, and as part of that, would they be willing to take in the perspective of the other. . . I certainly think there is hope that professor Gates and this officer could sit down together and have a constructive conversation where they each came to understand better the perspective of the other — and themselves.

And if you think we don't all need the lesson the friendly White House beer should provide, check out the 72 comments to the WSJ Law Blog post - discouraging indeed.

Hat tip on the Wall Street Journal Law Blog post to twitter negot8or Jeff Gordon who blogs on negotiation at LicensingHandbook.com.

Delivering Justice in Community Mediation

It's All About Reaching Neighborly Solutions
 
 

FORUM COLUMN

Daily Journal, July 24, 2009

By Victoria Pynchon

Nearly every condominium complex harbors an outlaw - the man, woman, couple or family who refuses to follow the rules, such as the college kids who blast the woofers off their stereo system at 3 a.m., the elderly woman who doesn't clean up after her dog or the raucous family that plays "Marco Polo" in the community pool after midnight.

Offended and outraged, other homeowners make demands on their volunteer board, which contacts the (often unresponsive) management company. The homeowners association board does its best. It issues warnings to procure compliance to no avail. Eventually, someone reads the covenants, conditions and restrictions. They learn that the board has enforceable legal duties and that the homeowners have actionable legal rights.

Many of these disputes make their way to the Los Angeles County Bar Association's Dispute Resolution Center in West Hollywood. And some of them make their way to me.

Welcome to community mediation - the non-zero-sum, value-based, rights-seeking, joint session transformative dispute resolution process. We're well trained and we're free.

But can we deliver justice?

Continue reading here.

(.pdf here)

Negotiating the Resolution of Civil Harassment Complaints

It's good to step into a small claims or limited jurisdiction court from time to time to see how ordinary people's disputes are resolved, usually without counsel. 

Yesterday, as I sat in the small claims department of a local branch court, I wondered why the one-hour court trial I was observing hadn't been resolved in mediation.  Both parties to the fender-bender resulting only in property damage admitted they "hadn't been looking" when one pulled out of a parking spot and the other backed into him. 

The damages didn't require an adversarial process either.  There were quotations for repair on both sides as well as estimates of the vehicle's fair market value.  It was plain that the plaintiff had used comps that weren't truly comparable -- luxury cars vs. his own stripped down model. 

I had to leave before the Court rendered its judgment but I was pretty sure the Plaintiff wasn't going to understand why he'd lost (the result I assumed).  He spoke the language poorly and had a weak grasp of the proceedings going on about him.  It is on occasions like this that I believe mediation is better able to deliver justice than the court is if you define justice as a fair result arising from a fair procedure that all parties understand and are capable of a meaningfully engagement with. 

Before the judgment was rendered, the clerk whispered in the Judges ear that the "mediator is here; with a trainee and a law student."  He took a break to tell the (unrepresented) civil harassment parties that "there is a mediator in Court willing to help you resolve your dispute without charge."  I introduced myself briefly, along with my "assistants" as the Judge told the assembled parties that it's difficult to obtain an injunction (burden of proof:  clear and convincing evidence) but a very bad result for any defendant against whom one is granted.  The Judge did a good job, I thought, in quickly instructing the parties on the "up" and "down" sides of using the adversarial process instead of mediation, assuring them all that they could return to him for a judgment if the matters didn't settle.

These are people, not lawyers, and people's disputes rarely fail to settle when they're able to tell their story in an atmosphere of hope and safety.  When their "opponent" listens to them respectfully for the first time ever.  When they don't feel as if the police officer or court official or social service agency is listening with only half their attention.  They speak quickly to me outside the courthouse door when trying to decide whether to use my free services or have the day in court they've already paid for -- filing fees and costs of service - never a small expense for the people who find themselves here, hopeful and afraid.  They thrust their documentary evidence at me in the hallway.  If they don't get it all in right now I may not listen to them later.  They are strident or trembling; self-righteous or humble, but none of them truly believe anyone is going to actually hear and understand their predicament.  

I suggest they try to resolve the matter by way of agreement.  I assure them that I will not permit them to feel unsafe; telling them they can ask for a break the very moment they begin to feel uncomfortable.   I will follow them out of the conference room and we will talk about what is troubling them right away.  No, now is not the time to tell their entire story but that time is near.  All we have to do is take the elevator up to the next floor where the ADR office and its single meeting room are located.  I assure them again that they can come back to the Court later that day if I cannot help them resolve their dispute themselves.  They are all of the firm belief that they will be back in court.  The other side is "lying," ruthless, malicious, and will will attempt to manipulate me, the mediator. 

Mediation "will never work," they say to a person.  And yet, the woman in the black suit is beginning to seem less threatening, more approachable, more hopeful, than the Judge in the polyester robe.

O.K., they agree.  They will give it a shot.  I'm so earnest, I sometimes feel that they do it for me as much as for themselves.  That's OK, they have no reason to hope yet.  It is enough that I do.  I am undeviating in my faith that when I call upon people's higher angels, they will respond.  I take pride in every individual willing to sit at a table across from their adversary and have a conversation.  Lawyers often won't do it.  Representatives of Fortune 500 corporations demur.  Nations refuse the offer.  Yet these people, nearly defenseless, are  brave enough to sit with the enemy and will, I know, also be wise enough, honest enough, and respectful enough, to take their destiny into their own hands and make a better decision in conversation with one another than any third-party "decider" possibly could.

Tomorrow:  the mediations.

The statutory basis for Civil Harassment Injunctive relief is here, along with at least one case holding that a single act of battery that occurred in the past and does not present a credible threat of future violence does not support the issuance of a civil harassment restraining order or injunction.

Here are some resources to assist individuals who believe they are victims of civil harassment:

How to Obtain a Civil Harassment Order (prepared by UCLA)

California Courts Self-Help Center:  Civil Harassment

County of Los Angeles (Long Beach) Pamphlet on Civil Harassment Orders

Amador County Superior Court Information on Civil Harassment Orders

Santa Clara County Superior Court Information on Civil Harassment Orders

Sacramento County Superior Court Information on Civil Harassment Orders

San Francisco County Superior Court Information on Civil Harassment Orders

Shasta County Superior Court Information on Civil Harassment Orders

Marin County Superior Court Information on Civil Harassment Orders

Fresno County Superior Court Information on Civil Harassment Orders

Los Angeles County Superior Court Information on Civil Harassment Orders

WomensLaw.org Information on Restraining Orders

 

The American Arbitration Association Gives Up Consumer Debt Collection Disputes as Well

See the Wall Street Journal article Credit Card Disputes Tossed into Disarray on NAF's settlement with the State of Minnesota and the AAA's decision to "stop participating in consumer-debt-collection disputes until new guidelines are established."

Here's the entire text of the triple A's announcement (h/t to Disputing here)

The American Arbitration Association® Calls For Reform of Debt Collection Arbitration

Largest Arbitration Services Provider Will Decline to Administer Consumer Debt Arbitrations until Fairness Standards are Established

New York, NY– (July 23, 2009) – The American Arbitration Association (AAA), the world’s largest conflict management and dispute resolution services organization, today recommended in a House subcommittee hearing that the process surrounding consumer debt collection arbitration needs major reform and recommended a national policy committee to identify and research solutions. AAA said it will not administer any consumer debt collection programs until those solutions are determined.

AAA senior vice president Richard Naimark told the Domestic Policy Subcommittee of the House Oversight and Government Reform Committee that the AAA “has not administered significant numbers of debt collection arbitrations relative to some other organizations,” and has not handled any since June after it concluded a single high-volume program. However, he said that AAA had independently reviewed areas of the process and concluded that it had some weaknesses. As a result of that review, it is evident to the AAA that “a series of important fairness and due process concerns must be addressed and resolved before we will proceed with the administration of any consumer debt collection programs.” According to Mr. Naimark, areas needing attention from the national policy committee include consumer notification, arbitrator neutrality, pleading and evidentiary standards, respondents’ defenses and counterclaims, and arbitrator training and recruitment.

“AAA has been working with the Domestic Policy Subcommittee to review potential improvements in consumer debt collection arbitration procedures for some time. We believe that arbitration can play a major role in consumer debt collection disputes. A national policy committee dedicated to meaningful reform can enhance an array of due process elements so that there is deeper fairness and transparency. Consumers deserve an alternative to litigation, but they also need to be able to trust that option. Our goal will be to achieve that trust,” Mr. Naimark said after the hearing.

“We have been studying this issue for some time. We made our decision to impose a moratorium on administering consumer debt arbitration independently and not at the behest of any outside entity as has been claimed. We commend the Domestic Policy Subcommittee for its initiatives to protect consumers in debt collection cases, and we will continue to work with it willingly and enthusiastically,” Mr. Naimark said.

Negotiating Democracy: a Moving History Lesson

The Benefits of Being Candid with the Mediator: A Guest Post by Attorney Gregory Nerland

This is a guest post by litigator and mediator of Gregory Nerland of Akawie & LaPietra in Walnut Creek, California.  You can follow Nerland on Twitter here.  The photo is from Twitter - hence its casual nature.

I reviewed with some dismay the July 12, 2009, post titled Mediators' Proposals: the Good, the Bad and the Ugly, which seemed to endorse counsel who deceive the mediator to push the negotiations to a mediator’s proposal./*  I primarily litigate, but I devote a small percentage of my practice to serving as a mediator. 

A mediator’s proposal can be a very effective tool for mediators and the parties to promote settlement when the negotiations have honestly and appropriately reached an impasse.  The chance of the proposal generating a settlement, however, will increase greatly if the parties and attorneys respect the mediator and his or her opinion.

If the parties and attorneys respect the mediator, then they will respect the proposal, making it more likely that they will accept the proposal.  Without respect, there is nothing more than a gambler’s hope that the proposal will be in an acceptable range.  Further, if the lack of respect is mutual, then there is a risk that the mediator will subconsciously tilt the proposal in favor of the other side, which certainly will not promote settlement.

Every mediation has some elements of a game, but while the gamesmanship can involve concealment and even some sleight of hand, it should not devolve into deception.  One example that has worked well where there is complete trust and respect between the mediator and at least one side is for that side to divulge the final offer near the outset of the session with the understanding that the mediator will have some latitude to dole out the total authority in bits and pieces with the hope of settling at or near that final number. 

This is deceptive because the mediator is telling the other side that obtaining each “concession” is a hard fought battle, but it eliminates the risk of moving too quickly to the end game against an opponent who does not care what the opening number might be, but only wants to halve it (or double it) before the end of the day.  This is deceptive because each private session with the side who divulged his or her final number creates an opportunity to discuss future vacations and how the kids are doing.  If, however, the goal is to reach a settlement that works for all concerned and gives all parties a sense of accomplishment, then it is a fine tactic that promotes efficient negotiations, likely avoids altogether the need for a mediator’s proposal, and minimizes the fees of the attorneys and the mediator.

Candor and respect towards a mediator has an additional benefit that may not be of advantage to the immediate clients, but will promote productive future mediations on other matters.  If I can tell my client that a particular mediator is good, that I respect that person, and will seriously consider everything that that person says, then the client is more likely to listen to what could be bad news about the case.  This level of respect is rarely earned in the first session with a new mediator, but only after several mediations.  Without candor and respect, the attorneys and parties just want to “win” without realizing that the cost of “victory” may be dearer than the settlement obtained through a positive and respectful mediation.

_________________

*  Editor's comment:  I did not mean to endorse duplicity on the part of counsel or the gaming of a mediator for the purpose of obtaining a favorable mediation proposal.  I only meant to emphasize the fact that many attorneys can and do "game" the system, including as much manipulation of the mediator herself in the process.

--    Gregory Nerland
    Akawie & LaPietra
    1981 N. Broadway, #320
    Walnut Creek, CA  94596
 

Minnesota Says National Arbitration Forum "Front" for Debt Collectors

From David Sugarman's Oregon Class Action Blog, Bombshell:  State of Minnesota Sues National Arbitration Forum.

The State of Minnesota filed a lawsuit against National Arbitration Forum, a leading arbitration provider, claiming that NAF is a front for debt collectors and their law firms and not an independent arbitration service.  Here’s a copy of the complaint–it’s long–for anyone who is interested.

For Sugarman's full post, click here.

Though the National Arbitration Forum focuses on the arbitration of disputes, it also administers mediations.  For information on its mediation services, click here.

Negotiating Earn Out Provisions in M&A Transactions

Via twitter this morning just in case the powers that be at manatt are still wondering whether it's worthwhile to have a twitter account.

David Grinberg to Discuss the Negotiation of Earnout Provisions in M&A Deals

Manatt partner David Grinberg will discuss the negotiation of earnout provisions in M&A deals during a live webinar hosted by Strafford on July 14, 2009 from 1:00-2:30 Eastern.  Grinberg will explain the types deals for which earnouts are appropriate and provide strategies for negotiating and structuring earnout provisions to reduce post-closing disputes.  Grinberg will specifically address: 

  • When are earnout provisions an attractive financing option for M&A deals?
  • What strategies have been effective for negotiating performance benchmarks in deals involving earnout provisions?
  • What post-closing concerns should buyers and sellers anticipate and address during deal negotiations?
  • What are the key tax issues to understand and consider when using earnouts?

 To register for this webinar, please click here.

Mediators' Proposals: the Good, the Bad and the Ugly

At the close of the year, our good friend John DeGroote at Settlement Perspectives asked whether mediators' proposals had lost their utility.  Now that parties "know the mediator's proposal is coming," he wrote,

savvy negotiators angle for an advantageous impasse rather than a settlement. Compromise is no longer the goal of the mediation exercise; instead it becomes a play to the “neutral,” whose power to craft the mediation proposal will make her the real decisionmaker:

  • In cases where the mediator’s proposal will be based on who will pay what, the parties — or worse yet, one party — will spend valuable time and effort constructing an impasse when, in the absence of a mediator’s proposal as a fallback, he might have actually achieved a compromise settlement; or

  • In cases where the mediator’s proposal will be based on the value of the case, no one has an incentive to be candid with the mediator — so positions become more important than interests; or

  • In cases where the parties aren’t sure what will drive the mediator’s proposal, they dig into their positions and hope for impasse — with the most likely result being a mediator’s proposal predicated on those positions.

Just yesterday, a prominent local IP litigator, trial lawyer and deal-maker Robert J. Rose of Sheldon Mak Rose & Anderson graced the IP ADR Blog with a guest post on the utility of mediators' proposals here.  As Rose notes:

A reluctant plaintiff will make a large jump if the money is really “on the table.”  Defendants will come up with money they otherwise deny having, if it means that the case is really over.  It also eliminates reactive devaluation.

For those who skipped social psychology in college, reactive devaluation is what every lawyer is taught in the first year of practice, if not earlier.  "If the other side wants it," said my first mentor, "you don't, even if it seems like a good idea to you."  With that admonition ringing in the ears of every litigator, the need for mediators is obvious.  Given the dangers cited by DeGroote, however, the mediator's proposal may now be simply another way to "game" the mediator. 

I have two short stories to illustrate the reason I re-direct the parties to bracketing when they ask me to make a mediator's proposal. But first, let me explain that I am one of those mediators who used my "proposal" option to put a number on the table I thought both parties would accept even though it would be a stretch for both of them.  I usually tested these assumptions in separate caucuses by asking each side "if they came down to $X would you come up to $Y."  When the numbers didn't overlap, I'd gauge how much pain there might be for both parties to bridge the gap, along with other entirely subjective opinions such as:

  • how invested each side was in walking away with a settlement that day
  • how firm each side was in their assertion that they would not go below or above a certain number
  • whether either attorney needed help in bringing a little more reality to their clients before the parties would be ready to accept a proposal by the mediator; and,
  • how much "street cred" I'd developed with the parties personally so that they'd accept my estimate of the settlement price-point even if they wouldn't accept their own attorney's advice /*

The first time I felt manipulated into making a mediator's proposal that wasn't the best both parties could do occurred at the close of a particularly fractious commercial mediation. In the presumed Zone of Potential Agreement , my proposal was high on the side of the Plaintiff because I felt that the defendant had more "give" than did Plaintiff's counsel. 

I made my proposal and both sides accepted.  When I walked into the defense caucus to tell counsel that he had a deal, however, I was met with a burst of laughter, the clapping of hands and the following statement:  "I was prepared to take less; that's a great deal.  Thanks so much."

Everyone Lies to the Mediator

That was the hardest lesson I'd had to date in the truism that EVERYONE lies to the mediator.  You do not get to lie to the mediator twice, however, so I caution anyone who's feeling that she put one over on the mediator either to keep it to herself or never to hire that mediator again.

Still, I took a lesson from the attorney's merriment.  I realized immediately that he was not the only, nor the first, attorney to manipulate me.   He was simply the only one to let me know it.  I don't like being manipulated.  But that's what litigators are trained to do.  We call it "persuasion."  Still, I didn't like the look of my mediator's finger prints on that settlement, one that now appeared unduly influenced by my credulity.  

So that's reason no. 1 -- an extremely strong reason no. 1 - why I don't' like to make mediator's proposals and why counsel might ask themselves whether they want to continue asking for them.

"If We'd Wanted a Third Party to Decide, We Would Have Arbitrated This Case"

The quote above is from an attorney who represented one of the parties in the largest and most sophisticated commercial case I've mediated to date. We were at the end of day two and the parties -- who had traveled great distances to meet in a neutral city -- were nowhere near a landing point.  I was a sufficiently experienced mediator to land the case, but new enough to feel as if I'd run out of options when I suggested making a mediator's proposal.  

"I didn't hire you to have a third party make my decision for me," said counsel.  "If you want to get the parties closer together, why don't you suggest a bracket?" (for a explanation of bracketing, see my colleague Ralph Williams' article Introducing Deal Points - the Basics.)

I'd used brackets as a means of testing the parties' true distance before that day ("if he went to $X would you come down to $Y?") but I'd never made a mediator's proposal that was a bracket, i.e., "I suggest that the defendant put $X on the table if plaintiff will reduce its demand to $Y."

Although we didn't settle the case that day with a bracket (it took four full months of follow-up telephone negotiations to do that) I took counsel's point to heart.  The parties don't hire me to make a decision for them.  They're much happier when they get to make the decision themselves.  Even though the parties do decide whether to accept the mediator's proposal, it hasn't come to them as the result of their own hard work.  That being the case, the agreement reached is far less durable (subject to failure based upon nit-picking deal points after the agreement has been reached in principle) and far less satisfying than one achieved without the mediator's thumb on the scale.

I decided to stop making mediators' proposals more than two years ago.  In all that time, however, I've never refused to make one.  Rather, I've suggested alternative ways of achieving resolution, at least one of more of which settled the case in every case where the parties asked for a mediator's proposal.  

I'd like to hear thoughts on these points -- manipulation and party satisfaction -- from my litigator readers as well as my mediator readers.

More mediator thoughts on mediator proposals here:  The Mediator's Proposal at Mediation Meditations.

________________

*  I say this with the following caveat:  I would never attempt to influence clients to do something other than what their attorneys advise.  From time to time, however, the attorney needs to make the mediator the "bad cop" in the negotiation so that the client will not feel as if the attorney is no longer fighting for his interests.  I only play "bad cop" with the attorney's advice and consent.  My job is to get the settlement concluded making the attorneys look good, not bad.

Negotiating Unity: Gettysburg, Rhetoric and Poetry

Gettysburg (this presentation begins cynically but ends with the spoken words of Lincoln) We hear a lot of talk these days about rhetoric and whether people are able to follow through on it, deliver "the goods", stay true to the rule.  We live in a cynical age and diminish rhetoric as if it were all just a slick sales presentation and we its potentially gullible consumers.

My generation and perhaps every generation that followed was weaned on a distrust of words.  But a nation of laws is premised on words, some of which have taken us more than 200 years to put into action  -- that nation "conceived in liberty and dedicated to the proposition that all men are created equal."

Negotiators use words too, when they aren't flailing their arms, packing their briefcases in a show of temper or scowling in disapproval at their bargaining partners' intractability.  In fact, using our words is the great achievement of civilization to date:  forming and professing beliefs, organizing support or opposition, voting, and, in the justice business -- making opening statements, eliciting testimony, submitting documentary evidence, making closing arguments, seeking jury instructions and, at long last, receiving the written verdict of the justice system's intestinal tract -- the decision of 12 men and women good and true.

I believed in words from the first, sitting on my grandmother's capacious lap, following her finger under each printed rune, hearing Genesis from the King James version and attending to Longfellow's tear-jerking narrative poem Evangeline from the safety of her presence, the sound of her voice, the lamplight that encircled us, the arms that held me firm.   From my beginning, words meant love, which is likely the reason I am a writer, a poet, the editor of a literary journal, a literature major and later a law student and lawyer, for whom words had become not simply the way to express human connection, but a means of exercising power and resolving conflict if not precisely ever looking for or ascertaining the "truth," trembling naked in its hiding place.  We still need poetry for that -- the truth. 

I lost poetry in law school and later in practice - the pleasure of words for their own sake and in the service of love - the love spoken in word-breath to a child on her grandmother's lap. In law school and later, they'd become implements of analysis and then weapons to bring my adversaries to their knees.  It rarely worked like that -- victory -- righteous and right, but still I soldiered on.

I found the poetry inside of me again, my grandmother's heritage, in UCLA's creative writing extension program where I first studied under one of the most lyrical memoirists of our time - Bernard Cooper.  He reassured me that my words were still good after two decades of legal practice.  I could justly take pride in my sentences and paragraphs and the courage it takes to express one's own idiosyncratic  imagination.  But Bernard warned me that "anyone can write a great paragraph.  Putting those paragraphs together like Frankenstein working on the monster of his novel or memoir, that's a quite different discipline, with the emphasis on work, not talent."

So I wrote a little, published here and there and finally decided to simply publish the literature of others here.  I did not, finally possess the lonely discipline of the long-distance writer.  But it is enough to have added a few words to the river of poetry Mary Oliver says we are swimming in the minute we open a collection and begin to read the broken lines within. 

Below are the words that open Evangeline.  The closing lines of  this long, sentimental poem, brought tears to my grandmother's eyes - shocking! for one who had never seen her cry before and never would again, even as she lay thin and wasting in a nursing home, bone cancer taking her away from me far too soon.  But she left me this (and lives on in me because of its expression). 

THIS is the forest primeval. The murmuring pines and the hemlocks,
Bearded with moss, and in garments green, indistinct in the twilight
Stand like Druids of eld, with voices sad and prophetic
Stand like harpers hoar, with beards that rest on their bosoms.

AS Donald Hall, that famous contemporary poet, reminds us, when we read poetry aloud, we are physically expressing the pleasure of being human.

Poems, Hall tells us, (.pdf)

are pleasure first, bodily pleasure, a deliciousness of the senses. Mostly, poems end by saying something (even the unsayable) but they start as the body's joy, like making love. Sometimes a poem remains a small pleasing sensation:

Bah, bah, black sheep,
Have you any wool?
Yes, sir. Yes, sir.
Three bags full.

Maybe these words once referred to taxation, but we hear them now without being
tempted to paraphrase. Instead,we chew on them, taste them, and dance to them.
This banquet or ballet starts in the crib, before arithmetic or thought. Everyone
was once an infant who took mouth pleasure in gurgle and shriek, accompanied
by muscle joy as our small limbs clenched and unclenched.


Poetry starts from the crib; a thousand years later, John Donne makes lovers into compasses, T. S. Eliot contemplates the still point of the turning world, and Elizabeth Bishop remembers sitting as a child in the dentist's waiting room; but if these poets did not retain the mouth pleasure of a baby's autistic utterance—pleasure in vowels on the tongue, pleasure in changes of volume and pause: Bah, bah, black sheep—we would not hear their meditations and urgencies.

The body  is poetry's door; the sounds of words—throbbing in legs and arms; rich in the mouth—let us into the house.

When we speak to one another - when we listen - when we attend to the words and their feeling - we are moved in the direction of another, toward the collective good.  It just works like that.  We are infants first, disappointed and suspicious adults only later.  I do not advocate letting down our guard in the presence of those who seek to deceive us.  I recommend only being open to those we know are speaking the truth of our species, the truth we can feel when another human being puts aside the words of discord and blame, stops making "demands" and speaks in the voice of another creature on the planet making meaning:  a voice that will always urge us toward unity, liberty, generosity, accountability, forgiveness and reconciliation.

Those are the words that set men and women free.

Mediation of Insurance Disputes in the London Market

This just in from 11 Stone Buildings on the Resolution of Commercial Insurance and Reinsurance Disputes - A Move Towards Mediation in the London Market?

David Stern's latest bulletin on insurance and mediation is now available to download on the link above.  It aims to set out how mediation is perceived, what drivers there are for change and how these drivers are likely to impact the use of mediation as a dispute resolution technique for London Market disputes in the future.

If you would like more details of our specialist insurance mediation service, please contact Michael Couling on 020 7831 6381 or couling@11sb.com.

David would be glad to present this bulletin as an in-house seminar. Please contact Chambers if you would like further information on this or any of our forthcoming seminars.

For more information on the barristers at 11 Stone Buildings who deal with Insurance and Reinsurance please visit Insurance and Reinsurance.

To sign up for our bulletins and news alerts click on Newsletter Sign Up.

Though I mediated several big ticket London coverage cases in that fair city while defending environmental insurance claims cases (primarily against the petroleum companies my husband was then representing) the power of most settlement discussions was in the hands of the lead negotiator for Equitas - a master deal-maker who left most mediators in the dust.

I believe that the quality of mediation practice has greatly improved since that time (late 1990's, early 21st century) primarily as a result of attorneys entering the practice (with all due deference to my retired Judge mediator friends).  I'm happy to see London giving mediation a higher profile.

 

Negotiating Resolution on the 4th of July

I worry sometimes that I write too much in generalities -- praising joint sessions; exploring the social psychological implications of the adversarial system; or arguing with my imaginary detractors - the ones I believe are hectoring me  to be more practical.  So I have a small practical story to tell you on Independence Day that will lead to some of those generalities I can't resist offering.

It is hour five of a mediated negotiation that has been at impasse all day.  After asking some pointedly hard questions of the Plaintiff, I receive this candid response (more or less verbatim):  I don't see much point in bullshitting you.  I don't know if my litigation strategy will bear fruit or not.  My client, however, is genuinely tired of waiting.  He is simply unwilling to put off pay day any longer.  He believes the Defendant has the money to pay him right now even if he doesn't have the money to pay all of his creditors.  He believes Defendant is robbing Peter to pay Paul to keep his business afloat.  He's tired of being Peter.  He wants to be Paul.

I return to the defense caucus  to report the disheartening news that the Plaintiff simply will not budge from the settlement posture he has insisted upon all day.  He's not dissembling.  He's willing to risk failure if the Defendant follows through on his threatened bankruptcy.  He's ready to try the case on the scheduled trial date fewer than thirty days from now. 

"What does he think?" asks the Defendant, "that he can get blood from a turnip?" 

"No, but he doesn't believe you can't pay him. He thinks you're robbing Peter to pay Paul and he wants to be Paul."

Beat.

Defense counsel gets up, saying "it's clear we can't settle."

Defendant remains firmly in his chair.

Beat.

"Are you coming?" asks counsel, standing with one hand on the conference room door.

Beat.

"I think your client may want to have a conversation with you," I say, as defendant turns to me and says I can pay half of what's owed within thirty days and the remainder within sixty, all secured by the stipulated judgment he asked for [the one in a sum calculated to insure compliance or presage bankruptcy].

Five hours of impasse.  Two minutes of candor.  Sixty seconds to settle.

This is not the result of my work but of the Plaintiff's candor.  All I did -- all many of us do -- is to refuse to give up until settlement appears hopeless to us and I guarantee you it always seems more hopeful to us than it does to counsel or the parties -- hours and hours more hopeful.  Why?  Because an offered release from the steel trap of litigation that is held out long enough will eventually be accepted, particularly where the choice is voluntary release or the continued effort to  gnaw one's own leg off in an effort to escape. 

The lesson?  When one side speaks its own truth, the other side finally hears it.

What does this have to do with the Fourth of July?  It has to do with overcoming the tyranny of another; with having the courage not only to visualize freedom, but to take bold action in the direction of its fulfillment.  It has to do with the messy but boundless joy of self-rule, autonomy, and independence.  It has to do with the courage required to give up hope that another will grant us the freedom we long for.

Happy July fourth and onward with our unlikely experiment with democratic rule coupled with the guarantee of liberty for those the majority might not so easily give it to.

And Now a Word from Mediators Beyond Borders on Climate Change

 

 

 

 

 

By Kenneth Cloke

The Copenhagen Climate Change Conference -- What You Can Do

In December 2009, delegates from around the world will meet in Copenhagen, Denmark for the 15th Conference of the Parties (COP 15) to the United Nations Framework Convention on Climate Change (UNFCCC).  Copenhagen will provide a critical opportunity for the world’s nations to reach a comprehensive agreement before the commitments set out in the Kyoto Protocol expire in 2012. 
A recent report by the UN Intergovernmental Panel on Climate Change points to COP 15 as the focal point for decisive action by the world’s nations, in the effort to avoid a growing number of potentially disastrous environmental changes. 

Yet a discussion of conflict prevention and resolution mechanisms is missing from the COP 15 Provisional Agenda, and the range and power of environmental mediation and similar techniques is not widely understood or agreed to by the parties who will be expected to sign the agreement that will replace the one adopted in Kyoto. 

Article 14 of the 1992 UNFCCC negotiated in New York and Rio de Janeiro, which is reaffirmed in Article 19 of the Kyoto Protocol, states:

“… in the event of a dispute between any two or more Parties concerning the interpretation or application of the Convention, the Parties concerned shall seek a settlement of the dispute through negotiation or any other peaceful means of their own choice.” 

However, the International Crisis Group, a nonpartisan conflict analysis advisory organization, has pointed out:

“[A] key challenge today is to better understand the relationship between climate change, environmental degradation and conflict and to effectively manage associated risks through appropriate conflict prevention and resolution mechanisms.” 


It is clear to experienced conflict resolution professionals everywhere that conflict prevention and resolution mechanisms need to be a core part of the Copenhagen climate change negotiations and an indispensible element in international efforts to implement them afterwards.  Without these mechanisms, global solutions will be much more difficult to negotiate and implement effectively and the time available to us to implement effective solutions is running out. 

It is therefore incumbent on conflict resolution professionals to join together, travel to Copenhagen if possible, and if not, initiate a set of local and international dialogues on how conflict resolution methods can be used to effectively resolve climate change disputes. 

What You Can Do

MBB has been provisionally accepted as an observer organization at the COP 15 meeting, and to my knowledge is the only mediation organization that will be present. We have a simple message: we want to convince the delegates that mediation is a viable option for resolving climate change disputes. 


To achieve this goal, we will bring mediators from around the world to Copenhagen to inform delegates of the advantages of conflict resolution in resolving environmental and climate change issues, and encourage and support all parties in using it. 

For those who are unable to attend the meeting, we will need justifications, explanatory materials and resources on environmental dispute resolution that can be passed out to delegates, and will need lots of local support.  Here, for example, are ten things you can do: 

 

  1. Come to Copenhagen and participate in the Mediation Seminar on December 10 and 11;
  2. Attend the COP 15 meeting as a MBB Observer and speak directly to national representatives who are attending the Conference;
  3. Email delegates and opinion leaders in your area and encourage them to support ADR;
  4. Help fund travel scholarships for mediators in countries affected by climate change who do not have the resources to come to Copenhagen;
  5. Contribute blogs to the Forum, a MBB website where people can discuss environmental issues;
  6. Contribute articles on environmental conflicts and mediation to “Conflictpedia;”
  7. Film brief interviews with knowledgeable people in your area on the value of mediating climate change issues to put on Youtube and the MBB webpage;
  8. Collect training materials, stories and case studies on environmental mediation, especially regarding climate change;
  9. Contribute names and contact information to a referral list of mediators around the world who are able to mediate environmental disputes;
  10. Form an MBB Chapter in your area and help organize dialogues on climate change and ways of resolving environmental conflicts. 

Whether you can attend or not, Copenhagen represents a unique opportunity for mediators to contribute to solving global environmental problems.  The time to act is now.  Please join us and help save the planet. 

Ken Cloke
President,
Mediators Beyond Borders
 

Deal or No Deal: Improving the Odds of Successful Mediation

Need CLE Credits? Mark your calendars!

The American Bar Association Section of Litigation will hold a live teleconference and webcast on July 14, 2009 titled “Deal or No Deal: Improving the Odds of Successful Mediation.” Reinsurance and Insurance expert Katherine Billingham from KB ReSolutions, Inc. and Randall Kiser from DecisionSet will present at the event. Randall’s article Lets Not Make a Deal: An Empirical Study of Decision Making in Unsuccessful Settlement Negotiations was featured recently in the New York Times.

Donald R. Philbin, Jr., friend of this blog and adjunct professor at Pepperdine’s Straus Institute for Dispute Resolution will also speak at the event. Here are two excellent  papers written by Don:  The One Minute Manager Prepares for Mediation: A Multidisciplinary Approach to Negotiation Preparation published in the Harvard Negotiation Law Review and  Deal or No Deal? or Perhaps a Better Deal? The Impact of Improved Information published by CPR.

Find out more about the event here.