The Los Angeles Federal Bar Welcomes New ADR Director Gail Killefer

As a member of the Los Angeles Chapter of the Federal Bar Association and incoming Chair of the FBA's ADR Section, I'd like to wish the Central District's new Settlement Officer Panel Czar a hearty welcome to the District and to Los Angeles.

Gail Killifer has been actively mediating with Killefer Mediation for the past nine years.  In addition to her mediation experience, knowledge and training, she brings to the new job an unusual depth of academic experience from her nine years as an Adjunct Professor at U.C. Hastings College of the Law where she taught mediation to law students.

Having served on the ADR panels of the U.S. District Court for the Northern District of California and other Bay Area superior courts, Ms. Killifer is well acquainted with the challenges facing federal attorneys, mediators, administrators and the judiciary in running the robust and highly qualified settlement officer panels that the U.S. Courts are known for.

Ms. Killefer served as an Assistant United States Attorney in San Francisco from 1989 to 2001.  She served as a Deputy Chief, Civil Division, 1994-1998, and as Chief, Civil Division, 1998-2001.  Prior to joining the U.S. Attorney’s Office, she served as a Trial Attorney with the U.S. Department of Justice, Torts Branch, in Washington, D.C., and as a law clerk to the Honorable Barrington D. Parker (D.D.C.).  She received a B.A. from Stanford University and a J.D. from the Vermont Law School.

Welcome Gail!!  We have a great community of neutrals here, all of whom are all eager to get to know you (without overwhelming you with Welcome Wagon invitations) and to assist you in any way we can with your challenging and important new position.

L.A. Mediators and the LASC Pro Bono Panel

Spoiler alert:  this will ramble, so anyone who wants a quick shot of mediation or negotiation advice, do come back soon.

The Back Story

When I first dipped my big toe into mediation's waters by taking Mediating the Litigated Case in a downtown hotel ballroom back in the Spring of 2004, generous attorney-mediators like Jeff Kichaven, Laurel Kaufer, Bob Steinberg, Jan Frankel Schau, Steve Cerveris, and Deborah Rothman all arrived on the beachhead of my new profession with advice, support, empathy, and warnings.  Starting a new profession, particularly one that is entrepreneurial, is just like moving into a new neighborhood and these wonderful mediators were my Welcome Wagon (for which I will always be grateful).

It didn't take me long to learn where the landmines were buried. And a lot of them surrounded the perimeter of the downtown Los Angeles Superior Court.  There's an mediation pro bono panel there where new mediators can first practice their new trade, learning the skills, picking up best practices, and, beginning to build a reputation for excellence among the litigation and trial bar.  This was all good and I was grateful for the opportunity to have cases referred to me to test my new-found mediation knowledge and growing skill-set.  Never mind that I was paid to practice my new legal trade as soon as I'd passed the Bar.  I understood that this was a kind of internship and I was happy for the opportunity to serve.

My new mentors, however, as well as pretty much everyone else I met, had some dire warnings about conflict between panel mediators and the Superior Court.  Conflict?!?  By May of 2004 (a month after I'd finished my first mediation class) I'd enrolled in the Master of Laws program at the Straus Institute for Dispute Resolution, not because I thought it would give me a necessary credential, but because I was on fire for this new field of study. 

How could there be simmering conflict in a community of conflict resolvers, I repeatedly asked, long before I realized (once again) that people chose their occupations at least in part to work on improving their ability to handle situations that baffle them.  Yes, we conflict resolvers were, like therapists, "wounded healers."  We had conflict issues!

The Problem

The problem that existed when I entered the mediation profession was this - the pro bono panel had been providing free mediation services to Los Angeles lawyers for years.  There are a set of understandable and complex reasons for the initial "decision" to ask L.A. citizens (panel members are not necessarily lawyers) to provide free mediation services on behalf of the Court to the organized bar. Those reasons, and the unresolved conflict that existed in 2004, are the same today as they were then - witness Jeff Kichaven's recent Daily Journal article excoriating the maintenance of this free service once again, this time on behalf of women and minorities.

Here's the intro to Jeff's article:

August 13, 2010 DIVERSITY IN MEDIATION:HERE'S HOW By Jeff Kichaven

There's a problem with mediation. The profession is almost lily-white, and about as male as the Green Bay Packers. In our age of diversity, this has to change. Here's how it won't, and also how it can.

Most importantly, it won't change by itself. In mediation, as in other professions, women and minorities are concentrated at the entry and junior levels. In these economic times, it's harder for these newer mediators to break in. The market is shrinking, not growing. Many of the law firms that hire mediators have shrunk. Others have closed. We are not in an economy where a rising tide of demand can lift all mediators' boats.

Worse, these newer mediators are increasingly being asked to work for free. Court-annexed mediation programs - in which newer mediators work for free, or for below-market rates in order to develop their reputations - are growing. For example, on May 3, 2010, the Central District of California announced: "The ADR 'Pilot Program' is no more. We have made the long overdue change of deleting the 'pilot' designation. You will notice that the website and all forms now simply reference the 'ADR Program.'...any civil case assigned to any judge may be referred to the program, either at the discretion of the assigned judge or at the request of the parties, pursuant to Local Rule 16-15.

My Panel Service

As I said, I was grateful for the opportunities the pro bono panel offered me and for several years worked with the Court (and around it) as well as with the organized bar to find a solution with which everyone could be satisfied (the golden fleece of the mediation profession, after all, solutions by which my needs and your needs can be satisfied simultaneously).  But the problem had reached the intractable, autistic hostility stage by the time I'd come on the scene and only band-aid solutions were entertained with any degree of seriousness by the Court and the organized bar.

Who wants to give up a free service?

After a couple of years of panel service, I quit because I found myself becoming, well, bitter and irritable, that my services were taken for granted by attorneys and clients alike.  More importantly for the "build your business through the pro bono panel" crowd, lawyers who use the pro bono panel don't tend to hire mediators.  They tend to use the pro bono panel.  And their expectation of the caliber of mediators in Los Angeles is predictably low, the entire system having reached the self-fulfilling prophecy stage - the pro bono panel is filled with mediators who do not know their trade well; the LASC "customers" conclude that mediation is not worth the paper it's written on; and, their use of the pro bono panel confirms their existing low opinion of the profession, which supports their unwillingness to pay mediators for services they believe to be worth . . . . well . . . . nothing.

In the meantime, I built a relatively healthy commercial mediation practice, which has suffered, along with all the professions, the effects of the recession.  So I returned to the pro bono panel because I needed the eggs.  I, like many mediators, love my trade.  And I, like all trial lawyers, can't retain my great chops without practice.  So here I am, once again serving the L.A. Superior Court and providing my services to local (and out of state) attorneys and their clients free.

The Canary in the Mineshaft

The Canary in the Mineshaft - Everyone has heard this phrase but not everyone knows its origins.  Miners used to actually bring a canary into the mineshaft with them.  The canary, a delicate creature, would perish from toxic fumes before the miners had a hint that they were in danger.  The miners didn't look at the canary's dead carcass and mutter beneath their breath about how weak the canary was - "damn canary; couldn't take it; weak sister; let's muster on guys."

No, the miners got the hell out of the mineshaft.

My Mineshaft Moment

So I'm pretty busy now.  I write two columns for Forbes.com - well, I blog for one (On the Docket) and write for another, the Forbes Woman, She Negotiates Column.  And I have a new business with a new business partner, Lisa Gates, teaching women how to negotiate.  I have a thriving consulting practice; am being hired to keynote conferences (rather than simply speaking to promote my mediation practice); and, have a book ready for publication (September I'm told) called A is for Asshole, the Grownups' ABC's of Conflict Resolution, which I actually believe will make me a little change.  I'm also the new Chair of the first ADR Committee the Women Lawyers of Los Angeles has ever had; will also be the new chair of the Federal Bar Association's ADR Section in the fall of this year; and, have, for several years, sat by appointment on the State Bar's Standing Committee for Alternative Dispute Resolution.

I'm not bragging.  I'm just saying - in a down economy when your mediation and arbitration practice isn't filling your plate full-time, you enter what former New Yorker editor Tina Brown calls the "gig economy."   And I'm very very busy even though my busy-ness does not always mean that I am making money.  My pro bono activities are now mostly confined to representing the interests of my fellow ADR practitioners and spreading the holy grail of interest-based collaborative negotiation, particularly for women, who I encourage to stop undervaluing their services.

This is going to explain why I finally voiced my irritation at well-heeled attorneys (my market for goodness sakes) to whom I was assigned by the pro bono panel to help them settle a $10+ million complex multi-party anti-trust dispute (the details of which will be altered in their superficial detail to protect mediation confidentiality).  None of these attorneys, by the way, knew that the pro bono panel is filled not only with attorneys, but also with non-attorneys who were highly unlikely to grasp the complex and sophisticated legal and factual issues in the case they asked asked a pro bono mediator to handle. This, I believe, should be a sign to the Superior Court that their attempts to educate the Bar about the panel need improvement.

If you've gotten this far, you'll likely be happy to wait for the conclusion tomorrow.

 

Virtual Property, Virtual Litigation and Real Resolution

I continue to bark at the moon.

Here's a piece I missed in April on real litigation filed over virtual property in Second Life.

Architect David Denton spends much of his time on a lush tropical island, where he experiments with cutting-edge building designs and creates spaces for artists to showcase their work.

Never mind that the island only exists in the virtual-reality world of Second Life, a popular online venue where people interact via digital avatars. Denton, 62, said he purchased the island for about $700 — real money, not virtual cash — from its former owner, and considers it his property.

Here's the thought this article triggers.  If 90% of all litigation involving people (I'll skip corporate litigation and litigation brought to vindicate rights such as that declaring Prop 8 unconstitutional) will end with a retired Judge telling the people that litigation is too expensive and a jury trial too uncertain for them to bear, why don't we just litigate virtually (with Linden dollars!) giving the parties the experience of litigation that will eventually drive them to settlement?

I'm sure some smart programmer can come up with an algorithm for most personal disputes, including both factual templates and the application of simple legal principles.  A "ticker" could keep track of the dollars your virtual attorney is billing on your law suit's screen everyday.  Continuances, discovery motions, pre-trial proceedings and depositions could all be simulated.

Then the parties return from the virtual life of Second Life Litigation and sit down in the old fashioned way to negotiate a resolution to their dispute or, if necessary, hire a village elder trained in conflict resolution, sometimes called a mediator, to help them do so.

Kagan: the Business Angle

Let the Kagan Games Begin: Whitepapers from SCOTUS Blog

(pictured:  the bread and circuses part)

Thanks to the SCOTUS Blog for the following resources on the upcoming Kagan hearings.  Follow SCOTUS Blog all week for commentary. 

Why should negotiators be interested in the composition of the Supreme Court?  Because the freedom to negotiate requires a strong rule of law culture.  And because everything we negotiate assumes the enforcement of certain agreements and non-enforcement of others, of particular interest to negotiators and ADR practitioners - arbitration agreements

SCOTUS whitepapers below:

Diversity Hiring

Abortion

Diversity on the Court

Gays in the Military

Corporate Rights (Citizen's United)

Conservatives

Executive Power

Kagan's Qualifications to Serve

 

 

 

 

Should We Be Creating a New Anti-Bullying Cause of Action

Check out my first blog post on the Forbes.com legal blog, On the Docket, New York Anti-Bullying Law a Big Bad Idea.

I know, opposing a law that seeks to prevent workplace bullying is like criticizing mom and apple pie.  Still.  More workplace litigation???  And why isn't the existing cause of action for the intentional infliction of emotional distress a perfectly good alternative for anyone who's truly "severely" damaged by "outrageous" conduct that goes beyond the bounds of human civility?

One of the great benefits of posting on this topic over at Forbes.com is the number of comments it generates.  Not because it insures "hits" but because it engages a far larger community in a constructive multilogue on an issue of genuine and important public interest.  Here's an excerpt:

According to a post in the Wall Street Journal Law Blog yesterday --  For Businesses, Bully Lawsuits May Pose New Threat -- New York's state Senate has passed a surprisingly bipartisan workplace anti-bullying law.

According to the Journal, the law would "allow workers who've been physically, psychologically or economically abused while on the job to file charges against their employers in civil court."

Economically abused????? The mind boggles.

The bill defines "bullying" broadly as  the "repeated use of derogatory remarks, insults and epithets" that the (mythical and chronically overly sensitive) "reasonable person" would "find threatening, intimidating or humiliating."

Let's give this proposal a second thought, particularly in the context of legal practice.  We lawyers do endeavor to "keep calm and carry on."  We have been known, however, to push ourselves and to be pushed past our tempers' limits.  We're human.  We're under a lot of pressure.  And we're fallible.

Read more here.

Plaintiff and Defense Malpractice Counsel are Playing a Different Game than Their Clients

Insight from the academics at Concurring Opinions' post on PERCEPTIONS IN LITIGATION AND MEDIATION: LAWYERS, DEFENDANTS, PLAINTIFFS AND GENDERED PARTIES (Cambridge University Press, New York, 2009. Post by  Tamara Relis. Image from Legal Blog Watch.

[P]laintiffs’ articulations of their litigation objectives rarely correlated with legal actors’ perceptions.

In fact, a regular and conspicuous occurrence was the failure to mention financial compensation as an objective at all unless probed (occurring in 65% of interviews).

Instead, what plaintiffs recurrently repeatedly was a lexicon of non-fiscal, extra-legal objectives for litigation. The issue of ‘principle’ was prominent for plaintiffs as revealed in the various objectives they passionately spoke about. ‘It’s not about the money’ was a recurrent theme throughout. Many of the comments concerned dignity and respect after the injury, inability to be heard, refusal to listen, dismissal and victim blaming.

Moreover, plaintiffs’ extra-legal objectives did not appear to be affected by the passage of time, as there were no marked disparities in the way plaintiffs spoke of why they sued and what they wanted from the civil justice system as between plaintiffs who had commenced litigation three to four months earlier (interviewed subsequent to court-mandatory mediations) and claimants who had been litigating for several years (interviewed after voluntary mediations of cases already on trial lists).

Here are the results from the question:  what are your aims in mediation?

The disparity in mediation aims of plaintiffs and plaintiff lawyers revealed important differences in what each planned for mediation in terms of how to resolve the same case.  Other than wanting settlement, the mediation objectives of plaintiffs and plaintiffs’ lawyers were diverse in all categories. For instance, though some plaintiff lawyers noted their clients wanted defendants to admit fault (37%), regardless of feasibility not a single one sought this at mediation. In comparison, virtually all plaintiffs (94%) sought fault admissions at mediation. Similarly, plaintiff lawyers never mentioned wanting to hear defendants’ explanations of the disputed incidents. Again this was something that most plaintiffs desired (71%). Finally, as compared with the bulk of claimants (88%) who sought apologies at mediation, only a minority (32%) of plaintiff lawyers did (though almost half remarked that apologies were important for their clients).

For more charts, data and analysis, see the incredibly useful post over at Concurring Opinions here.

 

Kagan and the Magic Number Three

More important than her religious background (Jewish) her Ivy League Credentials (Harvard) her progressive, liberal or conservative Democrat political leanings, is the prospect that Kagan's addition to the Supreme Court will result in the magic number of three women on the United States Supreme Court. 

Why is three the magic number?

Recent studies have shown that it takes three women corporate board members to avoid the deliterious effects of group think on corporate decision making - my own supposition on the question "why three" being that one or two women easily risk falling into male group-think.  This isn't male bashing, by the way. I assume three men on an otherwise all woman's board would have a similar performance enhancing effect.  

Continue Reading...

Mothers Day Issue of Blawg Review #263 is Up and Running at the She Negotiates Blog

We’re celebrating Mothers Day by posting Blawg Review #263 at the She Negotiates Blog for one obvious and some not so obvious reasons.  The obvious reason is the word “She.”  The not-so-obvious reasons are:  (1) Mother’s Day was a peace and reconciliation movement before it was a holiday; and, (2) peace exists only when we have the political will to seek and the negotiation tools achieve the resolution of conflict.

In addition to the main post, we've also posted Blawg Review #263 on our She Networks, She Succeeds, She Transforms and She Resolves pages (up at the top of the blog).

Negotiating Women Do It Without Lawyers

Oprah's settlement of the defamation action on the eve of trial reported here; the press release says:

"The two parties met woman to woman without their lawyers and are happy that they could resolve this dispute peacefully to their mutual satisfaction. Ms. Winfrey testified in her deposition that she did not intend the implications placed on her words by the plaintiff. Ms. Mzamane testified in her deposition that she has no evidence that Ms. Winfrey knowingly made a false statement about her or entertained serious doubt about the truth of what she said. We are pleased both parties have reached a conclusion."

Gee, do you think they could have settled it like that before all the legal folderol? Having spent 25 years of my life doing the legal folderol, I believe so.  (not to diminish the importance of a system that enforces the Rule of Law - just saying for an action like this one . . . . "girl talk" much more likely to resolve the matter).