About Us

Victoria Pynchon

I mediate and arbitrate complex commercial disputes, the former with ADR Services, Inc. in Century City and the latter with...

She Mediates

ADR Services, Inc.

She Negotiates

She Negotiates

The 33 cent wage and income gap is unacceptable and unnecessary. So is the cliché glass ceiling. Bottom line, our...

20 Reasons Gen-Y Shouldn't Work for Free

1. This whole generational “work for free’ thing is not the way things have always been – its a dysfunctional feature of Great Recession where everyone was pinching pennies and a class of unemployed young people were available to be exploited.

2. We often “hired” free interns simply because you were being hawked by your universities and graduate and professional schools. We’re sorry. We weren’t thinking clearly. When we were young, we could live off of $200/month and still pay our enormous tuitions somewhere between $600 and $3,000/year. We interned. Why not you? Because we didn’t graduate burdened by tens of thousands of dollars in student debt. Our debt was manageable. Forgive us. We weren’t thinking clearly.

3. Anyone in business – including non-profits – must generate enough money to operate. They must pay their gas and electric bills for the power they receive. You should not give your power away free just because some organizations don’t believe they can afford it.

4. There’s a one percent difference in obtaining paid employment for young people who work for free and those who do not. In other words, if you’re working for free, you only have a one percent advantage over your presumed competitors in a lazy job market.

5. Many employers don’t give internships any credence at all when reviewing your resumes. They figure, “she worked for free; this ‘job’ doesn’t tell me whether she was good enough to be hired.”

6. If you get a paid job doing clerical work in your field, you can promote yourself there while you’re being paid and rise up through the ranks (it’s a low bar to move from a clerical position where some people are working at full capacity to a more professional position)

7. You are depriving yourself of future benefits when you’re not paying payroll taxes – social security, for instance, the pay-out from which is based on your lifetime earnings.

8. If you’re working for free, you’re likely displacing clerical workers who make a living doing clerical work and cannot find jobs because – among other things – recent grads are doing their work for free.

9. No matter how little people have told you you should think of yourselves, you are a store of enormous value. If you weren’t, why did you go into debt to ready yourself for the job market . . . tens to hundreds of thousands of dollars in debt. In a market economy, value is exchanged for value. It’s the way the economy works.

10. I am stealing from you if I use the value you possess to make my business more efficient and my work more effective. STEALING!!

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She Negotiates on NPR with Jennifer Ludden

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Go to npr here.

The Week at ForbesWoman

We've had a busy week over at ForbesWoman in articles and blog posts covering:

The Davos World Economic Forum

The paucity of women at the Davos Economic Forum despite how rich the ones who attended are as described in this post by Forbes staff writer Louisa Kroll, The Richest Women at Davos.

Women's Davos Wardrobe Dilemmas covered by Moira Forbes as an unfortunate but still critical factor for the display of power necessary to be a player at the World Economic Forum.

A photo gallery of the executive conferences women CEOs love best.

The Continued Assault on the Glass Ceiling

Aman Singh's post on Why So Many Top Women Don't Make it to Executive Leadership.

Jenna Goudreau's Jobs Outlook:Careers Headed for the Trash Pile


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Yes, You Should Ask for a Raise or Increase Your Rates This Year

See the series of articles on the topic over at ForbesWomanWhy Every Woman Should Ask for a Raise this Year; and, Why We Women Fail to Ask for Raises and What Happens When We Do, most of which is also applicable to men.  Excerpt from the first article below:

You deserve a raise this year because you are working harder, longer and faster than you were before the recession. And as msnbc reported in 2009, you are doing so for less, not more, money.

 That means you are not only doing your own job, you’re also doing the jobs your laid off colleagues were doing. You’ll be difficult to replace because of that. Not only because John and Mary’s jobs are not in your historic employment description, but because fewer people will want to take on the work you’re doing now for the salary you’re now being paid.

 Your employer may need to hire two people to replace you. He or she will also have to incur the expense of hiring one or more new employees.

 You are more valuable than you believe yourself to be. You therefore have more bargaining strength than you believe yourself to have.

How to ask for a raise over at She Negotiates tomorrow.

How to get a raise in 2011 (the bullet point outline with a special note for women)

  • UNCOUPLE YOUR PRESENT VALUE FROM WHAT YOU MADE LAST YEAR
    • your present compensation serves as a powerful anchor of your value to your employer's advantage
    • the following suggestions are a way of re-anchoring that value so that your starting point is greater than what you made this year
    •  recalibrate your value according to what you are worth in your employer's hands, i.e., what does your employer save or make based upon the work you do (this may require research on your part)
    • use that value in setting your desired compensation (also include the cost to your employer of replacing irreplaceable you)
  • ASK DIAGNOSTIC QUESTIONS
    • begin asking your employer and superiors diagnostic questions (questions designed to learn what your employer needs, desires and prefers and what your employer is most concerned about in regard to the continued profitability of his/her business)
      • "how's business" is a great open ended diagnostic question that does not assume the answer
      • more specific questions include "what does the company need to accomplish in the first quarter of 2011 to meet its financial goals?"; "what are the company's first quarter financial goals?" "what do you see as the primary obstacles to achieving those goals?" "what do you see as the primary drivers of success in reaching those goals" etc. etc.
      • don't ask these questions impromptu; write them down as a way of brainstorming the most powerful questions and those that would be easiest to ask

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Closing the Wage Gap by Negotiating for Ourselves

Who's Too Big to Fail? We Are!

Cross-posted at She Negotiates

What does this man have that you don't?

A year-end 2009 salary of $21,340,547 during one of the worst year's in the history of his industry ~ banking.

Listen!  The recession is just another excuse for not paying you what you're worth.

How do we know?

Because the most effective negotiators on the planet ~ corporate CEO's ~ are finding the downturn to be the best time to squeeze every last living dollar out of their employers.

If they can do it, so can you!

 Here's the evidence:

Bank of America Corp.
Thomas Montag
2009 Total Compensation: $29,930,431
JPMorgan Chase & Co.
James Dimon
2009 Total Compensation:
$9,274,494
Citigroup Inc.
John Havens
2009 Total Compensation: $11,276,454
Morgan Stanley
Walid Chammah
2009 Total Compensation: $10,021,969
The Goldman Sachs Group Inc.
Lloyd Blankfein
2009 Total Compensation: $9,862,657
Wells Fargo
John Stumpf
2009 Total Compensation: $21,340,547

 Whhaaaaaatttttt? do these men have that you don't have?

  • Social networks with rich and powerful people who sit on their Boards of Directors and influence policy makers and Wall Street power brokers
  • The self-created illusion that they are "too big to fail" /1
  • The persuasive argument that only they, with their unique combination of experience, education, knowledge, savvy, can-do-spirit, and leadership qualities can pull these banks out of the sinkhole of the recession.
  • Friends in very high places.
  • Chutzpah and shamelessness (not that we'd want to encourage this second character flaw in our readers).
  • Self-satisfaction.
  • Entitlement.
  • An employment history of asking for and receiving increasing levels of compensation based upon their salary negotiations at every career point possible (and every career point impossible)
  • the demonstrated ability to produce results (our readers do possess this strength but haven't used it to their greatest advantage yet)
  • the tendency to measure their market value by their value in the hands of their employer, not by what they "need" or what they are "worth" according to some internal metric that depends upon how they feel about thier accomplishments.

__________________

1/  This is where collective action comes in.  When we aggregate together America's employees, small business owners and homeowners, we get a non-corporate "entity" that is waaaayyyyyy bigger than some little piss-ant bank and it is we who are too big to fail.

the nice things some people say about she negotiates

"Victoria Pynchon's negotiation skills crush cultural bias, gender barriers and even fears about the tumultuous economy. She taught me to conquer my fears with courage and navigate contentious negotiation, while demanding my market value.  Her one-on-one supportive coaching techniques trump transformation. Working with her has triggered a personal evolutionary spiral into a new way of doing business with confidence, the fruits of which have knocked down walls in every part of my life. I felt supported through the entire process and experienced immediate results."

Judy Martin, Business Journalist & Founder WorkLifeNation.com

"Lisa Gates reached into the very core of my being in order to bring me back into the reality of my dreams. Her talk is real and her methods concise. I no longer doubt what I'm doing...instead I speak, write, and live, knowing exactly why I do what I do and I realize that the goals I have set for myself are entirely up to me and attainable." 

Cicily R. Janus, Writing Away Retreats

diversity in the amlaw100? who are we kidding?

Most law firms state their commitment to diversity and inclusivity, prominently featuring on their diversity pages the pathetically few women and minorities in positions of genuine economic power in the firm.  Are they walking the talk?  Let me count the ways.

O'Melveny & Myers ~ We attract, retain, and promote people of all backgrounds, regardless of gender, race, ethnicity, national origin, sexual orientation, age, religion, disability, or any other group characteristics.

201 male partners and 21 women ~ 10%.  In the legal realm, you win awards for this.

O’Melveny & Myers LLP has been named to The American Lawyer’s 2010 A-List, which recognizes the nation’s most elite law firms for stellar performance in the areas of revenue generation, pro bono commitment, associate satisfaction, and diversity representation.  This is the Firm’s third consecutive year on the list of 20 firms judged best at balancing the practice of law with their obligations to the profession.

I don't mean to pick on O'Melveny.  It's representative of the whole.  Any AmLaw100 law firm that would like to crow about its great track record in retaining and promoting women and minorities, please do drop by with your results and suggestions to your peers for improvements in these figures that the smartest guys in the room just can't seem to be capable of figuring out.  

Today, Forbes Corporate Social Responsibility Blog is commencing a series on how a serious commitment to diversity results in improved bottom line performance.  I commend that series to the attention of the real powers that be inside AmLaw 100 law firms and they cannot be found in the Diversity Programs, of that I can assure you.  Here's the intro to the McDonald's diversity program series:

How does a company that serves 56 million customers a day across 118 countries become a leader in diversity hiring and retention? According to the inclusion and diversity team at McDonald’s, it takes a combination of knowing how to leverage a multicultural customer base, a C-suite-led commitment to talent management, and academic-style learning labs.

If you're a woman, like me, we have our own garden to tend.  We leave the Fortune 50 and the AmLaw100 out of discouragement.  But part of that discouragement is born of our own diminished expectations and failures to build serious rain-making activities into our daily practices along with our failures to demand assignments to the types of cases where partners are made.

If your law firm or corporation does not have a serious diversity program, click your ruby slippers three times, say "there's no place like the board room," take the She Negotiates signature course, and kick a little butt. 

Remember, as Gloria Steinem said, "the truth shall set you free, but first, it will piss you off."

Cross-posted at She Negotiates.

She Negotiates the End of the Glass Ceiling



How do we "sell" the nation on the idea that women's work is as valuable as men's? Despite the fact that 90 years have passed since women were given the vote and 40 since an entire generation of women raised their voices against unequal treatment under the law, we continue to make a third of what our men do.

What's up with that? and why the Coke ad?

What's up with that is this: we're not negotiating our true market value because we believe it is worth one-third less than men believe their true market value to be. That's what the research shows. Instead of getting angry, let's finally "get even" by learning our true market value; gathering the tools to ask for it; and, then just go get it.

That's what Lisa Gates and I are up to over at She Negotiates ~ our four-week online coached negotiation class for women. First, we give you the tools to re-calibrate your market value. Then we teach you how to get it. It's a simple as that.

Why the Coke ad?

Coca-Cola, one of the most successful products ever to grace our planet, wasn't always a world-wide beauty pageant winner. It once had to sell itself. It's SODA POP for goodness sakes. But it didn't sell itself as soda pop. It sold itself as the staff of life ~ bread. It wasn't a luxury ~ something our then-post-depression post-war parents were not keen on buying. It was a necessity.

So how do we sell ourselves as necessary to the economy and as valuable as bread and butter? Come on over to She Negotiates and we'll teach you how.

Our next course begins on September 13 and you can take it in your jammies! A warning: this is no ordinary e-class. It's a lot of hard work.

If you're ready to upset the apple cart and apply a little elbow grease to the gears and levers of a society that still fails to recognize our value, come on by!

Our best for yet another new beginning,

Vickie Pynchon and Lisa Gates
She Negotiates Consulting and Training

Negotiation is a Conversation Leading to Agreement

From today's "She Negotiates" lesson.

If negotiation is a conversation with agreement as its goal, we should not be wasting our time arguing with one another about whose point of view is the best. We should be talking to one another about how we can both achieve as many of the goals we both want to achieve as a result of our conversation.

You do not have to change anyone's mind to give them what they want to get. And you don't have to grudgingly accept half a loaf (a portion of the pie) if, unbeknownst to one another, you possess five items of value your bargaining partner wants or needs, and your bargaining partner possesses a dozen items of value you want or need. In a really effective negotiation, you may find that together you and your bargaining partner can whip up a dozen pies and end up with more than either of you had imagined.

Wouldn't you like to be learning how to do this instead of working on that sanctions motion for your adversary's bad faith refusal to answer interrogatories?

The next game-changing She Negotiates month-long coached course begins on September 16.  Stop trying to change people's minds and start changing the world!

And gentlemen, tell your women friends.  Husbands and significant others benefit from this course as well!  My own happily came back from the gym the other day saying "I did what you taught me; I got two extra months of gym membership free."

Please don't buy me retail

My friend's Women's Bar Association is looking for a speaker. 

They wanted that other woman who speaks on the topic of women negotiating.  You know the one . . . what's her name.  Yes, that's her.  The annual meeting committee gave her a ring and she quoted them $10,000 for an hour keynote.  To be fair, an hour keynote takes all day.  First, you've got to travel, then stay over night, then, if you're really serious about being of service to women lawyers, you get up early and listen to the morning speaker, talk to your table mates, find out what their challenges are, and, then alter, ever so slightly, your noon keynote to deliver exactly what this particular unique group of women need to hear.  You stay after, of course, to answer questions and sell copies of your book, which is, after all, your time, the time you'd be spending anyway spreading the good news that women can negotiate away the glass ceiling and the pay gap and their kids' private school tuitions.  Because that's just how you roll.  So it's never just an hour.

Still.

$10,000. 

"Did you negotiate with her?" I asked.

"The search committee didn't even try," said my friend.  "They figured her price was retail."

I don't mind being second choice.  That other woman, well, shoot, she pretty much started the whole women-negotiating-revolution.  I get it.  So I gave my quote and added, "but I'm not a suit on a hanger at Bloomies.  You don't have to buy me retail.  Remember some of what I taught you about money and value."

"Uhhhhh, make an aggressive first offer?"

"Well, yes.  But that's not what I'm talking about here.  I'm talking about the money is meaningless lesson.  You remember.  You can't eat or drink it.  It won't actually do the surgery nor build an addition to your house.  Remember how it just evaporated overnight right before George Bush left office?  Remember how your house was worth $500,000 on Monday and two fifty on Tuesday?

'Money has a value only because we give it value.  It's only worth what we say it's worth.

"Uhhhh . . . . "

"O.K.  I know.  I talk too much and too vaguely."

Here's the deal.  My price is X + expenses.  That's negotiable.  I don't tell you it's negotiable because as soon as I do you'll start negotiating!  And since it was me who taught you to negotiate, I'm not wild about bargaining with you.  The desire to teach is way to strong in me.

"I'm negotiable.  So is that other woman, the one whose book title is Ask for It!  And money isn't the only measure of value.  It would also be of value to me for your women's bar association to sell my book.  Of course I'll bring it with me to autograph and the like.  But you could also include it on your invitations.  If someone in your Bar Association blogs, they could give it a review.  If you haven't already pledged that you wouldn't give away anyone's email address, you could give me your mailing list so I can stay in touch with your members.  Each of your members also has her own network.  We could brainstorm about ways that you could give me the benefit of my pre-speech networking acumen to get more women to your convention.  It's hard to sell seats these days.  How many people are you expecting?  What if we double that?  Could you pay me my full fee then?

"None of us is a suit on a rack.  And what we can do for one another is so much greater than opening our wallets and shelling out a few dollars that money sometimes seems just laughable.  So let me say this again.  I know you've heard it before but I want to highlight it here again.

"I am a store of value and you are too.  My network, my social capital is a store of the store of value of each member in it.  And in that, you and I are both rich.

"Got it?"

My friend, my student, is smiling, even though I can't see that over the telephone.

"I got it."

"Now what was that offer again?"

 The next game changing She Negotiates workshop is still open for a few last-minute members.  We start on Monday.  Don't be a suit on a rack.  Join us!

(cross posted at She Negotiates)

Negotiating Women's Leadership with the PLUS Foundations

negotiation - it takes courage

(cross posted at She Negotiates)

I asked one of my consulting clients for a testimonial yesterday.

"Anything," she said, "it's genuinely changed the way I do everything.  It's not just the shift in my business relationship with [BigBiz, Inc.].  I dumped a boyfriend last week because of our conversations!  So, seriously, what would you like me to say?"

My client and I, like the few women commercial litigation clients I had during my twenty-five years as a lawyer (2%?) were quickly becoming friends.  And I was proud of her.  Truly proud.  Like a parent would be.

"I'm proud of you," I finally said, even though I'd been thinking it for weeks.  "You've shifted the power in your working relationship and that was difficult to do.  You were persistent.  You're a first class learner.  And you've been brave."

She laughed, the way we women do when we're praised, wanting the moment to pass instead of savoring it a little, particularly when we know deep down we've genuinely achieved something important in our own lives and careers but don't want to appear self-satisfied.

So I said it again.  "I'm really proud of you.  You've done great work and you never gave up.  You didn't fold to the power of BigBiz, Inc.  You stood up for yourself."

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Women's Attitudes, Skills and Fears about Negotiation

The numbers below represent an unscientific poll of women in business concerning their skills, attitudes and fears about negotiation.  The women were asked to rate their agreement with the statements on a 1-10 scale with 1 being the least agreement and 10 being the greatest agreement.  The numbers represent the average answer.

 

 

 

 

 

 

 

 

 

Here is an Excel spreadsheet of the data collected in this assessment.

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Closing the Wage Gap Rocking Your World

As the July She Negotiates workshop nears, I realize that the one force that might discourage women from participating is the same force the workshop is designed to (and will inevitably) resolve: the effect of the recession on women's already reduced earning power.

But let's take a look at what's at stake here - your economic future.

Why this is Mission Critical

The wage and income gap is stuck at 33% despite the gains made by women in business and the professions over the past thirty years. That's simply unacceptable to me. And because I know the reason why, I've committed myself to spreading the word and teaching the skills necessary to close that gap NOW.

You Know Why the Wage Gap Persists?

I believe I do.  I'm no social scientist, but I am an expert negotiator with a master of laws degree in conflict resolution and five years of full-time experience facilitating the negotiated resolution of commercial litigation.

I've been teaching women to negotiate for the past two years and here's what I learned - both on the ground and through extensive research.

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Negotiate a Pay Raise During a Recession? You Bet!

Can't ask for a raise during an economic downturn?  If the recession doesn't stop insurance executives from increasing their own pay and benefits by more than 50% (to $13.1 million) why should it stop you?

Just in case you were manning the Antarctic Ice Station at the time of the revelations prompting this post, here's the L.A. Times Executive Summary.

WellPoint Inc. revealed Friday that it boosted . . . chief executive [Angela Braly's] compensation 51% last year, even as the health insurance giant prepared massive rate increases in California that embroiled it in a national controversy over skyrocketing health insurance costs.

The proposed rate increases of up to 39% in individual policies turned the insurer into a flash point in the healthcare overhaul battle, breathing new life into President Obama's effort at a crucial time in the debate.

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