About Us

Victoria Pynchon

I mediate and arbitrate complex commercial disputes, the former with ADR Services, Inc. in Century City and the latter with...

She Mediates

ADR Services, Inc.

She Negotiates

She Negotiates

The 33 cent wage and income gap is unacceptable and unnecessary. So is the cliché glass ceiling. Bottom line, our...

The Congressional Super Committee Should Be 50% Women

 

Why should the Congressional Super Committee be 50% women? Let me count the ways.

  1. women are 50% of the electorate (talk about taxation, cuts or spending without representation)
  2. it’s not “affirmative action” to include half the population in the country’s decision making process
  3. it only takes three women on any Board of Directors to significantly and immediately favorably impact the bottom line (no, we’re not better, we just destroy group-think)
  4. it’s God’s plan – one man, one woman, right anti-gay activists?
  5. more women, fewer testosterone-fueled ultimatums (I didn’t say none, I just said fewer)

To make your voice heard, click here. Read Deloitte’s The Gender Dividend to learn more about the need for women at the table. While you're at it, read Leslie Bradshaw's recent ForbesWoman post Why Women Having a Seat at the Table is Not Enough.

After the jump is the Women’s Media Center press release that gave rise to this post.

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Change Women Lawyers' Working World Today!

I'd like to take a little bit of your time to talk to you about sponsoring the Annual South Carolina Women Lawyers Conference scheduled for October 21, 2011

Why South Carolina? 

Because for the past 19 years the same group of women has been hosting an "I Believe Anita Hill Party." 

This year is the 20th anniversary of the Clarence Thomas-Anita Hill hearings which legitimized women's complaints of sexual harassment in the workplace. This is a particularly timely year in women's professional history to revisit the Hill-Thomas hearings in light of the DSK, Schwarzgenegger and Weiner scandals. 

Professor Hill will be the keynote speaker at the South Carolina Women Lawyers' Leadership Summit the day after the Anita Hill "party." Professor Hill will kick off the morning of the Summit on October 21 with the keynote speech.

That same afternoon, I will be leading a panel discussing the intersection of sexual harassment and implicit gender bias with Gloria Steinem (founder of Ms. Magazine and the Martin Luther King, Jr. of the second wave women's movement); Gloria Feldt, feminist activist and author of No Excuses, Nine Ways Women Can Change the Way We Think About Power; Shelby Knox, "star" of the Sundance documentary "The Education of Shelby Knox," now working for change.org, and, Jamia Wilson, Vice-President of Programs at the Women's Media Center in New York City, which trains and promotes women in media, an organization co-founded by Steinem and Jane Fonda.

This panel of two of the most noted leaders of the Second Wave Women's Movement and two Gen-Y feminist activists will talk about solutions to a problem to which no one yet has an answer.

My small start-up company, She Negotiates Consulting and Training, is working to promote women to positions of leadership through their own efforts within a supportive community of women in business and the professions.

She Negotiates is a Diamond Patron Sponsor of the South Carolina Women Lawyers' Conference and we invite you to sponsor this historic event too.

As a former attorney (and current mediator and AAA arbitrator) I am all too familiar with BigLaw's failure to retain and promote their women. We at She Negotiates believe that only by encouraging women to support other women will we finally close the wage, income and leadership gap that seems so intractable. 

The next firm to become a Diamond Sponsor can introduce the Feldt-Steinem, et al. panel and receive four tickets to the event. Here's the Sponsor Form. Please donate today. No donation is too small!

Why the Federal Budget Negotiations Matter to Women

As Bill Maher so hilariously explained, the three primary servings on America’s debt plate are social security, medicare/medicaid and defense. All other government expenses are just garnish – a sprig of parsley, a caper or two, those tiny corncobs you avoid at networking events and a bit of radish.

Assuming (without admitting) that we need to expend $680 billion annually on military hardware and personnel to defend ourselves against invaders from foreign shores, the only meaningful reductions in spending will have to come from delayed or diminished social security and medicare/medicaid benefits.

We’re not talking about funding for the arts (parsley); Planned Parenthood (capers); or, education (tiny corncobs). We’re talking about monies devoted to the most needy among us. And most of the most needy among us are women.

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It's Not Only Women Who Must Fight Negotiation Gender Bias

I have a confession to make. Men who are highly empathic, soft-spoken, and extremely agreeable make me nervous. I was given reason for this self-reflection today on reading the most recent bargaining post at Harvard’s Program on Negotiation blog.

According to the brainiacs who study these things, women who are able to read the emotional state of others and satisfy their behavioral expectations are more effective team leaders and better negotiators than either their empathy-deficient female or empathy-enabled male colleagues.

As the Harvard post notes, studies by B-School professors Francis Flynn and Daniel Ames, have demonstrated that women who were best able to read their work team’s emotions and alter their own behavior to please them, were rated as being more persuasive, better leaders and more efficient conflict resolvers than their stiff-necked peers.

In a second study, Flynn and Ames found that female people-pleasers not only “outperformed women who didn’t see themselves as especially adaptive” to other’s expectations, but also outperformed people-pleasing men.

Continue reading here.

How Inclusivity Can Save the AmLaw 100

 

Let’s start with a statement about which there can be no controversy. The healthiest law firm is one that uses its human resources most efficiently.

By now, anyone following women in business has read or heard about the 2007 Catalyst Report, The Bottom Line: Corporate Performance and Women’s Representation on Boards, demonstrating that the prime markers of business success – return on equity, return on sales, and return on invested capital — show marked improvement in Fortune 500 companies when there are at least three women on the Board of Directors.

This phenomenon does not occur because women are better managers. Improved corporate performance occurs as a result of diversity alone. As Harvard Business School professors Lakshmi Ramarajan and David Thomas explained in their 2010 working paper A Positive Approach to Studying Diversity in Organizations, the notion that minority board members bring unique information to the table that leads to improved performance, though beneficial, does not account for better results.

Rather, “mere membership in a diverse group is sufficient to motivate enhanced information sharing and processing and thereby improve group performance.”

Diversity Immediately Hits the Bottom Line.

You’d think that law firm managing partners and its business leadership would leap on this information and transform their diversity initiatives from the tepid initiatives they remain, with little funding beyond the maintenance of a web page - see how committed to diversity we are! - and the occasional public exhortation to hire, promote and retain women and minorities.

Yes, I’m talking to you AmLaw 100! with your miserable record in promoting and retaining women and minorities. We know that in your heart of hearts you’ve all but given up that which you’ve never sufficiently funded. But I’m being negative again . . .

Read on at ForbesWoman here.

 

How Women Can Save the American Economy Part II

It’s been two years now since Claire Shipman and Katty Kay gave us the key to saving the American economy with their book womenomics. As The Daily Beast wrote at the time,

Companies are finding that women’s management styles are not only different, but good for business. It’s now pretty clear that Mars and Venus have muscled their way into the boardroom, too. When it comes to business styles, women are more open and inclusive than men. We tend to encourage broader participation in meetings and like to foster consensus. We nurture subordinates more effectively and prefer conciliation over confrontation, empathy over ego. We are also more cautious, more risk averse. We take a longer term view of decision making than men.

I don’t want to get all gender wars about this. Listen, whether you spell the name of the creator as Natural Selection or God, the order of things is half women and half men. Who are we to disagree? If women are seeking consensus, perhaps men are asserting power. If women are nurturing subordinates, maybe men are firing people who cannot be encouraged to perform.

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How Women Can Save the American Economy

Economic recovery depends upon the entrepreneurial class. We’re the ones who are the prime movers of new job creation. That’s what Lesa Mitchell tells us this morning in her post Women Entrepreneurs Are Trapped Within Glass Walls“The new firms on their way to becoming big,” she writes, “create the lion’s share of new jobs, and become the anchors for new industries.” The new Google, Apple, and Microsoft. That’s where new jobs are made. We women, who are vastly over-represented in public employment and therefore lagging behind the guys in recovery from joblessness (Women Trail Men in New Job Gains) are not playing the role our country needs us to play to get people back to work. Frankly, we’d really rather be rearranging our sock drawers. Read on at the Forbes Woman She Negotiates Blog.

Join the ABA Young Lawyers Division for the Art of the Ask

 

From Mastering the Art of the Ask:Key Tips to Realizing Your Professional Value presented by the Women in the Profession Committee of the ABA Young Lawyers Division.

Despite the strides women have made in law, female attorneys continue to face challenges and struggle to advance in their careers on the way to the top. Studies have shown young female attorneys are typically hesitant to ask for 1) professional opportunities, 2) compensation advancement, and 3) business from potential clients. These failures have contributed to the stalling female advancement in the legal industry, as shown by the continual low percentages of female partners in firms, compensation disparities, and struggling female retention within the legal industry.

Instead of waiting for institutional changes, many young female attorneys are taking matters into their own hands. They are arming themselves with information, advice, mentors, and skills to help them take initiative and advance their careers. This Program will offer valuable advice and discuss the following:

Professional Opportunities

1. Getting placed on high profile/top cases

2. Requesting challenging and high reward assignments

3. Taking credit/recognition of work

4. How to take on leadership roles

Compensation Negotiation

1. Determining what you are worth (Self-Valuation)

2. Preparation for Reviews/Compensation Discussions

3. Negotiation Approach

4. Offering counter-offer/proposals

Business Development/Networking

1. Approaching potential clients at networking events

2. Maximizing referrals as a potential source of business

3. Developing relationships

4. Making the ask of a potential client/Closing the deal

 

FACULTY

Moderator:

Kim R. Jessum, Esq., Of Counsel, Stradley Ronon Stevens & Young, LLP

Panelists:

Lauren Rikleen, Esq., Founder, Rikleen Institute for Strategic Leadership; Executive-in-Residence, Boston College Center for Work and Family

Victoria Pynchon, Esq., Founder, She Negotiates Negotiation Training and Consulting; Mediator, Author, Blogger, Forbes.com

Dorian Denberg, Esq., General Counsel, AT&T; President, National Association of Women Lawyers (NAWL)

 

Complimentary Live Teleconference for the FIRST 100 ABA YLD Members

Complimentary Program Download Available to all ABA Members

May 17, 2011 9 am PT / 10 am MT / 11 am CT / 12 pm ET

Duration: 60 minutes

REGISTER HERE!!

 

 

 

Duke v. Wal-Mart at Forbes Woman: Implicit Gender Bias and Social Science Evidence

For Supreme Court watchers, here's my article on Duke v. Wal-Mart over at the She Negotiates ForbesWoman blog, Wal-Mart Discrimination Case Grapples with Implicit Biases against Women.

As the New York Times‘ Adam Liptak reported today, the Supreme Court will decide on Tuesday whether 1.5 million women will be permitted to proceed with their gender discrimination class action against Wal-Mart.

The high court is being asked to decide what role it believes social science research should play in determining whether implicit bias is responsible for women’s underpay and under-representation in Wal-Mart’s management ranks. At the center of the Supreme Court case is the testimony of Sociology Professor William T. Bielby, at University of Illinois at Chicago.

Briefs and articles for the serious student of Constitutional Law below.

Ninth Circuit Opinion in Dukes v. Wal-Mart

Opening Brief

Opposition Brief

Reply Brief

Thanks to Rex Stevens for passing these links along to me.

The Week at ForbesWoman

Negotiating for Something You Think You Can’t Get? Show Up in Drag posted by LISA GATES

Jane, like her male counterparts, has a big truck with her company logo plastered on the doors, lots of specialized tools and ladders, a crew of talented helpers, 20 years in the business and several pairs of Carhartt jeans and Timberland boots (NYSE:TBL).

When she shows up to meet potential clients, she dresses like a woman and makes sure there’s no dirt under her fingernails. It’s a “presentation” thing she says. According to Jane, if she clomps into prospective clients’ gardens wearing muck boots, it’s as much of a turn-off to her prospective clients as it is being gay.

Double binds and deep and abiding biases cause many women to make extreme choices.

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What is the SAT’s ‘Jersey Shore’ Essay Question Really Asking? posted by KATIE PHILLIPS

Last Saturday, the College Board served up a mega-curveball for high school students across America: it asked them to write an essay about reality television. The question, one out of three possible essay topics distributed at random, described reality television as programs “which feature real people engaged in real activities rather than professional actors performing scripted scenes” and then asked whether “people benefit from forms of entertainment that show so-called reality, or are such forms of entertainment harmful?”

Definitely not what kids who have spent countless hours brushing up on their Shakespeare, Chaucer, and Dickens had expected.

These are the kids that are too busy studying, playing soccer, or taking piano lessons in the hopes of receiving an acceptance letter to a great college — they don’t have the time to watch or interest in the comings-and-goings of Jersey Shore’s Snooki and The Situation. These are, not surprisingly, the same kids who are complaining of the question’s ‘unfairness’ – many of whom have lamented on online forums such as College Confidential that they don’t watch any television, let alone reality shows.

The College Board, in response, has defended its prompt; saying that it was an attempt to “engage students”, and that “everything a student needs to write a successful essay is included in the prompt itself.” Meaning, they’re not grading students on how well they can opine about the Kardashians, but rather how well they can structure an essay.

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Money, Power, and Self-Determination Make Women Unhappy posted by VICTORIA PYNCHON

That’s what author Suzanne Venker’s saying in her new book The Flipside of Feminism.

Forty years have passed since the so-called women’s movement claimed to liberate women from preconceived notions of what it means to be female – and the results are in. The latest statistics from the National Bureau of Economic Research show that “as women have gained more freedom, more education, and more power, they have become less happy.”

Over at Washington Whispers, Paul Bedard has pulled from Venker’s book, Five Ways That Feminism Has Ruined America

It hurt marriage. Women want to wait so that they can keep their identities longer and men are finding easy sex, taking away a big reason for marriage.

Emasculates men. It’s better to be a wuss than speak up or mouth off and face charges of harassment or chauvinism.

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The Internet, Freedom of Speech and the Anti-Gay App posted by VICTORIA PYNCHON

Pressure is mounting on Apple (NASDAQ:AAPL) to rid its store of an Anti-Gay App. Over at the Huffington Post, Wayne Bessen writes that Exodus International, the largest Christian organization offering a “cure” for homosexuality, is bragging that Apple gave it a 4+ rating, signifying the absence of “offensive content.”

I downloaded the Exodus App today to see whether it contained something akin to hate speech which has been variously defined as any communication which disparages a person or a group on the basis of some characteristic such as race or sexual orientation; or attacks or disparages a person or group of people based on their social or ethnic group.

At the risk of putting myself at the center of a firestorm of disapproval, I have to say that what I viewed and read on the Exodus app was not hate speech but simply the expression of religious beliefs with which I, and many other people, disagree.

Exodus International appears to be a non-denominational religious organization that believes homosexuality is a sin. It also promotes the idea that this sin can be relieved by establishing a spiritual relationship with Jesus.

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When You're Ready to Seriously Negotiate that 10-Year Case, Read 50 Blog Posts that Will Make You a Better Negotiator

Over at B-School today, you'll find a collection of blog posts that will give you an entire semester's worth of negotiation knowledge, training and (if you practice) experience. Don't miss it. Excerpt below and link here.

Learning to be a great negotiator is a skill that will serve you in a variety of situations. Whether you're buying a car, setting a salary, or in an international business deal, negotiation skills are essential to getting what you want. These blog posts share tips, strategies, and more for becoming a better negotiator.

Ladies and gentlemen, start your settlement engines. Your clients will repay you with more work than you can handle!

Think: Book of Business: Attend: NAWMBA'S Emerging Women Executives Summit this May

This is an event not to be missed. The National Association of Women MBA's 2011 Summit for Emerging Executives - Helping Businesswomen Navigate the Climb.

Women lawyers - this is a great networking opportunity.

Meet your future in Orlando.

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Earthquakes, Demonization, Disparities in Speaker Fees, Women Billionaires, Spider-Man's Director Exits Stage Left and Negotiate the Car of Your Dreams

The week at our ForbesWoman She Negotiates blog.

From The Japanese Quake, Pearl Harbor, Karmic Payback and Cognitive Biases.

Pearl Harbor is unfortunately a trending Twitter topic because millions of little microphones have been given to people unable to think things through.

People who say the Japanese “deserve” it, like those who believe that AIDS is God’s punishment for immorality, are suffering from a cognitive bias called Fundamental Attribution Error. Here at She Negotiates, we’re deeply concerned with cognitive biases because they cause otherwise kind and rational people to believe that their neighbors are mean-spririted, ill-willed or downright evil.

And that prevents us from being compassionate, helping out in times of crisis or negotiating the resolution of disputes.

Instead of becoming mired in the debate between the  Japan-deserved-it tweeters and those who call the tweeters stupid jerks, let’s use the trending Pearl Harbor-Japanese earthquake topic as a teaching moment.

From Excuse Me for Having to be Rescued: Negotiating Order in Japan.

Today, the newspaper of record for Los Angeles, its own readership jumpy and restless, tells us that the Japanese are maintaining order by exhibiting behavior (“impeccable manners”) that most Westerners would consider overly deferential and needlessly self-sacrificing.

From Please Don't Buy Me Retail - Negotiating with Professionals

The Women Don't Ask author quoted her keynote fee as $10,000, which is an eminently fair price. A man of similar provenance would have asked for at least twenty grand. If you’re skeptical about that, check out the fees at BigSpeak which lists a couple of male Harvard Business Professors at $40,000 + (Clayton M. Christensen) and $20,001 to $40,000 (John A. Davis) while quoting a couple of women at the top of the corporate ladder at $7,500 to $10,000 (former Accenture managing partner and author Susan Bulter) and $10,001 to $20,000 (Kate White, Editor-in-Chief of Cosmopolitan and New York Times Best-Selling Author).

From  Julie Taymor's Departure from Spider-Man Should Surprise No One

On reflection, this sui generis extravaganza likely required a division of duties and multiplication of talent from the beginning. If Spider-Man’sticket sales cool in response to its present deficiencies, Charlie Sheen, on temporary hiatus from reality, should still be available to make this multi-vehicle pile-up of a Broadway musical into a hot ticket again.

From The World's Women Billionaires 

It's not that we believe that economic power concentrated in any gender will necessarily be better, it's that the natural order of things – women and men together in roughly equal numbers powering life on the planet – will necessarily be better. If it’s not God’s plan, it is surely the plan of nature which got us to where we now sit – ascendent above the planet’s other animals – the result of opposable thumbs and bio-diversity.

From Negotiating with Nissan: Pay What You Want for the Car of Your Dreams

If negotiation is a conversation leading to agreement, that conversation requires two people. Meaning that you (yeah, you!) with your dead Toyota actually have a voice and something to say to Mr. Pointy-Shoes at the car dealership. >Before laughing at or trembling before that guy, enter his point of view for a moment. How is he going to try to work with you as a customer? He wants to maximize the dealership's profit because he makes a living by skimming a small part of that profit off of the deal as a commission. You need something from him, but he also needs something from you. You’ve got the money, which is always a good negotiation position to be in. Remember the “golden rule?” He who has the gold makes the rules.

Are We Our Sisters' Keepers? Why are Women Lawyers Not Speaking Up?

Last week at ForbesWoman -- full post here. Excerpt below.

[Last week] I learned that Women Lawyers, Law Students Aren’t Speaking Up in several places including The Lawyerist in its post Women Lawyers: Silence Isn’t Always Golden by Staci Zaretsky.

WTF??????????

The most competitive and ambitious women in the land are stifling themselves?

Looks like it.

  • women law students are less likely than their male classmates to participate in classroom discussions
  • women law students are less likely to seek advice from their professors
  • women law students are more likely to be motivated by fear (that’s ok, of course, so long as you do what the river guides tell you to do – paddle through your fear!)

Still, we graduate from law school and often do so with high honors or we wouldn’t represent such a large proportion of the new associate ranks in the best firms in the land. All first year associates are frightened. They don’t know a thing, really. Certainly not how to practice law.

It Takes Courage!

It’s a very adult task to speak up for a major American corporation likeFord Motor Company (NYSE:F) in court; to make an objection to the question asked by the deep-voiced man of advanced years sitting across the conference table from you harassing your client in a deposition. It takes courage to tell a jury of twelve strangers that your client was innocent even though five by-standers identified him as the guy who robbed the Circle K (CLKSF:OTCUS).

So we “woman up” when we get that first job and speak up, right?

According to a recent study, apparently not.

We argue only 15% of all cases heard by the Supreme Court. One of those 15% tells Stephanie Rabiner that “women don’t like verbal jousting” and are “horrified” by the controversy it might cause to take a case to the highest court in the land.

Really? Really??

There’s Work to Be Done

O.K. You don’t care that much about money. And you’d really rather have a balanced lifestyle, which you’re hoping will allow you to just go to work, put in your hours, come home and tend to the children who, you hope, you’ll be able to comfortably accommodate into your work-life. You ski. You travel to exotic places. You want to buy a home – an acquisition thatChris Buckley says gives you the right to use the Yuppie Nuremberg Defense - I have a mortgage to pay.

That life you’re imagining rests on the shoulders of the women who broke this path for you. But that’s ok. We didn’t want to create a generation of women who were grateful. We wanted to create a generation of women who would stick up for themselves and for their sisters.

As Gloria Steinem once said, “it’s ok if young women don’t remember whoI am. It’s only important that they remember who they are.”

But listen up ladies, women, sisters, fellow barristers and advocates. There’s work to be done in the world. You have  the education and the training necessary to make a difference at the highest levels of power. And if you choose not to use that power  . . . well . . . at least have the decency to feel just a little bit guilty about it.

Here’s What You Have the Power to Change according to Nicholas Kristof’s Half the Sky.

  • more than 107 million women are missing from the globe today
  • more girls have been killed in the last fifty years because of their gender than men were killed in all the wars of the 20th century
  • more girls are killed in this routine gendercide in any one decade than people were slaughtered in all the genocides of the twentieth century
  • every year another 2 million girls worldwide disappear because of gender discrimination
  • of the 600,000 to 800,000 people who are trafficked across international borders every year, 80% are women and girls, who are imprisoned , beaten and raped many times every day of the week to serve the world’s sex trade
  • the global sex trade is larger in absolute terms than the entire Atlantic slave trade was in the 18th and 19th centuries

Feel like speaking up in class yet?

How about that bill pending in an American state legislature that wouldmake the murder of a physician providing abortion services to your sisters, your daughters and your mothers justifiable homocide?

You’re a lawyer. Doesn’t that seem wrong to you?

No well-behaved woman ever made history. Nor did she end the international slave trade in little girls.

Ready to misbehave yet?

She Negotiates Viral Publicity in Long Beach

Before taking a look at this video, please check out the services of Edwin Duterte of The Viral Publicity who conducts the interview below and who appeared on CNNLive's 30-minute pitch segment (which you can also see below).

Edwin turned around two highly professional videos in less than a week after he conducted them. His company is in start-up mode and he's actively seeking both capital partners and clients. I highly recommend his work, and not just because he gave me two free videos. We'll be hiring his company to provide us with publicity before the month is over . . . we just have to negotiate the terms!

Without further ado, Edwin and She Negotiates.

 

She Negotiates on NPR with Jennifer Ludden

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Go to npr here.

She Negotiates Custom Training : make it better NOW!

sheNegotiatesCustomSmall.jpgSure we give our signature on-line course every few months (the next one expanded to six weeks and beginning on April 11). But what if you have a team or a group of friends or an association who would like us to tailor our negotiation class to your particular needs - your business, your profession, your occupation.

Wait no longer. We will customize our training for you! Just click on the image at the left to receive our Custom Training 2-sheet.

We promise, you'll be glad you did.

Where we've trained or appeared

In-house legal

Qwest Communications 

Warner Brothers 

AmLaw 100 law firms, including Mayer Brown, Katten Muchin, O'Melveny & Myers, Squire Sanders and more than a dozen more.

Law Schools:  USC and Pepperdine University

Business Schools: UCLA Anderson School of Management

Organizations:

Southern California Mediation Association

X2N Executive Healthcare Network

ABA Dispute Resolution Conferences

LACBA Solo and Small Firm Conference

Long Island Professional and Business Women's Organization

Federal Bar Association, SDNY Chapter

Pincus Professional Education

and a dozen more . . . 

Don't forget to follow us at Forbeswoman here!

 

The Week at ForbesWoman

We've had a busy week over at ForbesWoman in articles and blog posts covering:

The Davos World Economic Forum

The paucity of women at the Davos Economic Forum despite how rich the ones who attended are as described in this post by Forbes staff writer Louisa Kroll, The Richest Women at Davos.

Women's Davos Wardrobe Dilemmas covered by Moira Forbes as an unfortunate but still critical factor for the display of power necessary to be a player at the World Economic Forum.

A photo gallery of the executive conferences women CEOs love best.

The Continued Assault on the Glass Ceiling

Aman Singh's post on Why So Many Top Women Don't Make it to Executive Leadership.

Jenna Goudreau's Jobs Outlook:Careers Headed for the Trash Pile


Continue Reading

In Honor of the Kucinich Suit : Stan Freberg's Today the Pits, Tomorrow the Wrinkles

 

My ForbesWoman blog post on Rep. Kucinich's instantaneously infamous lawsuit Kucinich vs. The Olive Pit in a World of Injustice here.

Yes, You Should Ask for a Raise or Increase Your Rates This Year

See the series of articles on the topic over at ForbesWomanWhy Every Woman Should Ask for a Raise this Year; and, Why We Women Fail to Ask for Raises and What Happens When We Do, most of which is also applicable to men.  Excerpt from the first article below:

You deserve a raise this year because you are working harder, longer and faster than you were before the recession. And as msnbc reported in 2009, you are doing so for less, not more, money.

 That means you are not only doing your own job, you’re also doing the jobs your laid off colleagues were doing. You’ll be difficult to replace because of that. Not only because John and Mary’s jobs are not in your historic employment description, but because fewer people will want to take on the work you’re doing now for the salary you’re now being paid.

 Your employer may need to hire two people to replace you. He or she will also have to incur the expense of hiring one or more new employees.

 You are more valuable than you believe yourself to be. You therefore have more bargaining strength than you believe yourself to have.

How to ask for a raise over at She Negotiates tomorrow.

Negotiating Leadership with Gloria Feldt's No Excuses

Whether we’re working on the transformation of women’s lives in the workplace, the home, or on the national stage, an unbelievably powerful network of women is growing, most of it under the radar of today’s power structure. There are numerous ways into this network – through finance, law, leadership, science, entrepreneurism, politics and dozens of others.  And there’s no better place to start than by buying, reading, and applying the lessons of Gloria Feldt’s No Excuses.

For a short review of Feldt's book, click here for post at ForbesWoman.

Rx for Negotiation Anxiety over at ForbesWoman

Come on over to the ForbesWoman She Negotiates Blog to learn how to improve your negotiation performance by writing about it in advance. Excerpt below. Full article at the link.

In a recent effort to remedy the persistent problem of women performing poorly on math tests, researchers at the University of Chicago asked women to write about their test-anxiety or about their personal values. It didn’t matter whether the women wrote about their values or about their fears, having journaled in preparation for their math tests, their scores improved one full grade. See The Write Way to Reduce Test Anxiety at U.S. World and News Report.

[Researcher] Sian Beilock [said] that “[o]ne small snippet of writing can be enough to boost performance. Writing for eight or 10 minutes before the test put anxious students on a par with students who didn’t worry.”

Here’s the most important finding for women who continue to resist negotiating on their own behalves.

“Women who tended to believe that men were better than women at physics showed the greatest improvement” in test scores when they wrote about their values or fears in preparation for their examinations.

Journal your values and journal your fear

I’m particularly pleased to learn of this research because the She Negotiates training is conducted on an online journaling-learning platform. My business partner and I have long wondered why the women who take this course nearly always report a transformative result that impacts all areas of their lives.

“It’s because of the word journal,” I’ve said to my partner. “It allows women to go deep.”

We cannot simply give women negotiation strategies and tactics, expecting them to go out into the commercial world and use them.

We need to provide women with a community learning experience in which they’re able to connect their fear of negotiation to the culture in which that fear developed like the old consciousness raising sessions of the Second Wave Women’s Movement. We need not only negotiation skills, but the confidence and sense of entitlement to use them.

The Week at ForbesWoman's "She Negotiates" Blog

We kicked off the new year over at ForbesWoman this past Sunday with my short think-post on gay marriage and the razor's edge on which we women negotiate for ourselves - both of which I tied to our fear of losing the benefits and the restraining influences of traditional gender roles.  See Negotiating Sex and Gender here. There's also a bit of instructive back-and-forth in the comments on the question whether the income gap is a systemic problem or simply the result of women being . . . well . . . lazy bitches. Those who know me well can marvel at my admirable restraint.

On Monday, The Daily Asker, Roxana Popescu, penned the most popular She Negotiates post of the week - Six Things Every Woman Should Ask for in 2011. Roxana is a black-belt "asker," taking the opportunity to negotiate literally everything. She'll be adding six more categories of "asks" over at our ForbesWoman blog today so keep an eye peeled for it.

And though Roxana doesn't know it yet, we're planning on having her lead day-long bargaining expeditions in 2011 for those who don't notice the dozens of opportunities that present themselves to us every day for a little haggling. Stay tuned for that announcement over at our home She Negotiates site. For more information on Roxana's "asking" quest, see Day One:  Can I Ask for Something Every Day for a Year.

On Tuesday, She Negotiates rested so that Wednesday could bring you Forget Resolutions: Disrupt and Execute in 2011, by She Negotiates co-founder Lisa Gates. I'd just been telling a book publicist how I'd been dying the death of a thousand book promotion cuts. A couple of hundred here, a thousand there, went out to consultants in 2010 who simply threw me back on my own promotional resources with a little advice about working different or harder. That's what I hired you for! If you're suffering from a similar consultant-overload dis-ease, go no further than consulting with Lisa Gates where the focus is implement and execute. She changed my life. Let her change yours for the better in 2011.

Yesterday, our Gen-Y blogger Katie Phillips, recently graduated from the Tisch School of Arts at NYU, wrote in despair and celebration of entering the unknown in Negotiating Uncertainty: Gen-Y Women are Busy Being Born. Our boomer readers will see themselves in the same circumstances thirty or forty years ago, but this post is not for us. It's Gen-Y to Gen-Y and one of the finest pieces of writing you're likely to see anywhere on ForbesWoman. Really. Check it out.

With part 2 of Roxana's six tips for 2011 today, we'll close the week in asking, haggling, bargaining, negotiating, trading, and bartering for the first week of the new year. Please let us know which topics would be most useful to you for us to cover as we make 2011 not just the Year of Recovery, but the Year of Abundance! 

Happy Holidays from She Negotiates and the ABCs of Conflict

Fa la la la la la la la la . . . . 

 

Catch us over at ForbesWoman on the battle of the Gens and why peace and gratitude will bring prosperity to all in 2011.

 

With gratitude to all of our ForbesWoman She Negotiates Bloggers:  Lisa Gates, Katie Phillips, Roxana Popescu and our kindly editor Caroline Howard.

 

RudolphDrawing3.jpg

Fighting at the Thanksgiving Table? Let Conflict Be Your Zen Master!

From Z is for Zen Master in A is for Asshole, the Grownups' ABCs of Conflict Resolution.

Dr. Kenneth Cloke tells us that every conflict “occurs at the intersection, or crossroads, between problems we need to solve in order to grow and skills we do not yet possess. With each level of growth and development, we experience fresh conflicts and transcend old ones that we not only successfully resolve, but develop the skills to move beyond.”

Let’s take marriage, or long-term relationships of any kind. Whenever I complain about a conflict with my husband, my friend the Buddhist reminds me that my husband is my Zen master. Her reminder focuses my attention back on myself and what I have to learn from the dispute I’m having with my husband. The two of us are like the couple in Anne Tyler’s novel, The Accidental Tourist. We sometimes feel like rivals competing for the “better housekeeper” award. Should I win the prize for insight and understanding even though I am haphazard and mercurial in my habits? Or should the blue ribbon be awarded to my husband who is methodical and steady? When we first met, he loved my spontaneity and I his dependable nature. Now his steadiness irritates me and my disorganization angers him.

This intractable meta dispute – the dispute on which all others are based – evaporates when I realize it has something to teach me about my own character and presents a challenge against which that character could possibly develop. What if we solved the immediate problem? “If only you’d put your car keys in the same place every time,” my husband says for the umpteenth time, “you wouldn’t have to spend twenty minutes searching for them.” I could choose to shift the argument to my home court (“you are too controlling”) or take the lesson that a little advance planning might ease rather than burden my busy day.

Here’s the transformative part. When I change in a fundamental way, the people in my life inevitably change in relation to my change. Once my husband and I resolve the order-versus-chaos problem, he will have to find someone else to play the "I'm more orderly than you" game or give it up altogether. If his desire is truly to help me lead a more efficient and productive life rather than “trying to control me,” the two of us can move on to greater, more interesting challenges than this one on which we have been stuck for years. The same is true for relations between workers, members of extended families, red states and blue, and America against the rest of the world.

If we were finally able to resolve our differences over, say, the separation of church and state, we could free up our energy to address other pressing problems, like poverty and intolerance, the environment and health care, and full employment for anyone with the desire to work as a contributing member of the society. Conflict among human societies has caused incalculable loss and suffering. It is also the way in which people have finally stood up for human rights, self-governance, peaceful dispute resolution, independence, and tolerance of differences.   If we encounter conflict with courage and self-reflection, it can and will lead us, and those who surround us, to greater freedom and authenticity, to greater self-reliance, acceptance, accountability, forgiveness and, at long last, a far more peaceful world.

Negotiating the Times of Our Lives with "Our Family Wizard"

This is a commercial litigation, mediation, arbitration and negotiation blog.  My dad ~ proud graduate of the San Fernando Valley College of Law at age 42 ~ was a Beverly Hills family law attorney before he became a Superior Court Referee and then Commissioner in the Juvenile (Referee), family law, writs and receivers, law and motion and trial setting departments (Commissioner).  I avoided family law like the plague.  

Wayyyyyyyyyyyyyy too much emotion.

It remains disappointing to me when I get this question from 90% of the strangers I meet when I tell them I'm a lawyer ~>"oh, a family law attorney?"

Now that I've written a book about the emotional lives of disputants (A is for Asshole, the Grownups' ABCs of Conflict Resolution) it's finally time for me to embrace rather than to reject the assumption that I, a woman attorney, have, after all, a fair number of womanly concerns.*

My book is selling in those sectors in response to which I have raised crossed fingers in the universal sign of demon eradication most of my legal and ADR career ~ employment, family law and education (as a child raised in the 50's, the only reason I was ever meant to proceed to college was to become a teacher so I'd have "something to fall back on" in case my husband died).

And yet I have a sad though all too common story to tell. My parents divorced when I was nine.  My father high-tailed it out of town early one morning, packing his Samsonite and leaving without saying goodbye or telling anyone where he was going.

Child days, weeks and years pass far more slowly than adult ones do.  If this were a 1940's movie, I'd show calendar pages being ripped off a pad over a backdrop of changing seasons and passing years.  I have no way to calculate how much time actually passed before I once again saw dad's battered brown VW chug up 71st Street in our neat subdivision slung long and low against the row of eucalyptus trees that populated our otherwise barren neighborhood on the outskirts of San Diego.

My parents communicated rarely and never by phone.  Letters were dispatched once or twice a year, after which my mother packed bags for my sister and me and put us on the train from San Diego to Los Angeles where we spent two weeks each summer.  Occasionally, Dad would make a rare San Diego appearance (the town made him too sad to bear) for a half day of Christmas or ten minute Thanksgiving visit, sitting in his car in front of our house, my sister stiff and unyielding, myself filled with the desperate longing I would not feel again until I began dating in my teens.

All of which (finally!) brings us to "Our Family Wizard," a suite of services available to sundered families that, had it existed in the mid-1960's, likely would have altered the quality of my childhood and, inevitably, the somewhat excruciating difficulties of my early adulthood.

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"You Park Like an Asshole" ~ How Not to Commence Negotiations

book.jpgPriming Legal Negotiations is the winner of this week's Golden Asshole Award. /*  An autographed copy of A is for Asshole, the Grownups' ABCs of Conflict Resolution will be winging its way to author Carrie Sperling, Executive Director of the Arizona Justice Project today!  Excerpt below.  Full article at the link.  

Thanks to the Legal Writing Prof Blog for the head's up.

As I left for work one crisp, sunny April morning, I spotted a five-by-seven printed form on my car’s front windshield. The form’s message proclaimed, in large, bold letters, “youparklikeanasshole.” The form had a checklist of infractions like “two spots, one car,” “that’s a compact?” and “over the painted lines.”The bottom of the printed form said,

Parking is far too limited in our overcrowded streets and parking lots, and you happened to park like an asshole. Go to the above web site to see why someone else thought you parked like an asshole. Don’t be too offended, we all do it one time or another—it just so happens you got caught.

My next-door neighbor, who evidently put the note on my car, listed my infraction as “other” with a follow-up explanation written by hand: “You are parking too close to my garage. It’s hard for me to pull my truck in.” I studied the note for a few moments. I felt my heart start to pound and my whole body became uncomfortably warm. I wadded the note and tossed it. I was angry. When I arrived at work twenty minutes later, I was still angry. I told my co-workers about the note.

They all agreed with me; it was rude and inappropriate.

When I returned home that evening, I visited with neighbors who were not complaining about my parking. I showed them the note, now crumpled and dirty. They, too, became angry. One neighbor suggested exacting revenge on the note’s author by letting the air out of his tires. Another neighbor excitedly suggested something involving Crisco. Although I am a trained mediator, I became giddy about the prospect of getting even.

Perhaps it was a moment of self reflection that led me to question why I was even thinking of revenge. But that written demand evoked intense emotions in me and in my neighbors. We did not care about investigating appropriate responses or attempting to resolve the problem; we wanted to make my neighbor pay for his rude behavior. Instead of encouraging me to change my behavior in the way my neighbor requested, the note had an entirely different effect. The written demand prompted me to make my neighbor regret placing that note on my windshield.

This incident led me to question the legal demand letters lawyers write. I wondered if demand letters often evoke similar negative emotional reactions in their recipients. And, if so, do those emotions influence the recipients’ behaviors in ways that hinder settlement?

I'll be providing a template for a negotiation request letter later today.

And all kidding aside, this article should be required reading for every legal writing class in every law school in the country!

Cross-posted at The ABCs of Conflict Resolution Blog.

__________________

*/  The Golden Asshole Award is given once a month to the individual making the greatest contribution to reducing assholishness in the profession.

Extreme Negotiations at HBR

Check out Extreme Negotiations at Harvard Business Review this month (kicker:  What U.S. soldiers in Afghanistan have learned about the art of managing high-risk, high-stakes situations).

I have to tell you that I believe every one of our She Negotiates graduates understands and knows how to use the bullet point takeaways from Extreme Negotiations below.  Let me also say it's not enough to read about these techniques ~ you must practice practice practice practice.

Get the Big Picture

  • avoid assuming you have all the facts
  • avoid assuming the other side is biased but you're not
  • avoid assuming the other side's motivations and intentions are obvious and nefarious
  • instead, be curious ("help me understand"); humble ("what do I do wrong?") and open-minded ("is there another way to explain this?")

Uncover and Collaborate

  • avoid making open-ended offers ("what do you want")
  • avoid making unilateral offers ("I'd be willing to . . . "
  • avoid simply agreeing to or refusing the other side's demands
  • instead ask "why is that important to you?"
  • proposed solutions for critique ("here's a possibility - what might be wrong with it?")

Elicit Genuine Buy-in

  • avoid threats ("you'd better agree, or else . . . "
  • avoid arbitrariness ("I want it because I want it."
  • avoid close-mindedness ("under no circumstances will I agree to - or even consider - that proposal"
  • instead appeal to fairness ("what should we do?")
  • appeal to logic and legitimacy ("I think this makes sense because . . . ")
  • consider constituent perspectives ("how can each of us explain this agreement to colleagues?"

Build Trust

  • avoid trying to "buy" a good relationship
  • avoid offering concessions to repair actual or perceived breaches of trust
  • instead explore how a breakdown in trust may have occurred and how to remedy it
  • make concessions only if they are a legitimate way to compensate for losses owing to your nonperformance or broken commitments
  • treat counterparts with respect, and act in ways that will command theirs.

Focus on process

  • avoid acting without gauging how your actions will be perceived and what the response will be
  • ignoring the consequences of a given action for future as well as current negotiations
  • instead talk about the process ("we seem to be at an impasse; perhaps we should send some more time exploring our respective objectives and constraints."_
  • slow down the pace:  ("I'm not ready to agree, but I'd prefer not to walk away either.  I think this warrants further exploration.")
  • issue warnings without making threats:  ("unless you're willing to work with me toward a mutually acceptable outcome, I can't afford to spend more time negotiating")

I'll be blogging on each one of these steps in the negotiation process for the next two weeks so stay tuned.

Cross posted at She Negotiates and the ABCs of Conflict Resolution.

 

 

 

How to get a raise in 2011 (the bullet point outline with a special note for women)

  • UNCOUPLE YOUR PRESENT VALUE FROM WHAT YOU MADE LAST YEAR
    • your present compensation serves as a powerful anchor of your value to your employer's advantage
    • the following suggestions are a way of re-anchoring that value so that your starting point is greater than what you made this year
    •  recalibrate your value according to what you are worth in your employer's hands, i.e., what does your employer save or make based upon the work you do (this may require research on your part)
    • use that value in setting your desired compensation (also include the cost to your employer of replacing irreplaceable you)
  • ASK DIAGNOSTIC QUESTIONS
    • begin asking your employer and superiors diagnostic questions (questions designed to learn what your employer needs, desires and prefers and what your employer is most concerned about in regard to the continued profitability of his/her business)
      • "how's business" is a great open ended diagnostic question that does not assume the answer
      • more specific questions include "what does the company need to accomplish in the first quarter of 2011 to meet its financial goals?"; "what are the company's first quarter financial goals?" "what do you see as the primary obstacles to achieving those goals?" "what do you see as the primary drivers of success in reaching those goals" etc. etc.
      • don't ask these questions impromptu; write them down as a way of brainstorming the most powerful questions and those that would be easiest to ask

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Closing the Wage Gap by Negotiating for Ourselves

Gen Y Learns to Negotiate on the Streets of Naples

 

Click on the ForbesWoman link for the newest "She Negotiates" columnist, Roxana Popescu who here not only learns the lessons of street haggling, but who "outs" herself as the Daily Asker!

Nothing, and I mean nothing makes me happier than watching this new generation of women grow. Please drop by the Daily Asker and ForbesWoman to meet the brilliant and inspirational Roxana!

Smart Women Arbitrate at Katten Muchin on October 27

On October 27, WLALA’s new ADR Committee, Katten Muchin Rosenman LLP, and the American Arbitration Association will jointly host Smart Women Arbitrate (or do they?). The event will commence at 6:30 p.m., with cocktails and networking at Katten Muchin Rosenman LLP in Century City.  The panel discussion will take place between 7 and 8:30 p.m., followed by another half hour of networking.

We are incredibly excited to have a talented panel talking about the many ways in which the arbitral forum can be transformed to serve as many client interests as possible, including economies of time and money without sacrificing your own or your clients’ justice issues. The panel will also address diversity and inclusion in the ranks of arbitrators.
 
There are few events that bring together the wisdom, knowledge and experience that populates this panel, including Kathy Bryan, President and CEO of the International Institute for Conflict Prevention and Resolution; Michael Powell, Vice President of the American Arbitration Association; Gail Migdal Title, Managing Partner, Katten Muchin Roseman LLP Los Angeles; Deborah Saxe, Partner, Jones Day; Greer Bosworth, Assistant General Counsel, Meggitt-USA; and Deborah Rothman, AAA complex commercial arbitrator and officer of the College of Commercial Arbitrators. The Chair of the new WLALA ADR Committee, Victoria Pynchon, will moderate, and a light supper will be served.
 
This event brings all of the potential arbitration players into a single room ~ litigators Title and Saxe; arbitrator Rothman; in-house counsel Bosworth; ADR think-tank CEO and former Motorola in-house
counsel Bryan; and industry insider Powell. Attendees will have the opportunity to ask the questions to which they most need answers to generate satisfied clients, win the arbitration, and create a private ADR world that is as diverse as the people it serves.
 
You won’t want to miss it.
 
Victoria Pynchon sits on the WLALA board as chair of the ADR Section and is the co-founder of She Negotiates Consulting and Training. Ms. Pynchon also writes a monthly column for Forbes Woman and is a contributor to the Forbes On the Docket Legal Blog.
 
Smart Women Arbitrate (or do they?)
Date: October 27, 2010
Time: 6:30 to 9:00 p.m.
Place: Katten Muchin Rosenman LLP at 2029 Century Park East, Suite 2600
Price: $50 non-members and $35 members (you can join and benefit from member discount at the door)
MCLE: 1.5 hours of MCLE credit with .5 hours for the Elimination of Bias in the Profession.
 
To register or for more information, please go to www.wlala.org or call the WLALA Office at (213) 892-8982.

The Forbes Woman She Negotiates Column: Be an Artist!

 

WLALA President Angela Haskins Begins Her Term By Creating an ADR Section

Congratulations are in order to attorney Angela Haskins who is not only being installed as the President of the Women Lawyers Association of Los Angeles this Thursday evening, but who has had the wisdom to create a section for women in ADR ~ an idea whose time has come.

Angela was profiled in the Daily Journal today here.  As that profile noted,

Drawing on her years of experience in alternate dispute resolution, [Angela] is creating a section on women in ADR. The association has many ADR professionals in its membership, she noted, but this will be the first time it has had a section dedicated to women who have made great inroads into what had become a male-dominated practice.

Haskins also will keep a eye on addressing the changing dynamics affecting women lawyers. Two years ago, she said, WLALA President Kathy Forester of Munger, Tolles & Olson created a joint task force for women, focusing on how to make partner, stay partner and to make that be an important part of their career.

I'll be chairing the ADR Committee this year.  As part of Angela's Empowerment theme, the ADR Committee's activities will be highlighting its own "Women Do Refer" initiative ~ details here and at WLALA's web page here soon.

CONGRATULATIONS TO ANGELA!

Who's Too Big to Fail? We Are!

Cross-posted at She Negotiates

What does this man have that you don't?

A year-end 2009 salary of $21,340,547 during one of the worst year's in the history of his industry ~ banking.

Listen!  The recession is just another excuse for not paying you what you're worth.

How do we know?

Because the most effective negotiators on the planet ~ corporate CEO's ~ are finding the downturn to be the best time to squeeze every last living dollar out of their employers.

If they can do it, so can you!

 Here's the evidence:

Bank of America Corp.
Thomas Montag
2009 Total Compensation: $29,930,431
JPMorgan Chase & Co.
James Dimon
2009 Total Compensation:
$9,274,494
Citigroup Inc.
John Havens
2009 Total Compensation: $11,276,454
Morgan Stanley
Walid Chammah
2009 Total Compensation: $10,021,969
The Goldman Sachs Group Inc.
Lloyd Blankfein
2009 Total Compensation: $9,862,657
Wells Fargo
John Stumpf
2009 Total Compensation: $21,340,547

 Whhaaaaaatttttt? do these men have that you don't have?

  • Social networks with rich and powerful people who sit on their Boards of Directors and influence policy makers and Wall Street power brokers
  • The self-created illusion that they are "too big to fail" /1
  • The persuasive argument that only they, with their unique combination of experience, education, knowledge, savvy, can-do-spirit, and leadership qualities can pull these banks out of the sinkhole of the recession.
  • Friends in very high places.
  • Chutzpah and shamelessness (not that we'd want to encourage this second character flaw in our readers).
  • Self-satisfaction.
  • Entitlement.
  • An employment history of asking for and receiving increasing levels of compensation based upon their salary negotiations at every career point possible (and every career point impossible)
  • the demonstrated ability to produce results (our readers do possess this strength but haven't used it to their greatest advantage yet)
  • the tendency to measure their market value by their value in the hands of their employer, not by what they "need" or what they are "worth" according to some internal metric that depends upon how they feel about thier accomplishments.

__________________

1/  This is where collective action comes in.  When we aggregate together America's employees, small business owners and homeowners, we get a non-corporate "entity" that is waaaayyyyyy bigger than some little piss-ant bank and it is we who are too big to fail.

the nice things some people say about she negotiates

"Victoria Pynchon's negotiation skills crush cultural bias, gender barriers and even fears about the tumultuous economy. She taught me to conquer my fears with courage and navigate contentious negotiation, while demanding my market value.  Her one-on-one supportive coaching techniques trump transformation. Working with her has triggered a personal evolutionary spiral into a new way of doing business with confidence, the fruits of which have knocked down walls in every part of my life. I felt supported through the entire process and experienced immediate results."

Judy Martin, Business Journalist & Founder WorkLifeNation.com

"Lisa Gates reached into the very core of my being in order to bring me back into the reality of my dreams. Her talk is real and her methods concise. I no longer doubt what I'm doing...instead I speak, write, and live, knowing exactly why I do what I do and I realize that the goals I have set for myself are entirely up to me and attainable." 

Cicily R. Janus, Writing Away Retreats

diversity in the amlaw100? who are we kidding?

Most law firms state their commitment to diversity and inclusivity, prominently featuring on their diversity pages the pathetically few women and minorities in positions of genuine economic power in the firm.  Are they walking the talk?  Let me count the ways.

O'Melveny & Myers ~ We attract, retain, and promote people of all backgrounds, regardless of gender, race, ethnicity, national origin, sexual orientation, age, religion, disability, or any other group characteristics.

201 male partners and 21 women ~ 10%.  In the legal realm, you win awards for this.

O’Melveny & Myers LLP has been named to The American Lawyer’s 2010 A-List, which recognizes the nation’s most elite law firms for stellar performance in the areas of revenue generation, pro bono commitment, associate satisfaction, and diversity representation.  This is the Firm’s third consecutive year on the list of 20 firms judged best at balancing the practice of law with their obligations to the profession.

I don't mean to pick on O'Melveny.  It's representative of the whole.  Any AmLaw100 law firm that would like to crow about its great track record in retaining and promoting women and minorities, please do drop by with your results and suggestions to your peers for improvements in these figures that the smartest guys in the room just can't seem to be capable of figuring out.  

Today, Forbes Corporate Social Responsibility Blog is commencing a series on how a serious commitment to diversity results in improved bottom line performance.  I commend that series to the attention of the real powers that be inside AmLaw 100 law firms and they cannot be found in the Diversity Programs, of that I can assure you.  Here's the intro to the McDonald's diversity program series:

How does a company that serves 56 million customers a day across 118 countries become a leader in diversity hiring and retention? According to the inclusion and diversity team at McDonald’s, it takes a combination of knowing how to leverage a multicultural customer base, a C-suite-led commitment to talent management, and academic-style learning labs.

If you're a woman, like me, we have our own garden to tend.  We leave the Fortune 50 and the AmLaw100 out of discouragement.  But part of that discouragement is born of our own diminished expectations and failures to build serious rain-making activities into our daily practices along with our failures to demand assignments to the types of cases where partners are made.

If your law firm or corporation does not have a serious diversity program, click your ruby slippers three times, say "there's no place like the board room," take the She Negotiates signature course, and kick a little butt. 

Remember, as Gloria Steinem said, "the truth shall set you free, but first, it will piss you off."

Cross-posted at She Negotiates.

prisons of peace

Can we afford not to learn and teach these skills?  Cross-posted at She Negotiates.

three is the magic number . . .

. . . and the Supreme Court has it.  Check out The Female Factor over at Slate (excerpt below):

Social scientists contend that the difference is more than just cosmetic. They cite a 2006 study by the Wellesley Centers for Women that found three to be the magic number when it came to the impact of having women on corporate boards: After the third woman is seated, boards reach a tipping point at which the group as a whole begins to function differently. According to Sumru Erkut, one of the authors of that study, the small group as a whole becomes more collaborative and more open to different perspectives. In no small part, she writes, that's because once a critical mass of three women is achieved on a board, it's more likely that all of the women will be heard. In other words, it's not that females bring any kind of unitary women's perspective to the board—there's precious little evidence that women think fundamentally differently from men about business or law—but that if you seat enough women, the question of whether women deserve the seat finally goes away. And women claim they are finally able to speak openly when they don't feel their own voice is meant to be the voice of all women.

Over at She Negotiates, we use the power of women to support, encourage, cheer and brainstorm in every class we offer, with the greatest power coming to and from our post-graduate Negotiation Master Classes which are limited to only four women.  For additional information about how you can use woman-power to improve your bottom line, contact either Lisa or Vickie using our contact form or catch either one of us at our direct numbers.

This isn't about gender-war, this is about human peace and prosperity!

Thanks to Bruce Moyer, the Federal Bar Association's Government Relations Counsel for the head's up on this one.

She Negotiates the End of the Glass Ceiling



How do we "sell" the nation on the idea that women's work is as valuable as men's? Despite the fact that 90 years have passed since women were given the vote and 40 since an entire generation of women raised their voices against unequal treatment under the law, we continue to make a third of what our men do.

What's up with that? and why the Coke ad?

What's up with that is this: we're not negotiating our true market value because we believe it is worth one-third less than men believe their true market value to be. That's what the research shows. Instead of getting angry, let's finally "get even" by learning our true market value; gathering the tools to ask for it; and, then just go get it.

That's what Lisa Gates and I are up to over at She Negotiates ~ our four-week online coached negotiation class for women. First, we give you the tools to re-calibrate your market value. Then we teach you how to get it. It's a simple as that.

Why the Coke ad?

Coca-Cola, one of the most successful products ever to grace our planet, wasn't always a world-wide beauty pageant winner. It once had to sell itself. It's SODA POP for goodness sakes. But it didn't sell itself as soda pop. It sold itself as the staff of life ~ bread. It wasn't a luxury ~ something our then-post-depression post-war parents were not keen on buying. It was a necessity.

So how do we sell ourselves as necessary to the economy and as valuable as bread and butter? Come on over to She Negotiates and we'll teach you how.

Our next course begins on September 13 and you can take it in your jammies! A warning: this is no ordinary e-class. It's a lot of hard work.

If you're ready to upset the apple cart and apply a little elbow grease to the gears and levers of a society that still fails to recognize our value, come on by!

Our best for yet another new beginning,

Vickie Pynchon and Lisa Gates
She Negotiates Consulting and Training

Negotiating Women on Blog Talk Radio Tonight (8/24) at 8 p.m. EDT

Cross-posted at She Negotiates.

At 8 PM Women on the Move gets down to business with attorney Victoria Pynchon, author of the Settle It Now Negotiation Blog, who has been called a “master of conflict resolution and deposition skills.”

Victoria recently became a regular contributor to Forbes.com’s “On the Docket” column.

You can call in with questions! 

Call-in Number: (347) 857-2102

The Los Angeles Federal Bar Welcomes New ADR Director Gail Killefer

As a member of the Los Angeles Chapter of the Federal Bar Association and incoming Chair of the FBA's ADR Section, I'd like to wish the Central District's new Settlement Officer Panel Czar a hearty welcome to the District and to Los Angeles.

Gail Killifer has been actively mediating with Killefer Mediation for the past nine years.  In addition to her mediation experience, knowledge and training, she brings to the new job an unusual depth of academic experience from her nine years as an Adjunct Professor at U.C. Hastings College of the Law where she taught mediation to law students.

Having served on the ADR panels of the U.S. District Court for the Northern District of California and other Bay Area superior courts, Ms. Killifer is well acquainted with the challenges facing federal attorneys, mediators, administrators and the judiciary in running the robust and highly qualified settlement officer panels that the U.S. Courts are known for.

Ms. Killefer served as an Assistant United States Attorney in San Francisco from 1989 to 2001.  She served as a Deputy Chief, Civil Division, 1994-1998, and as Chief, Civil Division, 1998-2001.  Prior to joining the U.S. Attorney’s Office, she served as a Trial Attorney with the U.S. Department of Justice, Torts Branch, in Washington, D.C., and as a law clerk to the Honorable Barrington D. Parker (D.D.C.).  She received a B.A. from Stanford University and a J.D. from the Vermont Law School.

Welcome Gail!!  We have a great community of neutrals here, all of whom are all eager to get to know you (without overwhelming you with Welcome Wagon invitations) and to assist you in any way we can with your challenging and important new position.

An Open Letter to Women ADR Professionals to Join Us at the WLALA Gala on September 16

Dear Fabulous Women Neutrals of Los Angeles:

One last time!! before the door closes on the opportunity to have your picture in the WLALA Tribute book and to share two tables with your fellow neutrals at the WLALA annual Installation Dinner and Gala. 

I have three more places at the table and on that ad.  I need your check for $175 and a .jpg by Friday to put you in it!  Please, let's show WLALA how eager we are to cross-refer business.

This is a particularly good year to join us as we begin the first WLALA ADR initiative in its nearly 100 year history.

ONE HUNDRED YEARS! of women lawyers - way past time to reach and firmly occupy the higher reaches of the profession.  We've been graduating from the nation's law schools in nearly equal numbers with men for more than 20 years.  My own U.C. law school class (King Hall, '80) was 50% women thirty years ago.

The ADR pipeline is full of competent -- indeed glorious -- women.  Yet the statistics at the top remain grim.

Chopped Liver?

Why is your ADR practice not everything that Tony Piazza's or Eric Green's or even Steve Cerveris' is?  Research shows that both men and women have negative implicit attitudes toward women in leadership and authority positionsThe good news is that women are slightly less pre-disposed than are men to picture a man in a suit when they're looking for access to money and power.  I've had at least half a dozen women commercial litigators look straight at me and say "I don't know any women mediators."

Huh????

Followed by, "well their names are never on the lists [circulated in my firm]."

Women, with their slightly reduced inability to "see" women in authority positions, are our foot in the door. And the new WLALA ADR Committee is our opportunity to open that door wide.

As a member of the CPR-led Joint Task Force on Diversity, I have heard the verdict of JAMS and the AAA.  "The market has spoken.  Commercial lawyers just don't hire women and minorities."

What????

We're advocates, for goodness sakes.  When we come into town we have to register our skills of persuasion with local law enforcement authorities.  We're change agents, opinion makers, powerful holders of the keys to the kingdom. 

And the market has spoken? 


We make the market!


This year's ADR Committee is dedicated to closing the gaping void between men and women neutrals.  We're not going to ask for special treatment, picket the LASC's ADR office, pass new laws or burn our ADR certificates, Super Lawyer plaques, Ivy League diplomas, or our bras (not at this age!)

We're going to market like no one has ever marketed before and we're going to do so as a group so that we don't each hesitate, as we women tend to do, to promote ourselves and our services.


2010 and 2011 will be the years in which top women will refer to other top women.  2010 and 2011 will be the years in which we close the income gap not only between men and women neutrals but between men and women lawyers (its 40% at the top).  2010 and 2011 will be the years in which we make a market younger women lawyers will be entering in the next decade and the one after that -- one in which they'll flourish after they grow weary of fighting over interrogatory objections and e-discovery.

How?

Marketing.  Proctor and Gamble does  not say, "well, the market doesn't want a new improved laundry detergent."  P&G asks "how?" not "can we?"  And it certainly never says "we give up, the market has spoken."

We're putting our first stake in the ground on September 16 at the  WLALA Gala.  There's no event more important for women neutrals to attend this year. 

Our current attendees will appear in two full-page ads in the Tribute Book and two color flyers to be distributed at the dinner. 

To date those women are Eleanor Barr, Joan Kessler, Lynne Bassis, Katherine Edwards, Laurel Kaufer, Linda Klibanow, Denise Madigan, Stephanie Maloney, Deborah Rothman, Jan Frankel Schau, Gretchen Taylor, Caroline Vincent, Diane Wayne, Linda Bulmash, Lisa Gates (my She Negotiates business partner), Kathy Balin, and Erica Bristol. 

We need three more women neutrals to fill table two.  If you want to sit at another table, ask a woman litigator to change places with you while whispering "cross-refer" in her ear.  The key is that you'll be there to network.  You'll show your support to WLALA by showing up and WLALA women (among the most entrepreneurial in the Bar) will see your beautiful face and panel affiliation or business name in the  Tribute Book while enduring the inevitably tedious speeches at these events. 

Do you want to double your income by 2012?  If we've lasted this long in a profession that was solidly male when so many of us were in high school, we can close this gap by coming together and just doing it.

And if the $175 is too steep a price during these recessionary times or if you'll be out of town or otherwise engaged on the 16th of September, please let me know that you want to be a member of the new WLALA Committee by return email.

Our first event will be an afternoon on arbitration in October with CPR CEO Kathy Bryan and other powerful women attorneys, GC's and CEO's who arbitrate, either as advocates, as clients or as arbitrators.  The panel will be moderated by complex-commercial AAA arbitrator Deborah Rothman.

Shock me!  Let's fill Table Three!!

I look forward to hearing from you and to kicking the last pitiful shards out of that darn glass ceiling.

Best,

Vickie

Victoria Pynchon, Esq., Incoming Chair, WLALA ADR Committee
ADR Services, Inc. and She Negotiates Consulting and Training

L.A. Mediators and the LASC Pro Bono Panel

Spoiler alert:  this will ramble, so anyone who wants a quick shot of mediation or negotiation advice, do come back soon.

The Back Story

When I first dipped my big toe into mediation's waters by taking Mediating the Litigated Case in a downtown hotel ballroom back in the Spring of 2004, generous attorney-mediators like Jeff Kichaven, Laurel Kaufer, Bob Steinberg, Jan Frankel Schau, Steve Cerveris, and Deborah Rothman all arrived on the beachhead of my new profession with advice, support, empathy, and warnings.  Starting a new profession, particularly one that is entrepreneurial, is just like moving into a new neighborhood and these wonderful mediators were my Welcome Wagon (for which I will always be grateful).

It didn't take me long to learn where the landmines were buried. And a lot of them surrounded the perimeter of the downtown Los Angeles Superior Court.  There's an mediation pro bono panel there where new mediators can first practice their new trade, learning the skills, picking up best practices, and, beginning to build a reputation for excellence among the litigation and trial bar.  This was all good and I was grateful for the opportunity to have cases referred to me to test my new-found mediation knowledge and growing skill-set.  Never mind that I was paid to practice my new legal trade as soon as I'd passed the Bar.  I understood that this was a kind of internship and I was happy for the opportunity to serve.

My new mentors, however, as well as pretty much everyone else I met, had some dire warnings about conflict between panel mediators and the Superior Court.  Conflict?!?  By May of 2004 (a month after I'd finished my first mediation class) I'd enrolled in the Master of Laws program at the Straus Institute for Dispute Resolution, not because I thought it would give me a necessary credential, but because I was on fire for this new field of study. 

How could there be simmering conflict in a community of conflict resolvers, I repeatedly asked, long before I realized (once again) that people chose their occupations at least in part to work on improving their ability to handle situations that baffle them.  Yes, we conflict resolvers were, like therapists, "wounded healers."  We had conflict issues!

The Problem

The problem that existed when I entered the mediation profession was this - the pro bono panel had been providing free mediation services to Los Angeles lawyers for years.  There are a set of understandable and complex reasons for the initial "decision" to ask L.A. citizens (panel members are not necessarily lawyers) to provide free mediation services on behalf of the Court to the organized bar. Those reasons, and the unresolved conflict that existed in 2004, are the same today as they were then - witness Jeff Kichaven's recent Daily Journal article excoriating the maintenance of this free service once again, this time on behalf of women and minorities.

Here's the intro to Jeff's article:

August 13, 2010 DIVERSITY IN MEDIATION:HERE'S HOW By Jeff Kichaven

There's a problem with mediation. The profession is almost lily-white, and about as male as the Green Bay Packers. In our age of diversity, this has to change. Here's how it won't, and also how it can.

Most importantly, it won't change by itself. In mediation, as in other professions, women and minorities are concentrated at the entry and junior levels. In these economic times, it's harder for these newer mediators to break in. The market is shrinking, not growing. Many of the law firms that hire mediators have shrunk. Others have closed. We are not in an economy where a rising tide of demand can lift all mediators' boats.

Worse, these newer mediators are increasingly being asked to work for free. Court-annexed mediation programs - in which newer mediators work for free, or for below-market rates in order to develop their reputations - are growing. For example, on May 3, 2010, the Central District of California announced: "The ADR 'Pilot Program' is no more. We have made the long overdue change of deleting the 'pilot' designation. You will notice that the website and all forms now simply reference the 'ADR Program.'...any civil case assigned to any judge may be referred to the program, either at the discretion of the assigned judge or at the request of the parties, pursuant to Local Rule 16-15.

My Panel Service

As I said, I was grateful for the opportunities the pro bono panel offered me and for several years worked with the Court (and around it) as well as with the organized bar to find a solution with which everyone could be satisfied (the golden fleece of the mediation profession, after all, solutions by which my needs and your needs can be satisfied simultaneously).  But the problem had reached the intractable, autistic hostility stage by the time I'd come on the scene and only band-aid solutions were entertained with any degree of seriousness by the Court and the organized bar.

Who wants to give up a free service?

After a couple of years of panel service, I quit because I found myself becoming, well, bitter and irritable, that my services were taken for granted by attorneys and clients alike.  More importantly for the "build your business through the pro bono panel" crowd, lawyers who use the pro bono panel don't tend to hire mediators.  They tend to use the pro bono panel.  And their expectation of the caliber of mediators in Los Angeles is predictably low, the entire system having reached the self-fulfilling prophecy stage - the pro bono panel is filled with mediators who do not know their trade well; the LASC "customers" conclude that mediation is not worth the paper it's written on; and, their use of the pro bono panel confirms their existing low opinion of the profession, which supports their unwillingness to pay mediators for services they believe to be worth . . . . well . . . . nothing.

In the meantime, I built a relatively healthy commercial mediation practice, which has suffered, along with all the professions, the effects of the recession.  So I returned to the pro bono panel because I needed the eggs.  I, like many mediators, love my trade.  And I, like all trial lawyers, can't retain my great chops without practice.  So here I am, once again serving the L.A. Superior Court and providing my services to local (and out of state) attorneys and their clients free.

The Canary in the Mineshaft

The Canary in the Mineshaft - Everyone has heard this phrase but not everyone knows its origins.  Miners used to actually bring a canary into the mineshaft with them.  The canary, a delicate creature, would perish from toxic fumes before the miners had a hint that they were in danger.  The miners didn't look at the canary's dead carcass and mutter beneath their breath about how weak the canary was - "damn canary; couldn't take it; weak sister; let's muster on guys."

No, the miners got the hell out of the mineshaft.

My Mineshaft Moment

So I'm pretty busy now.  I write two columns for Forbes.com - well, I blog for one (On the Docket) and write for another, the Forbes Woman, She Negotiates Column.  And I have a new business with a new business partner, Lisa Gates, teaching women how to negotiate.  I have a thriving consulting practice; am being hired to keynote conferences (rather than simply speaking to promote my mediation practice); and, have a book ready for publication (September I'm told) called A is for Asshole, the Grownups' ABC's of Conflict Resolution, which I actually believe will make me a little change.  I'm also the new Chair of the first ADR Committee the Women Lawyers of Los Angeles has ever had; will also be the new chair of the Federal Bar Association's ADR Section in the fall of this year; and, have, for several years, sat by appointment on the State Bar's Standing Committee for Alternative Dispute Resolution.

I'm not bragging.  I'm just saying - in a down economy when your mediation and arbitration practice isn't filling your plate full-time, you enter what former New Yorker editor Tina Brown calls the "gig economy."   And I'm very very busy even though my busy-ness does not always mean that I am making money.  My pro bono activities are now mostly confined to representing the interests of my fellow ADR practitioners and spreading the holy grail of interest-based collaborative negotiation, particularly for women, who I encourage to stop undervaluing their services.

This is going to explain why I finally voiced my irritation at well-heeled attorneys (my market for goodness sakes) to whom I was assigned by the pro bono panel to help them settle a $10+ million complex multi-party anti-trust dispute (the details of which will be altered in their superficial detail to protect mediation confidentiality).  None of these attorneys, by the way, knew that the pro bono panel is filled not only with attorneys, but also with non-attorneys who were highly unlikely to grasp the complex and sophisticated legal and factual issues in the case they asked asked a pro bono mediator to handle. This, I believe, should be a sign to the Superior Court that their attempts to educate the Bar about the panel need improvement.

If you've gotten this far, you'll likely be happy to wait for the conclusion tomorrow.

 

Negotiation is a Conversation Leading to Agreement

From today's "She Negotiates" lesson.

If negotiation is a conversation with agreement as its goal, we should not be wasting our time arguing with one another about whose point of view is the best. We should be talking to one another about how we can both achieve as many of the goals we both want to achieve as a result of our conversation.

You do not have to change anyone's mind to give them what they want to get. And you don't have to grudgingly accept half a loaf (a portion of the pie) if, unbeknownst to one another, you possess five items of value your bargaining partner wants or needs, and your bargaining partner possesses a dozen items of value you want or need. In a really effective negotiation, you may find that together you and your bargaining partner can whip up a dozen pies and end up with more than either of you had imagined.

Wouldn't you like to be learning how to do this instead of working on that sanctions motion for your adversary's bad faith refusal to answer interrogatories?

The next game-changing She Negotiates month-long coached course begins on September 16.  Stop trying to change people's minds and start changing the world!

And gentlemen, tell your women friends.  Husbands and significant others benefit from this course as well!  My own happily came back from the gym the other day saying "I did what you taught me; I got two extra months of gym membership free."

yes we can! negotiate our jobs back! at ForbesWoman

Please don't buy me retail

My friend's Women's Bar Association is looking for a speaker. 

They wanted that other woman who speaks on the topic of women negotiating.  You know the one . . . what's her name.  Yes, that's her.  The annual meeting committee gave her a ring and she quoted them $10,000 for an hour keynote.  To be fair, an hour keynote takes all day.  First, you've got to travel, then stay over night, then, if you're really serious about being of service to women lawyers, you get up early and listen to the morning speaker, talk to your table mates, find out what their challenges are, and, then alter, ever so slightly, your noon keynote to deliver exactly what this particular unique group of women need to hear.  You stay after, of course, to answer questions and sell copies of your book, which is, after all, your time, the time you'd be spending anyway spreading the good news that women can negotiate away the glass ceiling and the pay gap and their kids' private school tuitions.  Because that's just how you roll.  So it's never just an hour.

Still.

$10,000. 

"Did you negotiate with her?" I asked.

"The search committee didn't even try," said my friend.  "They figured her price was retail."

I don't mind being second choice.  That other woman, well, shoot, she pretty much started the whole women-negotiating-revolution.  I get it.  So I gave my quote and added, "but I'm not a suit on a hanger at Bloomies.  You don't have to buy me retail.  Remember some of what I taught you about money and value."

"Uhhhhh, make an aggressive first offer?"

"Well, yes.  But that's not what I'm talking about here.  I'm talking about the money is meaningless lesson.  You remember.  You can't eat or drink it.  It won't actually do the surgery nor build an addition to your house.  Remember how it just evaporated overnight right before George Bush left office?  Remember how your house was worth $500,000 on Monday and two fifty on Tuesday?

'Money has a value only because we give it value.  It's only worth what we say it's worth.

"Uhhhh . . . . "

"O.K.  I know.  I talk too much and too vaguely."

Here's the deal.  My price is X + expenses.  That's negotiable.  I don't tell you it's negotiable because as soon as I do you'll start negotiating!  And since it was me who taught you to negotiate, I'm not wild about bargaining with you.  The desire to teach is way to strong in me.

"I'm negotiable.  So is that other woman, the one whose book title is Ask for It!  And money isn't the only measure of value.  It would also be of value to me for your women's bar association to sell my book.  Of course I'll bring it with me to autograph and the like.  But you could also include it on your invitations.  If someone in your Bar Association blogs, they could give it a review.  If you haven't already pledged that you wouldn't give away anyone's email address, you could give me your mailing list so I can stay in touch with your members.  Each of your members also has her own network.  We could brainstorm about ways that you could give me the benefit of my pre-speech networking acumen to get more women to your convention.  It's hard to sell seats these days.  How many people are you expecting?  What if we double that?  Could you pay me my full fee then?

"None of us is a suit on a rack.  And what we can do for one another is so much greater than opening our wallets and shelling out a few dollars that money sometimes seems just laughable.  So let me say this again.  I know you've heard it before but I want to highlight it here again.

"I am a store of value and you are too.  My network, my social capital is a store of the store of value of each member in it.  And in that, you and I are both rich.

"Got it?"

My friend, my student, is smiling, even though I can't see that over the telephone.

"I got it."

"Now what was that offer again?"

 The next game changing She Negotiates workshop is still open for a few last-minute members.  We start on Monday.  Don't be a suit on a rack.  Join us!

(cross posted at She Negotiates)

Negotiating Women's Leadership with the PLUS Foundations

Happy Lawyers is Not an Oxymoron Redux

Pictured:  Chere Estrin, Chairperson, Board of Directors, The OLP;  Editor-in-Chief, SUE for Women Litigators; Editor-in-Chief, KNOW the Magazine for Paralegals; CEO, Estrin Education, Inc.

I've written about happy and unhappy lawyers before - here and here but I've rarely framed the issue as succinctly or as well as Chere Estrin at the Organization of Legal Professionals.  In the sidebar to her article The Secrets to a Stress Free Career, Estrin says work does not give you stress. Feeling bad about work gives you stress. 

What does Estrin know? 

Quite a lot. 

"I used to be the most stressed-put person I knew," says Estrin.

I averaged 90 hour weeks in the legal field as an executive in a $5 billion corporation, traveled three weeks out of four, answered to some big shots who thought they owned the planet, and managed hundreds of people.  It wasn’t much different when I was a paralegal manager.  There were critical deadlines to meet, difficult attorneys to juggle, anxious clients to handle and something called a “minimum billable hours” requirement, now referred to as “suggested” hours in a more politically correct and less actionable environment.  I recently looked at a picture of myself during that era.  I was holding my new-born niece, Cristina, a joy to behold and I looked like I just escaped from a train wreck and stopped by to say howdy.

Sound familiar?  After debunking some stress myths (you should go right over there now to read them) Estrin suggests the following:  

Continue Reading

negotiation - it takes courage

(cross posted at She Negotiates)

I asked one of my consulting clients for a testimonial yesterday.

"Anything," she said, "it's genuinely changed the way I do everything.  It's not just the shift in my business relationship with [BigBiz, Inc.].  I dumped a boyfriend last week because of our conversations!  So, seriously, what would you like me to say?"

My client and I, like the few women commercial litigation clients I had during my twenty-five years as a lawyer (2%?) were quickly becoming friends.  And I was proud of her.  Truly proud.  Like a parent would be.

"I'm proud of you," I finally said, even though I'd been thinking it for weeks.  "You've shifted the power in your working relationship and that was difficult to do.  You were persistent.  You're a first class learner.  And you've been brave."

She laughed, the way we women do when we're praised, wanting the moment to pass instead of savoring it a little, particularly when we know deep down we've genuinely achieved something important in our own lives and careers but don't want to appear self-satisfied.

So I said it again.  "I'm really proud of you.  You've done great work and you never gave up.  You didn't fold to the power of BigBiz, Inc.  You stood up for yourself."

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She Negotiates Holds an Open House with Door Prizes!!

Do come visit us and consider enrolling in our July 19, month-long, coached negotiation course here.

The blog, which is today offering prizes, is here.

Testimonials

It's the quality instruction, real world experience, and bevy of resources brought to you by Victoria Pynchon that makes this course a stand out. On the internet a lot of people purport to deliver courses that will 'transform your life' or 'bring you to a new level in your business,' but often prove to be nothing more than advertising vehicles to enhance their lives and not yours. Victoria, with the support of that fabulous woman behind the Craving Balance curtain, Lisa Gates, has created a real winner with this course. And yes, it is transformative--it changes your beliefs about what you're capable of doing and having, because you're given the know-how and tools to make it happen."

Doreen Lima, Wildly Successful Personal & Professional Development

 "I am embarrassed to admit that I had only a glimmer of the science behind the negotiation process. And I had not given much thought to how often we bargain every single day in every part of our lives. Victoria has opened my eyes and helped me to fill a huge gap in my business and life tools. The change in my attitude toward money was a surprising bonus! I no longer dread talking about the fees I charge for my services. I may never eagerly embrace negotiation, but I no longer fear it and better yet, I appreciate and enjoy the process now. Thanks to She Negotiates, I am making great bargains and walking away when I say it’s the right time."

CaZ of Writing Bytes and 2 Chicks at Home

"Thank you so much Vickie and Lisa for raising my level of awareness of the power of negotiation, for helping me re-examine my self worth, and for encouraging me to stand up for my bottom line and not be swayed by someone else's bottom line."

Lori Lacey, Corporate Learning Specialist and Coach

"I learned more during this hands-on negotiating course than in another higher-priced class I took. Victoria and Lisa helped me make the emotional changes necessary to demand a higher value for my work, and taught a step by step process for getting the most from sales negotiations." 

Linda Gryczan, Mediator

 "Victoria and Lisa are an amazing team. Their individual areas of expertise create the perfect blend and balance for understanding the subtle nuances of the art and science of negotiation, and they do so in a way that is fearless and authentic. Thank you for this incredible opportunity. You've empowered me and I am grateful."

Debra Healy, Beaverton, Oregon

Support WLALA's New ADR Committee by Attending the 2010 Awards Dinner

Save the Date!!  Buy a Table!!  Support Women Lawyers!!  Congratulate Edith R. Matthai on the Ernestine Stahlhut Award and Eileen M. Decker on her Distinguished Service Award!!

Advertise in the Tribute Book to Celebrate the Creation of WLALA's first ADR Committee (and congratulate its new chair, Victoria Pynchon!)

Kagan: the Business Angle

Let the Kagan Games Begin: Whitepapers from SCOTUS Blog

(pictured:  the bread and circuses part)

Thanks to the SCOTUS Blog for the following resources on the upcoming Kagan hearings.  Follow SCOTUS Blog all week for commentary. 

Why should negotiators be interested in the composition of the Supreme Court?  Because the freedom to negotiate requires a strong rule of law culture.  And because everything we negotiate assumes the enforcement of certain agreements and non-enforcement of others, of particular interest to negotiators and ADR practitioners - arbitration agreements

SCOTUS whitepapers below:

Diversity Hiring

Abortion

Diversity on the Court

Gays in the Military

Corporate Rights (Citizen's United)

Conservatives

Executive Power

Kagan's Qualifications to Serve

 

 

 

 

"Winning" Workplace Arguments is Really Just Consensus Building

In  Workplace Negotiating Secrets From Bethenny's Shrink over at Forbes.com, Xavier Amador, the therapist on Bethany Getting Married? gives his "secrets" for "winning" workplace arguments.  What Amador suggests (below and at the link) is really just collaborative interest-based negotiation, but his catchy acronym - LEAP - is a good one to remember for all negotiations, whether you're brokering peace in the Middle East or getting your guy to put the toilet seat down.  If you read the article, and I highly recommend doing so,  you'll see that no one is "winning" any "argument."  Rather, people are finding ways to accomodate all of their needs simultaneously.


 

Amador, 50, uses many of the same methods with both individuals and corporate clients. His book I'm Right, You're Wrong, Now What?, lays out a strategy he calls LEAP, for listen, empathize, agree, partner. It applies to salary negotiations, to disagreements with partners or colleagues or underlings and even to challenging sales assignments.

An acronym enthusiast ("acronyms help me to remember"), Amador says the first step is "L," for listen. That may sound simple, but often it's very hard. In sales, for instance. Before he became a psychologist, Amador worked for an Arizona company that sold solar heating. Rather than simply trying to push his product, he found he got further if he patiently listened to his potential clients' objections.

Fincher on Diversity on Mid-Summer Night's Eve

The Next Craving Balance Negotiation Workshop Starts July 19

Lisa Gates of Craving Balance and I are doing it again!  An entire month of negotiation classes that will change your life. 

When Lisa and I planned our first month-long course (you can see the testimonials here) I told her that the women participating in it would make back the cost of the class in the first negotiation they conducted after the course ended.

I was wrong.

They made it back before the course was over  it back.  One participant said after the first weekly group teleconference,

I could drop out now and feel that I'd gotten more than what I paid for.

The response to our second course (now starting its third week) is even more powerful.  So powerful that an attorney I ran into at the recent WLALAPalooza event said,

I took your 90-minute free teleseminar and tripled my hourly rate in response.  I just did it today!  I'm so excited and so proud of myself!

So we've decided not to let the grass grow under our feet or yours.  We're offering the course again - with a  money-back guarantee - beginning on July 19.

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Women's Attitudes, Skills and Fears about Negotiation

The numbers below represent an unscientific poll of women in business concerning their skills, attitudes and fears about negotiation.  The women were asked to rate their agreement with the statements on a 1-10 scale with 1 being the least agreement and 10 being the greatest agreement.  The numbers represent the average answer.

 

 

 

 

 

 

 

 

 

Here is an Excel spreadsheet of the data collected in this assessment.

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If You're a Woman Ambitious Enough to Take This Course, $375 is Chicken Feed

UPDATE:  Something to keep in mind:

When Deepak Malhotra, co-author of the brilliant Negotiation Genius, taught business students at Northwestern’s Kellogg School of Management, he required each one to “go negotiate something in the real world” and write a report about it.  As Babcock and Laschever report in Women Don’t Ask,

  • Of 45 students, 35 negotiated something for themselves and ten negotiated something for their employer;
  • The average savings realized by students who negotiated on their own behalves was $2,200;
  • The average savings realized by those who negotiated on behalf of their employers was a whopping $390,000;
  • When asked what the most important negotiation tactic had been, the students said “choosing to negotiate at all.”

From Women Don't Ask.

There's still time to sign up for the roof-raising "She Negotiates" online negotiation course.


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Closing the Wage Gap Rocking Your World

As the July She Negotiates workshop nears, I realize that the one force that might discourage women from participating is the same force the workshop is designed to (and will inevitably) resolve: the effect of the recession on women's already reduced earning power.

But let's take a look at what's at stake here - your economic future.

Why this is Mission Critical

The wage and income gap is stuck at 33% despite the gains made by women in business and the professions over the past thirty years. That's simply unacceptable to me. And because I know the reason why, I've committed myself to spreading the word and teaching the skills necessary to close that gap NOW.

You Know Why the Wage Gap Persists?

I believe I do.  I'm no social scientist, but I am an expert negotiator with a master of laws degree in conflict resolution and five years of full-time experience facilitating the negotiated resolution of commercial litigation.

I've been teaching women to negotiate for the past two years and here's what I learned - both on the ground and through extensive research.

Continue Reading

No Woman, No Matter How Successful, Ever Has a Pure Business Negotiation

Yesterday at the She Negotiates blog, I posted two quotes by a woman executive (President and CEO) who is blazingly successful in one of the most male-dominated industries in the world - construction of sports arenas.

Here they are again:

After she’d been in business for 15 years, a colleague told [Alvarado] she had two problems.

[Y]ou have a Hispanic company name, so you may be stereotyped [and] when you walk into a conference room to negotiate, you look like a woman.

When her son was five and asked if he wanted to grow up and be a “contractor like your mother and build sports facilities and schools,” he said “with disdain,

“No, that’s women’s work.”

Ba ba bump! (rim shot). Or as the old feminists used to say, "click."

My partner in negotiation-for-women crime is life-balance coach, Lisa Gates

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Ask for Something Every Day for a Year!

Join Roxana at the Daily Asker- Take the challenge:  Can I ask for something everyday for a year?

I've just signed up for 365 days of asking.

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Kagan and the Magic Number Three

More important than her religious background (Jewish) her Ivy League Credentials (Harvard) her progressive, liberal or conservative Democrat political leanings, is the prospect that Kagan's addition to the Supreme Court will result in the magic number of three women on the United States Supreme Court. 

Why is three the magic number?

Recent studies have shown that it takes three women corporate board members to avoid the deliterious effects of group think on corporate decision making - my own supposition on the question "why three" being that one or two women easily risk falling into male group-think.  This isn't male bashing, by the way. I assume three men on an otherwise all woman's board would have a similar performance enhancing effect.  

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Mothers Day Issue of Blawg Review #263 is Up and Running at the She Negotiates Blog

We’re celebrating Mothers Day by posting Blawg Review #263 at the She Negotiates Blog for one obvious and some not so obvious reasons.  The obvious reason is the word “She.”  The not-so-obvious reasons are:  (1) Mother’s Day was a peace and reconciliation movement before it was a holiday; and, (2) peace exists only when we have the political will to seek and the negotiation tools achieve the resolution of conflict.

In addition to the main post, we've also posted Blawg Review #263 on our She Networks, She Succeeds, She Transforms and She Resolves pages (up at the top of the blog).

Negotiate a Pay Raise During a Recession? You Bet!

Can't ask for a raise during an economic downturn?  If the recession doesn't stop insurance executives from increasing their own pay and benefits by more than 50% (to $13.1 million) why should it stop you?

Just in case you were manning the Antarctic Ice Station at the time of the revelations prompting this post, here's the L.A. Times Executive Summary.

WellPoint Inc. revealed Friday that it boosted . . . chief executive [Angela Braly's] compensation 51% last year, even as the health insurance giant prepared massive rate increases in California that embroiled it in a national controversy over skyrocketing health insurance costs.

The proposed rate increases of up to 39% in individual policies turned the insurer into a flash point in the healthcare overhaul battle, breathing new life into President Obama's effort at a crucial time in the debate.

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Why Should Women Learn How to Negotiate? A Call to Action

Linda Babcock and Sara Laschever, in the must-read Ask for It!, define negotiation as "a tool to help change [or preserve] the status quo when change [or preservation] requires the agreement of another person.

Why should women learn to negotiate?  Here's the succinct and powerful message Babcock and Laschever have for us:

The consequences of not negotiating in the workplace are pretty extreme.  First and foremost, women earn much less money than men over the course of their careers. We calculated that just by not negotiating her first job offer—simply accepting what she's offered rather than negotiating for more—a woman sacrifices anywhere from half a million dollars to one and a half million dollars in lost income over the course of her career. This is a massive loss for a one-time negotiation—for avoiding what is usually no more than five minutes of discomfort—and it's an unnecessary loss, because most employers expect people to negotiate and therefore offer less than they're prepared to pay. And far more men than women negotiate their first offers. Since men also negotiate more than women throughout their careers—or negotiate more aggressively—the financial losses to women can be truly staggering.

Once upon a time, several generations of women all decided at pretty much the same moment that they did not wish to be economically marginalized anymore.  They didn't want to see themselves portrayed primarily as air-heads who couldn't successfully drive a car to the market, let alone manage a hedge fund.

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Women in ADR with a Wake Up Sound Track

Anyone who's known me for more than twenty minutes will realize the soundtrack to this Women in ADR video is a very very good sign that I'm regaining my sense of humor without losing my commitment to this issue. Rock on . . .

My article on this subject from which these slides were drawn, appears in the ABA's Law Practice Management Magazine for April, 2010, online here.

Negotiating Women Power Point with a Little Ari Gold Distributive Hard Bargaining